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Strategic HR in
Malaysia
OD Meet Up
Kedai Kopi Opah
21st Feb 2018 7pm
CONTENTS
HR Evolution
New HR – HRO and HRD
Business Needs and New HR
Strategic of New HR
HRD Divisions – Tools and Processes
Experience Sharing
Next Thinks to Do
Consequences of Inaction
3
HR Operations
(Chief Human Resource Officer)
Recruitment
Performance Management
Training & Development
Employee Engagement and IR
Compensation and Benefits
HRIS and IT
HR Development
(Chief Learning Officer)
Capability Building
Organization Development
Career Development
Strategic Human Resource
Business Growth Model
Corporate Strategy Management
Business Process Improvement
Organization Design and Structure
Performance and Culture
Talent Management and Succession
Planning
Leadership Development
Innovation and Continuous
Improvement
Integration and Collaboration
Organization
Development Model
Personal
Team
Process
Corporation
Global
HR Development
HR Development
Level
1. Individual Level
2. Team/Group Level
3. Process Level
4. Global Level
5. Organization Level
1. Personal Level
Coaching
Mentoring
Self Awareness Tool: MBTI, DISC, Personality Plus
Reflection
Training, Education, and Development
Leadership Development
360
Job Design
Job Description
Responsibility Charting
Policies Manual
Values Clarification and Values Integration
Conflict Management
Action Learning
2. Team/Work Group Interventions
1. Dialogue Sessions: Focused Conversation
2. Team Building
3. Team Development/Effectiveness
4. Meeting Facilitation
5. Conflict Management
6. Brainstorming
7. Strategic Alignment Assessment
3. Process Interventions
1. Six Sigma
2. Lean Enterprise
3. TQM
4. Process Reengineering
5. Benchmarking
5. Organizational Interventions
1. Organization Design
2. Company-wide Survey
3. Learning Organization
4. Organizational Learning
5. Cultural Change: Competing values Framework
6. Talent Management
7. Succession Planning
8. Diversity
Strategic Planning
Mission, Vision and Values Development
Large-Scale Interactive Events
Future Search
Open Space Technology Meeting
4. Global Interventions
1. Virtual Teams and Virtual Team Building
2. Cross Cultural Teams and CC Team Building
3. Cultural Self Awareness: Asperian
4. Cross Cultural Training
5. Storytelling/Sharing
6. Joint Ventures
7. International Diversity
8. Job Assignments
9. Blending
Laboratory Training Groups (T-Groups)
Coaching Mentoring
Self-Awareness Tools Reflection
Training, Education, and Development
Leadership Development
Multirater (360-Degree) Feedback
Job Design
Job Descriptions
Responsibility Charting
Policies Manual
Values Clarification and Values Integration
Conflict Management
Personal Intervention
Laboratory Training Groups (T-Groups)
Coaching Mentoring
Self-Awareness Tools Reflection
Training, Education, and Development
Leadership Development
Multirater (360-Degree) Feedback
Job Design
Job Descriptions
Responsibility Charting
Policies Manual
Values Clarification and Values Integration
Conflict Management
Personal Intervention
Laboratory Training Groups (T-Groups)
Coaching Mentoring
Self-Awareness Tools Reflection
Training, Education, and Development
Leadership Development
Multirater (360-Degree) Feedback
Job Design
Job Descriptions
Responsibility Charting
Policies Manual
Values Clarification and Values Integration
Conflict Management
Personal Intervention
Laboratory Training Groups (T-Groups)
Coaching Mentoring
Self-Awareness Tools Reflection
Training, Education, and Development
Leadership Development
Multirater (360-Degree) Feedback
Job Design
Job Descriptions
Responsibility Charting
Policies Manual
Values Clarification and Values Integration
Conflict Management
Personal Intervention
Laboratory Training Groups (T-Groups)
Coaching Mentoring
Self-Awareness Tools Reflection
Training, Education, and Development
Leadership Development
Multirater (360-Degree) Feedback
Job Design
Job Descriptions
Responsibility Charting
Policies Manual
Values Clarification and Values Integration
Conflict Management
Personal Intervention
Evolution of HR
To be successful, marketers
should understand the life
cycle of a product, and
business executives should
have a plan for dealing with
products at every stage of their
life cycles.
Ultimately the defendants (the crew of another ship) came up with
the whale, struck, killed, seized, and finally appropriated it before
the very eyes. Business executives may manipulate a price to
make a product seem more like a luxury.
Marketers must link the price to the real and perceived value of
the product, but they also must take into account supply costs,
seasonal discounts, and prices used by competitors. In some
cases.
1.
BACKGROUND
Refers to a good or
service being offered
by a company.
Successful people do what unsuccessful
people are not willing to do. Don't wish it
were easier; wish you were better.
“
• With this in mind, the marketing department
would inform the department to create a
prototype.
• The production department would then start to
manufacture the product, while the marketing
department.
• Additionally, a firm's finance department would be
consulted. The marketing orientation is perhaps
the most common orientation.
• With this in mind, the marketing department
would inform the department to create a
prototype.
• The production department would then start to
manufacture the product, while the marketing
department.
• Additionally, a firm's finance department would be
consulted. The marketing orientation is perhaps
the most common orientation.
THIS IS A SLIDE TITLE
SECTION BREAK
Successful people do what unsuccessful
people are not willing to do.
TITLE ONE
Refers to a good or service being offered by a company.
Ideally, a product should meet a certain consumer demand,
or it should be so compelling that consumers believe they
need it. To be successful, marketers should understand the
life cycle of a product, and business executives should have a
plan for dealing with products at every stage of their life
cycles.
TITLE TWO
Refers to a good or service being offered by a company.
Ideally, a product should meet a certain consumer demand,
or it should be so compelling that consumers believe they
need it. To be successful, marketers should understand the
life cycle of a product, and business executives should have a
plan for dealing with products at every stage of their life
cycles.
THIS IS A SLIDE TITLE
THIS IS A SLIDE TITLE
TITLE ONE
Refers to a good or service being offered
by a company. Ideally, a product should
meet a certain consumer demand, or it
should be so compelling that consumers
believe they need it. To be successful,
marketers should understand the life cycle
of a product, and business executives
should have a plan for dealing with
products at every stage of their life cycles.
Some fifty years ago there was a curious
case of whale-trover litigated in England.
TITLE TWO
Refers to a good or service being offered
by a company. Ideally, a product should
meet a certain consumer demand, or it
should be so compelling that consumers
believe they need it. To be successful,
marketers should understand the life cycle
of a product, and business executives
should have a plan for dealing with
products at every stage of their life cycles.
Some fifty years ago there was a curious
case of whale-trover litigated in England.
TITLE TREE
Refers to a good or service being offered
by a company. Ideally, a product should
meet a certain consumer demand, or it
should be so compelling that consumers
believe they need it. To be successful,
marketers should understand the life cycle
of a product, and business executives
should have a plan for dealing with
products at every stage of their life cycles.
Some fifty years ago there was a curious
case of whale-trover litigated in England.
Unsuccessful people are not willing to do. Don't wish it were easier; wish you were better.
A PICTURE IS WORTH A THOUSAND WORDS
WHAT BIG IMPACT?
USE BIG IMAGE
USE CHARTS TO EXPLAIN YOUR IDEAS
2013 2014 2015 2016 2017
A
$900
$450
$50
$2
B
But what mischief
But what mischief
But what mischief
But what mischief
C
$10
$2395
$7
$3410
D
$810
$550
$2895
$1060
AND TABLES TO COMPARE DATA
MAP
THATH’S A BIG NUMBER
283
89763
8772Unsuccessful people are not willing to do.
Don't wish it were easier; wish you were better.
Unsuccessful people are not willing to do.
Don't wish it were easier; wish you were better.
Unsuccessful people are not willing to do.
Don't wish it were easier; wish you were better.
ONE TWO TRE
E
OUR PROCESS IS EASY
TITLE ONE
Refers to a good or service being offered by a
company. Ideally, a product should meet a
certain consumer demand, or it should be so
compelling that consumers believe they need
it.
TITLE TWO
Ideally, a product should meet a certain
consumer demand, or it should be so
compelling that consumers believe they need
it.
TITLE TREE
Refers to a good or service being offered by a
company. Ideally, a product should meet a
certain consumer demand, or it should be so
compelling that consumers believe they need
it.
TITLE
FOURProduct should meet a certain consumer
demand, or it should be so compelling that
consumers believe they need it.
OUR
PROCESS
IS EASY
50
%
25
%
15
%
6%
5%
You can insert graphs from Google Sheets
Refers to a good or service being offered by a company. Ideally, a
product should meet a certain consumer demand, or it should be so
compelling that consumers believe they need it. To be successful,
marketers should understand the life cycle of a product, and business
executives should have a plan for dealing with products at every stage of
their life cycles.
IPHONE MOCKUP
Refers to a good or service being offered by a company. Ideally, a
product should meet a certain consumer demand, or it should be so
compelling that consumers believe they need it. To be successful,
marketers should understand the life cycle of a product, and business
executives should have a plan for dealing with products at every stage of
their life cycles.
IPAD MOCKUP
Refers to a good or service being offered by a company. Ideally, a product should meet a certain consumer demand, or it should
be so compelling that consumers believe they need it. To be successful, marketers should understand the life cycle of a
product, and business executives should have a plan for dealing with products at every stage of their life cycles.
MACBOOK MOCKUP
THANKS!
You can find me at
@username
user@name.me
GENERAL

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Strategic HR: HR Operations and Development by Isaac Peter, Grace Chan, Nadiah Tan & Laurence Yap

  • 1. Strategic HR in Malaysia OD Meet Up Kedai Kopi Opah 21st Feb 2018 7pm
  • 2. CONTENTS HR Evolution New HR – HRO and HRD Business Needs and New HR Strategic of New HR HRD Divisions – Tools and Processes Experience Sharing Next Thinks to Do Consequences of Inaction
  • 3. 3
  • 4. HR Operations (Chief Human Resource Officer) Recruitment Performance Management Training & Development Employee Engagement and IR Compensation and Benefits HRIS and IT HR Development (Chief Learning Officer) Capability Building Organization Development Career Development Strategic Human Resource
  • 5. Business Growth Model Corporate Strategy Management Business Process Improvement Organization Design and Structure Performance and Culture Talent Management and Succession Planning Leadership Development Innovation and Continuous Improvement Integration and Collaboration Organization Development Model Personal Team Process Corporation Global HR Development HR Development
  • 6.
  • 7. Level 1. Individual Level 2. Team/Group Level 3. Process Level 4. Global Level 5. Organization Level
  • 8. 1. Personal Level Coaching Mentoring Self Awareness Tool: MBTI, DISC, Personality Plus Reflection Training, Education, and Development Leadership Development 360 Job Design
  • 9. Job Description Responsibility Charting Policies Manual Values Clarification and Values Integration Conflict Management Action Learning
  • 10. 2. Team/Work Group Interventions 1. Dialogue Sessions: Focused Conversation 2. Team Building 3. Team Development/Effectiveness 4. Meeting Facilitation 5. Conflict Management 6. Brainstorming 7. Strategic Alignment Assessment
  • 11. 3. Process Interventions 1. Six Sigma 2. Lean Enterprise 3. TQM 4. Process Reengineering 5. Benchmarking
  • 12. 5. Organizational Interventions 1. Organization Design 2. Company-wide Survey 3. Learning Organization 4. Organizational Learning 5. Cultural Change: Competing values Framework 6. Talent Management 7. Succession Planning 8. Diversity
  • 13. Strategic Planning Mission, Vision and Values Development Large-Scale Interactive Events Future Search Open Space Technology Meeting
  • 14. 4. Global Interventions 1. Virtual Teams and Virtual Team Building 2. Cross Cultural Teams and CC Team Building 3. Cultural Self Awareness: Asperian 4. Cross Cultural Training 5. Storytelling/Sharing 6. Joint Ventures 7. International Diversity 8. Job Assignments 9. Blending
  • 15. Laboratory Training Groups (T-Groups) Coaching Mentoring Self-Awareness Tools Reflection Training, Education, and Development Leadership Development Multirater (360-Degree) Feedback Job Design Job Descriptions Responsibility Charting Policies Manual Values Clarification and Values Integration Conflict Management Personal Intervention
  • 16. Laboratory Training Groups (T-Groups) Coaching Mentoring Self-Awareness Tools Reflection Training, Education, and Development Leadership Development Multirater (360-Degree) Feedback Job Design Job Descriptions Responsibility Charting Policies Manual Values Clarification and Values Integration Conflict Management Personal Intervention
  • 17. Laboratory Training Groups (T-Groups) Coaching Mentoring Self-Awareness Tools Reflection Training, Education, and Development Leadership Development Multirater (360-Degree) Feedback Job Design Job Descriptions Responsibility Charting Policies Manual Values Clarification and Values Integration Conflict Management Personal Intervention
  • 18. Laboratory Training Groups (T-Groups) Coaching Mentoring Self-Awareness Tools Reflection Training, Education, and Development Leadership Development Multirater (360-Degree) Feedback Job Design Job Descriptions Responsibility Charting Policies Manual Values Clarification and Values Integration Conflict Management Personal Intervention
  • 19. Laboratory Training Groups (T-Groups) Coaching Mentoring Self-Awareness Tools Reflection Training, Education, and Development Leadership Development Multirater (360-Degree) Feedback Job Design Job Descriptions Responsibility Charting Policies Manual Values Clarification and Values Integration Conflict Management Personal Intervention
  • 20. Evolution of HR To be successful, marketers should understand the life cycle of a product, and business executives should have a plan for dealing with products at every stage of their life cycles. Ultimately the defendants (the crew of another ship) came up with the whale, struck, killed, seized, and finally appropriated it before the very eyes. Business executives may manipulate a price to make a product seem more like a luxury. Marketers must link the price to the real and perceived value of the product, but they also must take into account supply costs, seasonal discounts, and prices used by competitors. In some cases.
  • 21.
  • 22. 1. BACKGROUND Refers to a good or service being offered by a company.
  • 23. Successful people do what unsuccessful people are not willing to do. Don't wish it were easier; wish you were better. “
  • 24. • With this in mind, the marketing department would inform the department to create a prototype. • The production department would then start to manufacture the product, while the marketing department. • Additionally, a firm's finance department would be consulted. The marketing orientation is perhaps the most common orientation. • With this in mind, the marketing department would inform the department to create a prototype. • The production department would then start to manufacture the product, while the marketing department. • Additionally, a firm's finance department would be consulted. The marketing orientation is perhaps the most common orientation. THIS IS A SLIDE TITLE
  • 25. SECTION BREAK Successful people do what unsuccessful people are not willing to do.
  • 26. TITLE ONE Refers to a good or service being offered by a company. Ideally, a product should meet a certain consumer demand, or it should be so compelling that consumers believe they need it. To be successful, marketers should understand the life cycle of a product, and business executives should have a plan for dealing with products at every stage of their life cycles. TITLE TWO Refers to a good or service being offered by a company. Ideally, a product should meet a certain consumer demand, or it should be so compelling that consumers believe they need it. To be successful, marketers should understand the life cycle of a product, and business executives should have a plan for dealing with products at every stage of their life cycles. THIS IS A SLIDE TITLE
  • 27. THIS IS A SLIDE TITLE TITLE ONE Refers to a good or service being offered by a company. Ideally, a product should meet a certain consumer demand, or it should be so compelling that consumers believe they need it. To be successful, marketers should understand the life cycle of a product, and business executives should have a plan for dealing with products at every stage of their life cycles. Some fifty years ago there was a curious case of whale-trover litigated in England. TITLE TWO Refers to a good or service being offered by a company. Ideally, a product should meet a certain consumer demand, or it should be so compelling that consumers believe they need it. To be successful, marketers should understand the life cycle of a product, and business executives should have a plan for dealing with products at every stage of their life cycles. Some fifty years ago there was a curious case of whale-trover litigated in England. TITLE TREE Refers to a good or service being offered by a company. Ideally, a product should meet a certain consumer demand, or it should be so compelling that consumers believe they need it. To be successful, marketers should understand the life cycle of a product, and business executives should have a plan for dealing with products at every stage of their life cycles. Some fifty years ago there was a curious case of whale-trover litigated in England.
  • 28. Unsuccessful people are not willing to do. Don't wish it were easier; wish you were better. A PICTURE IS WORTH A THOUSAND WORDS
  • 29. WHAT BIG IMPACT? USE BIG IMAGE
  • 30. USE CHARTS TO EXPLAIN YOUR IDEAS 2013 2014 2015 2016 2017
  • 31. A $900 $450 $50 $2 B But what mischief But what mischief But what mischief But what mischief C $10 $2395 $7 $3410 D $810 $550 $2895 $1060 AND TABLES TO COMPARE DATA
  • 32. MAP
  • 33. THATH’S A BIG NUMBER
  • 34. 283 89763 8772Unsuccessful people are not willing to do. Don't wish it were easier; wish you were better. Unsuccessful people are not willing to do. Don't wish it were easier; wish you were better. Unsuccessful people are not willing to do. Don't wish it were easier; wish you were better.
  • 35. ONE TWO TRE E OUR PROCESS IS EASY
  • 36. TITLE ONE Refers to a good or service being offered by a company. Ideally, a product should meet a certain consumer demand, or it should be so compelling that consumers believe they need it. TITLE TWO Ideally, a product should meet a certain consumer demand, or it should be so compelling that consumers believe they need it. TITLE TREE Refers to a good or service being offered by a company. Ideally, a product should meet a certain consumer demand, or it should be so compelling that consumers believe they need it. TITLE FOURProduct should meet a certain consumer demand, or it should be so compelling that consumers believe they need it. OUR PROCESS IS EASY
  • 37. 50 % 25 % 15 % 6% 5% You can insert graphs from Google Sheets
  • 38. Refers to a good or service being offered by a company. Ideally, a product should meet a certain consumer demand, or it should be so compelling that consumers believe they need it. To be successful, marketers should understand the life cycle of a product, and business executives should have a plan for dealing with products at every stage of their life cycles. IPHONE MOCKUP
  • 39. Refers to a good or service being offered by a company. Ideally, a product should meet a certain consumer demand, or it should be so compelling that consumers believe they need it. To be successful, marketers should understand the life cycle of a product, and business executives should have a plan for dealing with products at every stage of their life cycles. IPAD MOCKUP
  • 40. Refers to a good or service being offered by a company. Ideally, a product should meet a certain consumer demand, or it should be so compelling that consumers believe they need it. To be successful, marketers should understand the life cycle of a product, and business executives should have a plan for dealing with products at every stage of their life cycles. MACBOOK MOCKUP
  • 41. THANKS! You can find me at @username user@name.me