Assuring quality at an international level level chea 28 january 2016
1. ASSURING QUALITY AT AN
INTERNATIONAL LEVEL:
VIEWS FROM THE OECD
Dirk Van Damme
OECD/EDU/IMEP
2. • Consolidation and institutionalisation of external
QA in many countries
• Increasing international collaboration, exchange,
mutual recognition, shared practices
• Networks: ENQA, INQAAHE, CIQG
• Frameworks, guidelines: ESG, OECD
Guidelines
• Register: EQAR
International quality assurance: lot of progress
3. • The world of higher education is changing fast
• With changes that are sometimes disruptive
• While QA is also criticised on many fronts
Is the global quality assurance and accreditation
system, based on self-regulation, on values,
assumptions, concepts, and methodologies built
up in the past, capable of catching up and
continue to lead higher education into the future?
BUT…
7. • Explosion of demand is taking place in parts of
the world where quality assurance systems are
much younger and their capacity challenged
– Continued need for capacity building
• Demand will increase in other parts of the world
than where (perceived) high-quality institutions
are located
– Disequilibria in global higher education system
Challenges for international quality assurance
9. Distribution of foreign and international students in
tertiary education, by country of destination (2013)
United States 19%
United Kingdom 10%
Australia 6%
France 6%Germany 5%
Russian Federation
3%
Japan 3%
Canada 3%
China 2%
Italy 2%
Austria 2%
Netherlands 2%
Saudi Arabia 2%
Spain 1%
Korea 1%
Turkey 1%
Other OECD countries
10%
Other non-OECD
countries 20%
4.5 M
students
10. Distribution of foreign and international students in
tertiary education, by region of origin (2013)
Asia
53%
Europe
25%
Africa
8%
Latin America and
the Caribbean
5%
North America
3%
Oceania
1%
Not specified
5%
11. • Students do not frequently rely on quality assurance
systems to provide them with the information needed to
choose international studies
• Rankings, based on research excellence and reputation,
are used as “reliable” sources for information
• How can quality assurance systems provide more
transparency on teaching and learning to international
students?
• Has the internationalisation of quality assurance, its
standards, principles, methodologies, etc. been fully
achieved to support international mobility?
Challenges for international quality assurance
17. Quality challenges of MOOCs
• How will MOOCs be integrated in accreditation,
credit accumulation and credit transfer systems
in higher education?
• Are quality assurance arrangements ready to
implement specific evaluation instruments and
procedures for MOOCs?
• How is institutional quality assurance and
accreditation dealing with institutions with
multiple delivery modes?
19. • Total (public & private) financial investment grew
– Between 2005 and 2012 on average across
OECD increase of 10% in per student
expenditure and 27% in total expenditure
– With huge differences between countries,
increases higher in countries with below-average
expenditure, catching up
– Yearly per student expenditure is now 14 KUS$
– Total expenditure increased from 1.3% GDP in
2000 to 1.6% GDP in 2011
19
Financial inputs in higher education
increasing
20. • Private expenditure has increased a lot
– 31% of total expenditure (0.5% GDP) comes from
private sources, mainly tuition fees
– Increase from 25% in 2000
– Total private expenditure increased with 32%
since 2005
– >50% in Israel, US, Australia, Japan, UK, Korea
and Chile
20
Financial inputs in higher education
increasing
21. • Increase in total per student expenditure slows
down since crisis
– Negative growth in almost half of countries
between 2008 and 2011
– Expenditure cannot catch up with increasing
student numbers
• Increasing concerns about levels of private
expenditure, student debt
21
But strong signs of stagnating funding
22. • Efficiency and value-for-money become very
important policy considerations
– Both for governments and students/families
– Cost of higher education becoming political issue
in many countries
• What are students actually ‘buying’?
– Very weak relationship between cost and actual
‘product’, benefits and outcomes
– Value-for-money depends enormously on
institution and field of study
22
But strong signs of stagnating funding
23. • Can quality assurance ‘reassure’ students and
families that higher education is worth the
money?
• Is ‘quality’ an absolute concept or relative to the
resources invested? “Added-value”?
Challenges for quality assurance and
accreditation
26. 200 220 240 260 280 300 320 340 360 380
Spain
England (UK)
England/N. Ireland (UK)
Ireland
Italy
Korea
Canada
Poland
United States
Northern Ireland (UK)
Australia
Estonia
Average
France
Denmark
Norway
Slovak Republic
Germany
Japan
Sweden
Austria
Netherlands
Flanders (Belgium)
Czech Republic
Finland
Numeracy scores of tertiary educated adults of 25-34y old
95th percentile mean score tertiary 25-34y
28. 28
Numeracy equivalent of tertiary qualifications
Proportion of 25-64 year-olds scoring at PIAAC numeracy level
4 and 5, by educational attainment of the population (2012)
0
5
10
15
20
25
30
35
40
Japan
Finland
Netherlands
Sweden
Australia
Norway
Flanders(Belgium)
England(UK)
England/N.Ireland
(UK)
UnitedStates
CzechRepublic
OECDaverage
Poland
Canada
NorthernIreland(UK)
Austria
Germany
Ireland
France
Denmark
Estonia
SlovakRepublic
Korea
RussianFederation
Spain
Italy
Below upper secondary education Upper secondary or post-secondary non-tertiary education Tertiary education
31. • Is ‘assured quality’ a guarantee for students
meeting certain minimal learning outcomes?
• Has quality assurance an answer to the –
perceived or real – grade inflation?
• Has the expansion of quality assurance
prevented a (possible) decrease in quality of
learning outcomes?
Challenges for quality assurance and
accreditation
34. • Is graduate output higher than the economy’s
need for high-skilled labour?
– Graduate unemployment
– Filtering-down effect?
– Over-qualification and over-skilling
– Huge field-of-study mismatches
• Is polarization in labour markets, with high
employment/high earnings because of skill-
biased technological change, going to last?
34
Concerns about over-qualification
36. • Concerns about the quality and added-value of a
university experience
– Academically Adrift: limited improvement in
academic skills
– What is the relative contribution of selection
versus teaching and learning in the production of
high-quality graduates; what is the actual
‘learning gain’
– Doubts on the quality of the teaching and learning
experience at universities
36
Concerns about quality and value of
qualifications
38. • Should quality assurance protect the higher
education system and wider society from
credentialism, over-qualification and grade
inflation?
Challenges for quality assurance and
accreditation
39. These questions and challenges
cannot be addressed without changing
the focus of what we mean by quality
from input and process to what
students actually learn, to learning
outcomes
What does this mean?
40. THE FUTURE OF QUALITY
ASSURANCE LIES IN
ASSESSING LEARNING
OUTCOMES OF STUDENTS
41. THE FUTURE OF
INTERNATIONAL QUALITY
ASSURANCE LIES IN
INTERNATIONAL ASSESSMENT
OF STUDENTS’ LEARNING
OUTCOMES
42. • What do we know about how quality of teaching and
learning results in high-quality output, and socially
interesting outcomes?
• Information asymmetry: both public and private actors
(and financers) of higher education have very little
understanding of what they actually are spending money
for
• Increase of investment has not been accompanied by an
empowerment of the input side to make smart choices
through better information
• In a diversifying system what matters is the output: what
have students learned?
42
Information asymmetry and lack of
transparency are critical issues
43. • Sound metrics of learning are very much needed
– To reassure governments and families about the
value-for-money of investments
– To reward institutions who invest in improving
teaching and learning and are not compensated
through other measures
– To value institutional diversification
– To reward and foster quality improvement through
mutual learning
– To compensate for the over-reliance of rankings on
research and reputation metrics
43
More and better transparency is a much-
needed necessity for higher education
44. • Erosion of the symbolic power of degrees, the only monopoly
of the higher education sector
– Employers turning to alternative modes of selection
– Emergence of alternative modes of qualification (employer
credentials, badges, recognition of prior learning, etc.)
• Decreasing trust of governments, employers, families and
wider society in the value of higher education
– Degree and grade inflation
– Concerns about sub-optimal standards in some countries
• Gradual erosion of the financial health of higher education
institutions if value-for-money concerns are left unanswered
– Financial bubbles of student debt
• Markets no longer accept non-transparency
– Cfr Volkswagen
44
Neglecting transparency on learning
outcomes can come at huge cost
45. • Is it possible?
– To improve our understanding of what students actually
‘learn’ in higher education
– To exchange reputations with empirically grounded
observations of quality of teaching & learning
– To gradually transform the field on which credentials are
traded into a more level playing field
– To provide better information to students and employers
about the quality of teaching & learning experiences
– To develop feedback loops to improve teaching and learning
– To reward and incentivise institutions that significantly
improve their teaching & learning environments
– To re-confirm the value of teaching as part of the university’s
mission next to research
What is the value-propositions of assessing
learning outcomes
46. • Comparative assessment of learning outcomes
of graduates is the most promising approach to
measure teaching and learning excellence
– OECD’s AHELO project
– National research projects in Germany, UK, Italy
– CLA and various other initiatives in US
– OECD-CEA partnership to implement CLA+ in
countries
– European Commission supported CALOHEE
project in Tuning framework
46
Opening the black box: assessing students’
learning outcomes
47. • Strong resistance by parts of the academic
community, but do they have a strong case?
– No consensus on academic skills that matter
– Risk of standardization
– Institutional diversity too large to use limited number of
metrics
– Methodological concerns
– Cost and burden
• …exactly the same arguments used 20 years ago
when the PISA programme was born
• …and very similar to arguments used 15 years ago
against measuring research excellence
47
Opening the black box: assessing students’
learning outcomes
48. • Developing reliable metrics of teaching and
learning excellence in universities is the next big
systemic challenge in the development of higher
education worldwide
• In the short term universities might think it’s not
in their interest and that non-transparency is the
better option
• But in the longer term that might be a very risky
approach, in which the costs largely exceed the
short-term profits
48
Opening the black box: assessing students’
learning outcomes