6. OUR SOLUTIONS
1. Customer Service Solutions such as :
»» Contact Centre Technology.
»» Voice Recording.
»» SMS Gateway.
»» FAX Server.
2. Business Intelligence and Dash Boards.
3. CRM Solutions.
4. Document Management.
5. Loyalty consultancy and Solutions.
6. RFID Solutions.
7. ECM and Portals with SharePoint Capabilities.
8. Workforce Management Solutions.
9. Telex Solutions.
10. Fibre Optics Infrastructure Equipment and Material Supply.
11. Outside Plant (OSP) works for the Utilities Sector.
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7. Mission
• Understand Clients’Business Goals to Help
them Optimize performance.
• Connecting B2B and B2C.
• ntroduce New Ideas and Solutions that
Improve Customer Satisfaction and
Achieve Customer Loyalty.
Vision
leading Customer Services and Telecom
Solutions Provider in in a Competitive and
Cost Effective Way
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8. Company Overview
eSolutions House was established back on 2001. from the beginning eSolutions
focused o n Customer Service for all business sectors.
eSolutions for more than a decade, has contributed to the development and
improvement of plenty of Private and Government entities to offer and provide
advance customer service.
The approach of eSolutions House is to introduce suitable and applicable
solutions to its clients’ needs by guaranteeing high level service and cost
effectiveness.
During more than a decade, eSolutions House has kept focusing on customer
service improvement. With this approach, it has gained customers’trust locally
and regionally which qualified them to extend their offering to cover Fibre
Optic management systems’supply and all OSP infrastructure solutions.
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