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Where Form Meets Function:
Understanding
Collaboration’s Cultural Fit
Benjamin Niaulin
Sharegate
Christian Buckley
Beezy
HAVE YOU EVER
GONE AROUND I.T.?
Take the quick poll!
https://i.engage.ms/bniaulin/
<< INSERT MILDLY ENTERTAINING VIDEO HERE >>
“I KNOW! WE HAVE
SHAREPOINT LICENSES,
WE SHOULD USE THEM FOR
<INSERT ANY PROBLEM
I HAVE HERE>”
UNFORTUNATELY SOME HAVE
BEEN USING IT LIKE A HAMMER
looking for any nail they could find
SMALL TEAM ON A PROJECT?
SHAREPOINT!
LARGE TEAM ON A PROJECT?
SHAREPOINT!
NEED A CRM?
SHAREPOINT!
RELATIONAL DATABASE?
SHAREPOINT!
NEW WEBSITE?
SHAREPOINT!
WEB DEV FROM SCRATCH?
SHAREPOINT!
HUNGRY FOR
A HAM SANDWICH?
SHAREPOINT?
WE WILL TURN
EVERYTHING
INTO
SHAREPOINT
“It’s the end of the Department of No”
-John White
Organizations have many choices
Brought to you by
WHAT IS THE STATE
OF COLLABORATION
IN YOUR ORG?
THERE ARE FOUR
COLLABORATION“TRUTHS”
• The traditional intranet has failed
• The standalone ESN is dead
• Real work happens between
the workloads
• Culture directs communication
How do you define Success?
#MeasureCollabSuccess
Take the quick survey!
http://bit.ly/2eZXM2p
What is your collaboration culture?
Scenario 1
• Meet Stephanie
• Web developer, millennial
• Personalization is important
• Lives on her mobile device
• Very collaborative, in constant contact with her
team, sharing ideas and discussing the state of
customer projects
• Values real-time interactions, having fun while
working, and is very passionate about her work
Scenario 2
• Meet Tasha
• Program Manager
• Responsible for several key business processes
• Has worked to develop several form and
workflow-based sites to help automate and
ensure that her team is compliant
• Her team includes a number of attorneys and
financial analysts, who prefer in-person meetings
• She spends a lot of time working in email, and
manages a number of vendors and parallel projects
Scenario 3
• Meet Hugo
• Customer Success Manager, business development
• Manages a number of projects and events with
large teams of external vendors and partners
• Very involved in the customer community
• Helps drive their partner and customer portals,
provides online and in-person product training
• Also manages his company’s social profiles,
interacts with customers and partners
wherever they congregate
• Real-time
• Team-based
• Persistent chat
• In-person
• Process-based
• Email
• Mix
• Community-based
• Social
The reality is that
most organizations
have all three
With differences
across your business
– or even within a
single team or
business unit
Which tool to use when?
bringing it all together for a
“group of people” or team
HOME MADE
INFOGRAPHIC
What one Office 365
Group looks like
• Microsoft Teams? • SharePoint?
• Outlook Groups?
• Yammer?
• OneDrive?
WHAT IS THE RIGHT USER EXPERIENCE?
It
But you knew that, didn’t you?
Depends.
Say it with us:
Know your business requirements and goals
Expand on your feedback loops
Have a strong governance model
Be clear on your change management model
CULTURE IS KEY
GIVE THEM CHOICES
BUT IT DOESN’T MEAN
WITHOUT CONTROL
OR GUIDANCE
Throw in a matrix animation
• Maybe close with “Welcome to the Matrix, people”
Christian Buckley
Beezy
cbuck@beezy.net
@buckleyplanet
Benjamin Niaulin
Sharegate
benjamin.niaulin@share-gate.com
@bniaulin
Aaaah Choo!
Where Form Meets Function: Understanding Collaboration's Cultural Fit

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Where Form Meets Function: Understanding Collaboration's Cultural Fit

Hinweis der Redaktion

  1. Jump right into the topic – frame the problem  They know our names from the program (and Ben’s YouTube videos) and don’t need to be hit over the head with our backgrounds  Will have speaker slide at the end 
  2. Times have changed, end users now have choice and are not forced to follow IT Feel like they are better than IT “no more storage? I saw a good deal for hard drives at Costco” @Christian I added the quote, you can remove it. It’s basically John saying this to say that IT used to just say no to things, but now they can’t.
  3. Youy can't keep up by yourself MS releasing a lot more,and more quickly,to help you compete “How CAN you keep up”
  4. Moving from “Collaboration” to “Digital Workplace” Beyond the buzzwords, what does that mean?
  5. This fits into the MeasureCollabSuccess space, which I'd like to plug the once— and which is a good follow up to talking about rate of change What are your goals? What are you trying to achieve? How are you monitoring and measuring that change? How closely are you watching adoption and engagement? How engaged are your end users?
  6. And what is your collaboration culture? Share story of cheese company in California, and over-eager admin who wanted to roll out every single feature Ask the question – How important is culture to successful collaboration? Different teams work in different ways
  7. Include icons for
  8. Not sure about this, Teams creates a Group and so does SharePoint. What do we want to do here? I would show examples of the different ways for them to work to do the same thing (same end result = get job done) maybe? --Yes, my idea here is to talk about the overlap, how they work together. Not either/or, but figuring out the right mix for your team culture
  9. Your collaboration efforts will fail if you do not align your technology with your culture, period. Pilot, rinse, repeat. Talk to your end users regularly Internal user groups One-on-one sessions Friday brown bags, lunch-and-learns Locate your evangelists and support them Make your technology decisions transparent