MozTW About SUMO 20140315 Publish at MozTW Steps 2014 Spring https://reps.mozilla.org/e/moztw-steps-2014-spring/

1. ABOUT:SUMO
Ernest Chiang
SUMO Project, MozTW Community
Mar/15-16, 2014
!
#moztwsteps | @dwchiang |https://mozillians.org/u/ernestchiang/

2. A SUMO A DAY,
KEEPS…
http://talk.ernestchiang.com/2014/01/sumo-salad.html

3. WHAT IS `SUMO`?

4. https://support.mozilla.org/en-US/home

5. WHAT DO MozTW DO FOR `SUMO`?

6. https://support.mozilla.org/zh-TW/home

7. WHY `SUMO`?

8. SUMO is short for support.mozilla.org, the
official , community-powered support website
for Mozilla Products. At its core, SUMO is a
wiki, which means anyone can help writing or
improving content. Very powerful editing
functions for multilingual support.

9. SUMO is short for support.mozilla.org, the
official , community-powered support website
for Mozilla Products. At its core, SUMO is a
wiki, which means anyone can help writing or
improving content. Very powerful editing
functions for multilingual support.

10. https://support.mozilla.org/en-US/kb/dashboard/metrics/zh-TW
zh-TW:

11. SUMO help end users.
End users help SUMO.
We help each other :-)

12. https://support.mozilla.org/en-US/kpi/dashboard
Global:

13. Active Contributors
`zh-TW` compare to `global`

14. https://support.mozilla.org/en-US/kb/dashboard/metrics/zh-TW
Avg=5
Avg=14
280%
zh-TW:

15. https://support.mozilla.org/en-US/kpi/dashboard
Global:

16. L10n Percentage (zh-TW)
2013: Good job!
2014: Need to catch up!

17. https://support.mozilla.org/en-US/kb/dashboard/metrics/zh-TW

18. L10n Team (zh-TW)
Thank you! <3

19. https://support.mozilla.org/en-US/kb/locales/zh-TW

20. Challenges / Todos
of SUMO Project, MozTW

21. RECRUITMENT (CONTRIBUTOR)
• Have fun!
• Enjoy!
• Find/locate tiny piece l10n work
for new comers.
• Publish MozTW SUMO status
report quarterly. (First trial run
plan to be Q2/2014.)
• FSA Learning Kit
• MozTW SUMO Portal:
• http://moztw.org/contribute/
sumo/
• https://etherpad.mozilla.org/
sumo-taiwan
• https://support.mozilla.org/zh-
TW/kb/localize-firefox-help

22. EDUCATION (CONTRIBUTOR)
• SUMO l10n contributors need to be familiar with more products (Firefox
OS, WebMaker) than before (Firefox, Firefox for Android).
• WebMaker training coverage needs to be larger.
• SUMO training material. (e.g step by step l10n guidebook)
• Lack of training/testing devices for Firefox OS.

23. MOTIVATION (CONTRIBUTOR)
• Have fun! Keep fun!
• Goal setting facilitating.
• Badge system (w/ Badge project of MozTW, and global SUMO one.)
• Support team. (support each other)
• https://groups.google.com/forum/#!forum/moztw-general (zh-TW)
• https://support.mozilla.org/en-US/forums (en)

24. THANKS TO
• Peter Chen — https://mozillians.org/u/petercpg/
• Irvin Chen — https://mozillians.org/u/Irvin/
• RJ — https://mozillians.org/u/RJ/
• Bob Chao — https://mozillians.org/u/bobchao/
• GDH — https://mozillians.org/u/GDH_Fang/
• Orin Chen — https://mozillians.org/u/orin/
• Carl Su — https://mozillians.org/u/Carl/