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Marketing Information
System
-International Marketing
DMGD Mahendra
136155
Definition
It is a permanent arrangement (system
or setup) for provision of regular
availability of relevant, reliable,
adequate & timely information for
making marketing decisions
Definition
people, equipment, and procedures to
gather, sort, analyze, evaluate, and
distribute needed, timely, and accurate
information to marketing decision
makers
- Philip Kotler
Component of MKIS
Internal record
 Marketing managers rely on internal reports related to
customer orders, sales, price levels, cost, inventory
levels, receivable and payables.
 The heart of the internal record system is the order-to-
payment cycle. Customers send orders to the firms
Marketing intelligence system
It is a set of procedures and sources used by the
managers to obtain everyday information about
marketing environment
 Sales force
 Distributors, retailers and other intermediaries
 External networking
 Published data
Marketing decision support system
 A growing number of organizations are using
marketing decision support system to help the
managers in taking better decisions
 It is a system supported by software and hardware
to gather information from business and
environment
Marketing & Sales Software Programs
 Brand-aid
 Callplan
 Detailer
 Geoline
 ADCAD
 Promoter
Marketing research
 It acts as a tool for accurate decision-making in
marketing. It is useful for studying and solving
different marketing problems.
 Marketing research techniques are used by
manufacturers, exporters, distributors and service
organizations.
 Marketing research is an applied knowledge.
Hence, it provides alternative solutions to deal
with a specific problem.
FUNCTIONS OF MKIS
 Classification
 Measurement and Analysis
 Decision Models
 Reporting system
 Information retrieval system
Advantages
 Substantial cost saving are realized
 Marketer’s understanding of their decision
environment is increased
 Decision making effectiveness is upgraded
 Information value is improved
Marketing information system (MKIS)
Marketing information system (MKIS)

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Marketing information system (MKIS)

  • 2. Definition It is a permanent arrangement (system or setup) for provision of regular availability of relevant, reliable, adequate & timely information for making marketing decisions
  • 3. Definition people, equipment, and procedures to gather, sort, analyze, evaluate, and distribute needed, timely, and accurate information to marketing decision makers - Philip Kotler
  • 4.
  • 6. Internal record  Marketing managers rely on internal reports related to customer orders, sales, price levels, cost, inventory levels, receivable and payables.  The heart of the internal record system is the order-to- payment cycle. Customers send orders to the firms
  • 7. Marketing intelligence system It is a set of procedures and sources used by the managers to obtain everyday information about marketing environment  Sales force  Distributors, retailers and other intermediaries  External networking  Published data
  • 8. Marketing decision support system  A growing number of organizations are using marketing decision support system to help the managers in taking better decisions  It is a system supported by software and hardware to gather information from business and environment
  • 9. Marketing & Sales Software Programs  Brand-aid  Callplan  Detailer  Geoline  ADCAD  Promoter
  • 10. Marketing research  It acts as a tool for accurate decision-making in marketing. It is useful for studying and solving different marketing problems.  Marketing research techniques are used by manufacturers, exporters, distributors and service organizations.  Marketing research is an applied knowledge. Hence, it provides alternative solutions to deal with a specific problem.
  • 11. FUNCTIONS OF MKIS  Classification  Measurement and Analysis  Decision Models  Reporting system  Information retrieval system
  • 12. Advantages  Substantial cost saving are realized  Marketer’s understanding of their decision environment is increased  Decision making effectiveness is upgraded  Information value is improved