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CRM Fact or Myth?

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There's a few myths and misconceptions about CRM. What is it? is it intuitive? Well here at Ebsta we have put together a little presentation to clear up some of the confusion.

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CRM Fact or Myth?

  1. 1. www.ebsta.com @ebstahq linkedin.com/company/ebsta CRM FACT OR MYTH? CRM FACT OR MYTH?
  2. 2. IMPLEMENTING A CRM SYSTEM IS SIMPLE.
  3. 3. IMPLEMENTING A CRM SYSTEM IS SIMPLE!MYTH!MYTH!
  4. 4. CRM takes thorough implementation and 100% commitment.
  5. 5. CRM IS JUST FOR SALES PEOPLE
  6. 6. CRM IS JUST FOR SALES PEOPLEMYTH!MYTH!
  7. 7. All sorts of professionals use CRM to record customer interaction.
  8. 8.     CRM IS A METHOD, NOT JUST A SOFTWARE.
  9. 9.     CRM IS A METHOD NOT JUST A SOFTWAREFACT!FACT!
  10. 10.     CRM is the strategy of managing all of your customer interaction. It’s not just an expensive database.
  11. 11. CRM RUINS YOUR PRODUCTIVITY
  12. 12. CRM RUINS YOUR PRODUCTIVITYMYTH!MYTH!
  13. 13. It increases your productivity, by allowing you to make more informed decisions.
  14. 14. CRM HELPS COLLABORATION
  15. 15. CRM HELPS COLLABORATION FACT!FACT!
  16. 16. By centrally storing data, employees can view each other’s accounts and progress.
  17. 17. A CRM SYSTEM CAN IMPROVE YOUR SALES PROCESS
  18. 18. A CRM SYSTEM CAN IMPROVE YOUR SALES PROCESS FACT!FACT!
  19. 19. CRM keeps your process organized, allowing you to be more productive.
  20. 20. CRM IS INTUITIVE
  21. 21. CRM IS INTUITIVEMYTH!MYTH!
  22. 22. Personalize your CRM. Customize fields and download apps to make it fit your business.
  23. 23. SALEFORCE GMAIL INTEGRATION: ✔ Save emails to Salesforce without leaving Gmail ✔ Sync your Google Calendar with Salesforce1 ✔ See contact and lead records inside Gmail ✔ Edit records, manage tasks, record activities and opportunities ✔ Stay in touch with Chatter from inside Gmail www.ebsta.com/gmail

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