Digital Strategy Lead at Accenture
Apparel / Fashion
Senior strategy professional with 12 years of experience leading organizations on their digital journey. I am passionate about building customer-centric businesses, and have practical experience in the following areas: - Using digital channels to engage customers - Designing personalized and smart interfaces - Developing new digital products - Re-engineering process, policy and organization structure My focus has always been on driving results on behalf of my clients. In my career, I have helped achieve the following: - 290% increase in customer acquisition - 80% customer retention increase - 15% cost reduction in marketing spend - 85% compliance in first year of deployment - 65% proces...
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