The Mobile Device as a Primary Productivity Tool for the Enterprise -- Presented by Alistair Rennie, IBM Lotus General Manager, at IBM's Mobility Day, June 16, 2010

1. IBM Mobile Event
The Mobile Device as a Primary Productivity Tool for the Enterprise
Alistair Rennie
General Manager, Lotus Software and WebSphere Portal
IBM Software Group
© 2010 IBM Corporation

2. IBM Mobile Event
New mobile era of productivity
■ The nature of work is changing
■ Mobile devices have become a primary interface for knowledge worker
productivity
■ Tablets, netbooks, smartphones driving requirement for a first-class set
of tools and user experiences
© 2010 IBM Corporation

3. IBM Mobile Event
IBM an on-device collaboration leader
■ Aggressive stance across
ecosystem diversity
-- Devices
-- Operating systems
-- Carriers
-- Installed and web experiences
© 2010 IBM Corporation

4. IBM Mobile Event
Announcing...Lotus Notes Traveler beta for Android
■ Push support for mail, calendar, contacts
■ Native OS application
■ Secure connection to Domino
■ Support for Android 2.x
■ No additional charge, use any Domino 7 or 8
server
© 2010 IBM Corporation

5. IBM Mobile Event
Building on successful 2010 momentum
■ Announced in conjunction with
Apple WWDC:
-- Notes Traveler support now
available for iPad
■ Earlier in 2010
-- LotusLive Meetings support
for iPhone
-- Lotus Notes Traveler
Companion, secure access to
encrypted mail on iPhone
© 2010 IBM Corporation

6. IBM Mobile Event
Continuing our strength in partnering with RIM
© 2010 IBM Corporation

7. IBM Mobile Event
Customer success: Hexion Specialty Chemical
Problem: Approval workflow for investment proposals needs to move faster
Solution: Extend Lotus Domino-based Capital Investment Proposal system (EPIC) to
Blackberry devices
Implemented by: IBM business partner – Teamwork Solutions
Hexion’s Director of Business Process & Systems Rich Wagner:
“Teamwork Solutions' capability to securely extend our Capital Investment Proposal system (EPIC) to the Blackberry enabled
traveling workers to approve time-sensitive proposals while on International business travel. Speeding up the approval cycle
was benefcial during a time of major business change.”
With these enhancements Hexion has seen the average document approval cycle fall from
23 days to 14 days despite a doubling in the total number of requests sent through the
system.
© 2010 IBM Corporation

8. IBM Mobile Event
Client solutions delivered by IBM Lotus and IBM partners
© 2010 IBM Corporation

9. IBM Mobile Event
WebSphere Mobile Portal Accelerator
■ “Write Once, Deploy Anywhere” - The best possible experience
on any device
■ Supporting thousands of devices is no more difficult than
supporting one
■ Mobile support for all Portal specialties such as personalization,
content management, security, scalability
■ Supporting more than 200M mobile users in 2 major carrier
deployments alone, in production, today!
© 2010 IBM Corporation

10. IBM Mobile Event
IBM Cognos Go!Mobile: Serving Business Intelligence on the Hip
Connected & Disconnected Access to all BI Compression – in transit
Content – Author Once & on device
Theft & Loss Protection
Making possible new levels of productivity based on
analytics
© 2010 IBM Corporation

11. IBM Mobile Event
What's next
© 2010 IBM Corporation

12. IBM Mobile Event
IBM Research mobile lessons learned:
Interaction patterns
Typical mobile interaction is very short
■
-- < 1 minute for most interactions (making vs. filling time)
Consumption predominates
Context shapes and constrains use
■
-- What people do and how long they have to do it
Interruptions are common
■
Common interaction patterns:
■
-- Monitoring
-- Information seeking
-- Information availing / entertainment
© 2010 IBM Corporation

13. IBM Mobile Event
IBM Research mobile lessons learned:
Access, Initialize, Work times
Work
Initialize
Complete item
of work
Work
Access
Ready app / service Initialize
Physically access Access
Phone Laptop / Desktop
© 2010 IBM Corporation

14. IBM Mobile Event
‘Morning Report’: mobile time-dependent dashboard
Centralize commonly accessed information
■ One stop shopping
■ Faster access
■ Extensible with new information sources
Highlight particularly relevant information
■ Help users manage attention
■ Support better decision-making
© 2010 IBM Corporation

15. IBM Mobile Event
‘Morning Report’: mobile time-dependent dashboard
© 2010 IBM Corporation

16. IBM Mobile Event
Rethinking mobile email
Support triage
■ What’s new?
■ What can I delete right away?
■ What’s important enough to handle now?
Support resumption of deferred activity
■ Capture intended actions
■ Access and complete captured actions across devices
© 2010 IBM Corporation

17. IBM Mobile Event
Mail Triage
New
Unread
Read
© 2010 IBM Corporation

18. IBM Mobile Event
Mail Triage: Capturing intended actions
Activities
Mail Triage
Collaboration technologies:
■ Mobile email
■ Activities
■ Lotus Notes Notes
Tasks plugin
© 2010 IBM Corporation

19. IBM Mobile Event
What's next: IBM Project Vulcan, a blueprint for the evolution of
collaboration
■ Continuity
Building on today's capabilities for a smooth
path to tomorrow
■ Convergence
Unifying the experience to best meet individual
needs across access and delivery models
■ Innovation
Applying analytics to understand individuals and
empower people to work in new ways
■ Opportunity
Making possible the next generation of solutions
built on an open foundation
19 © 2010 IBM Corporation

20. IBM Mobile Event
Project Vulcan and mobility
Webkit as a common denominator
HTML5 as a common language
Opensync and other protocols as
tools
20 © 2010 IBM Corporation

21. IBM Mobile Event
© 2010 IBM Corporation