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Using the CloudStore and
engaging with SMEs
„Research findings: The public sector‟s views of G-Cloud

Andrew Hawkins, Business Development Director




                                                    www.eduserv.org.uk
Eduserv

Founded in 1999

Not-for Profit

“IT for Public Good”

Delivering and Exceeding Expectations

         Managed Services
         Web Development
         Professional Services


                                        www.eduserv.org.uk
Who we work with
Creating a marketplace …
So how is it working ?

                         Our Survey:
                         • 529 responses,
                         • 70+ government
                           organisations
                         • 268 (51%) Senior Executive
                           Officer or above
Scene setting


  39%     plan to improve engagement with SMEs.

          have specific purchases they plan to make
  40%     from G-Cloud in the next 6-12 months.
Great progress so far


          94%
    of IT professionals                                               50%
           73%
  of procurement professionals                                 of IT professionals
                                 of senior civil servants
                                 who understand what           who understand what
    understand what              CloudStore is believe it is   CloudStore is feel it will
     CloudStore is.              an improvement to public      help them save costs.
                                 sector IT procurement.
But still some work to be done…

          don‟t know if using G-Cloud will create more
  71%     work for them.

          of procurement professionals don‟t understand
  27%     what CloudStore is!

             Only 15% of civil servants feel confident
             they know how to use CloudStore.
The details
I am confident I know how to use the CloudStore
We asked people who knew what CloudStore is what
they thought of it

Is G-Cloud an improvement to
public sector ICT procurement?
                                      23% 67%
                                      don‟t know    say yes



Will it save costs and make
buying easier?                                     50%
                                                   say yes

The vast majority don‟t know enough about G-Cloud.
Top three potential barriers



        32%                          30%                         24%
 said difficulty splitting    cited lack of detailed      Lack of trust / no
 existing services into the   information about           previous relationship with
 constituent parts they       services and suppliers on   available suppliers on the
 could purchase through       the CloudStore.             CloudStore.
 the CloudStore.
Top three potential benefits



                                                     
Greater competition   Faster and more          Greater visibility of
and transparency      effective procurement,   suppliers and services
drives lower costs    saving money and         and fast availability of
and greater ROI       insuring best fit        new offerings
                                               through framework
                                               refresh
Things that aren‟t barriers!


           63%                           57%
 said that size and            agreed that their organisation
 capacity of smaller           taking responsibility for
 providers was not a           shortlisting/ selecting
 barrier or just a             suppliers rather than the
 minor barrier.                framework provider was not a
                               barrier or minor barrier.
Which services are you most likely to procure from
G-Cloud in the next 6-12 months?




 IaaS   SaaS      Agile      Private   Specialist   Public cloud   Other
               development    cloud      cloud
                                       services     (IaaS, PaaS
                                                       , SaaS)
So where are we?
        We‟ve come a long way in a short time

        Significant progress in awareness and use

        G-Cloud iii takes us further along the journey

        But:
        There is more to be done !
What should suppliers do?

Ensure complete easy to understand
service definitions

Provide additional information on case
studies, references, accreditations

Provide feedback and engage
proactively


                               Be Part of the Journey
Thank You
Andrew Hawkins, Sales Director, Eduserv

Email: Andrew.hawkins@eduserv.org.uk

Twitter: @andrewhawkins65

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Using the CloudStore and engaging with SMEs

  • 1. Using the CloudStore and engaging with SMEs „Research findings: The public sector‟s views of G-Cloud Andrew Hawkins, Business Development Director www.eduserv.org.uk
  • 2. Eduserv Founded in 1999 Not-for Profit “IT for Public Good” Delivering and Exceeding Expectations Managed Services Web Development Professional Services www.eduserv.org.uk
  • 3. Who we work with
  • 5. So how is it working ? Our Survey: • 529 responses, • 70+ government organisations • 268 (51%) Senior Executive Officer or above
  • 6. Scene setting 39% plan to improve engagement with SMEs. have specific purchases they plan to make 40% from G-Cloud in the next 6-12 months.
  • 7. Great progress so far 94% of IT professionals 50% 73% of procurement professionals of IT professionals of senior civil servants who understand what who understand what understand what CloudStore is believe it is CloudStore is feel it will CloudStore is. an improvement to public help them save costs. sector IT procurement.
  • 8. But still some work to be done… don‟t know if using G-Cloud will create more 71% work for them. of procurement professionals don‟t understand 27% what CloudStore is! Only 15% of civil servants feel confident they know how to use CloudStore.
  • 10. I am confident I know how to use the CloudStore
  • 11. We asked people who knew what CloudStore is what they thought of it Is G-Cloud an improvement to public sector ICT procurement? 23% 67% don‟t know say yes Will it save costs and make buying easier? 50% say yes The vast majority don‟t know enough about G-Cloud.
  • 12. Top three potential barriers 32% 30% 24% said difficulty splitting cited lack of detailed Lack of trust / no existing services into the information about previous relationship with constituent parts they services and suppliers on available suppliers on the could purchase through the CloudStore. CloudStore. the CloudStore.
  • 13. Top three potential benefits    Greater competition Faster and more Greater visibility of and transparency effective procurement, suppliers and services drives lower costs saving money and and fast availability of and greater ROI insuring best fit new offerings through framework refresh
  • 14. Things that aren‟t barriers! 63% 57% said that size and agreed that their organisation capacity of smaller taking responsibility for providers was not a shortlisting/ selecting barrier or just a suppliers rather than the minor barrier. framework provider was not a barrier or minor barrier.
  • 15. Which services are you most likely to procure from G-Cloud in the next 6-12 months? IaaS SaaS Agile Private Specialist Public cloud Other development cloud cloud services (IaaS, PaaS , SaaS)
  • 16. So where are we? We‟ve come a long way in a short time Significant progress in awareness and use G-Cloud iii takes us further along the journey But: There is more to be done !
  • 17. What should suppliers do? Ensure complete easy to understand service definitions Provide additional information on case studies, references, accreditations Provide feedback and engage proactively Be Part of the Journey
  • 18. Thank You Andrew Hawkins, Sales Director, Eduserv Email: Andrew.hawkins@eduserv.org.uk Twitter: @andrewhawkins65

Hinweis der Redaktion

  1. 162 (31%) grade 7+
  2. 82% of procurement professionals who understand what CloudStore is believe G-Cloud is an improvement to public sector IT procurement.36% of procurement professionals have used Cloudstore
  3. 36% of procurement professionals have used CloudStore, but still only 23% are confident they know how to use it!
  4. 73% don’t know if it is more risky than previous procurement frameworks. (49% know what CloudStore is, but don’t know if its more risky).
  5. Percentage figures refer to the number of people who know what CloudStore is and perceive barrier as major or total barrier.