Training for Supervisory

1. Management Skills Performance Improvement

2. Definition

4. Sharing experience

5. ORGANISATIONAL LEVEL TOP MANAGERS MIDDLE MANAGERS FIRST-LINE MANAGERS OPERATIVES

6. FIRST-LINE MANAGERS Supervisors responsible for directing the day-to-day activities of operative employees

10. Process

11. MANAGEMENT ORGANIZING PLANNING LEADING CONTROLLING

17. FIRST LEVEL MANAGERS

18. MIDDLE MANAGERS

19. TOP MANAGERS

21. Tools Optimum results

25. SWOT

28. Internal External Threat Opportunity Weakness Strength

29. Fishbone

30. Action Plan

31. END