Change is a part of everyday life, whether at work or in our personal lives. It's going to happen. Most people tend to resist change. It's a normal reaction. It isn't what changed in life or at work that is difficult, it is our interpretation of it. It is what we think, or tell ourselves, about what has changed or what is going to change. What we tell ourselves leads us to have feelings. And it is our feelings about the change that lead us to respond or react to the change that has occurred. This workshop helps you to find a way to cope and work through the personal transition of change in your work or life.

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1
Managing Change on a Personal Level

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Change
Word Association

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“Change – What Comes To Mind”

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Change
… an event or situation that
happens; a process of endings,
transitions, and new beginnings

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Organizational Career/Job
Personal
Culture

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• Financial • Health/Well-being
• Family
• Natural disasters
• Political
• Social
• Organizational
• Budget
• Home/Location
Causes
• Age/Yrs. Of Service
• Technological
• Death, divorce, disease
• Children
• New Leadership
• Merger-Acquisition

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• Financial
• Health
• Relationships
• Lifestyle
• Personal
Loss
• Performance
• Teamwork

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• Growth
• Development
• A New Beginning
• Renewal
OPPORTUNITIES
• Refreshing

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New thoughts
and behaviors
The Change Model: Zones
Status Quo Zone of Disruption
Zone of Adoption
Zone of Innovation
Performance
Time
Change is
introduced
Point of
Decision
New result

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Change and Transition – What’s The Difference?
• Change is situational.
• Transition is a personal and subjective experience.

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Soft
Transition
Leadership
Endings Transitions
New
Beginnings

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My Change Experience

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My Typical Reaction To Change

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What is a change on-the-job
that you are currently experiencing?

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Reactions to Change

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Stress Response Cycle
Trigger
Situation
Cognitive
Emotive
Behavioral

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Shock
Numbness
Denial
Emotional Outbursts
Anger
Fear
Searchings
Bargaining
Panic
Guilt Isolation
Loneliness
Depression
“Re-entry” Troubles
New Relationships
New Behaviors
New Patterns
Hope
Acceptance
Coaching others
Higher Results
Inspiration
Recognition
Pride
New Ways
Performance
Time
The Change Model: Zones
Status Quo Zone of Disruption
Zone of Adoption
Zone of Innovation

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Behaviors
Defense Mechanisms
Need
Drive
Behaviors
Goal

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“Who Moved My Cheese?”

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Talking It Out

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Talking It Out
• No shutting down, saying nothing, or leaving the room
• No threatening, intimidating or coercing
Ground Rules
• Talk for as long as you need to express your thoughts, feelings and
behaviors.
• No distractions or interruptions by others.
• Others are encouraged to listen actively and reflect back what is said.
• Identify what it is you need to “let go” of in order to move on.
• Ask for help (i.e., I need help with… I’d like…
Process

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Skills for Managing Change
Taking New Actions
Recognizing Obstacles
Anticipate Change
Imagining Success

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Summary and Closing