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Decision Matrix
      (know when to hold ’em & when to fold ‘em)
                                       Presented by
                            Daniel Feiman, MBA, CMC©, Visiting
                                        Professor




dsfeiman@BuildItBackwards.com           FENG         © Build It Backwards 2012 www.BuildItBackwards.com
310.540.6717                              1                                 All international rights reserved
Risk




dsfeiman@BuildItBackwards.com   FENG    © Build It Backwards 2012 www.BuildItBackwards.com
310.540.6717                      2                            All international rights reserved
Risk comes in 2 sizes & 2 types
Macro Level Risks:
 On a macro (large-scale) level there are two main types of
  risk, these are systematic risk and unsystematic risk.
 Systematic risk is the risk that cannot be reduced or
  controlled & it is extremely difficult to predict or protect
  yourself against.
        Inflation
        Interest rate increases
        Government legislation changes.
 Unsystematic risk is the risk that is unique to a company or
  specific asset that can be reduced or eliminated through
  diversification.
        Employee strikes
        Capital investment decisions
        Management changes


dsfeiman@BuildItBackwards.com        FENG       © Build It Backwards 2012 www.BuildItBackwards.com
310.540.6717                           3                               All international rights reserved
Micro Level Risks
 More important to most of us, directly, are the micro (small-scale)
  types of risks that are important when talking about our company.
  These include:
          Business Risk -
          Compliance Risk –
          Country Risk –
          Exchange Rate Risk –
          Financial Risk –
          Liquidity Risk –
          Market Risk –
          Political Risk –
          Project risk –
          Operational Risk
          Reputational Risk –
          Strategic Risk -


dsfeiman@BuildItBackwards.com     FENG       © Build It Backwards 2012 www.BuildItBackwards.com
310.540.6717                        4                               All international rights reserved
Example
 Now, consider two versions:
        Option 1: Heads, you win $100; Tails, you lose nothing.
        Option 2: Heads, you win $300; Tails, you lose $100.
 In Option 1, you might expect to win as much as $5,000, give
  or take, and you've got no real risk.
 In Option 2, you might expect to win as much as $10,000. But
  you also could lose as much as $10,000; unlikely, but
  possible. There's a reasonable chance that you might lose
  something.
 How much risk are you willing to tolerate for the expected
  reward? Or, flip it around... how much reward does it take to
  justify the risk?
 How do you decide what decision to make?


dsfeiman@BuildItBackwards.com     FENG              © Build It Backwards 2012 www.BuildItBackwards.com
310.540.6717                        5                                      All international rights reserved
Dealing with risks
There are four ways of dealing with, or managing, each
individual risk that you identify. You can:
 Accept it
 Transfer it
 Reduce it
 Eliminate it




dsfeiman@BuildItBackwards.com       FENG        © Build It Backwards 2012 www.BuildItBackwards.com
310.540.6717                          6                                All international rights reserved
Decision matrix
 2 basic models
        Risk vs. Reward
        Effort vs. Impact




dsfeiman@BuildItBackwards.com      FENG       © Build It Backwards 2012 www.BuildItBackwards.com
310.540.6717                         7                               All international rights reserved
The typical decision matrix

                                    Typical Risk vs. Reward matrix

                                R
                                e      High
                                w
                                a
                                r
                                       Low
                                d

                                                     Easy          Difficult
                                                            Risk



 What is wrong with this approach?

dsfeiman@BuildItBackwards.com                 FENG                  © Build It Backwards 2012 www.BuildItBackwards.com
310.540.6717                                    8                                          All international rights reserved
Decision Matrix* makes for better decisions
 Why is this better?                                Risk vs. Reward matrix


                                                    High
                                           R
                                           e
                                           w
                                             Medium
                                           a
                                           r
                                           d
                                                    Low


            *Adapted from THE Book on…BUSINESS
                                                           Low         Medium                   High
            From A to Z: The 260 Most Important Answers                 Risk
            You Need to Know; Chapter X – X-Ray Your
            Organization; Build It Backwards Publishing;
            Pages 233-44; 2011

dsfeiman@BuildItBackwards.com                FENG             © Build It Backwards 2012 www.BuildItBackwards.com
310.540.6717                                   9                                     All international rights reserved
Decision Matrix makes for better decisions
Typical Decision Analysis
 What is the potential risk involved?
        High
        Medium
        Low
 What is the potential reward if we are successful?
        High
        Medium
        Low




dsfeiman@BuildItBackwards.com   FENG     © Build It Backwards 2012 www.BuildItBackwards.com
310.540.6717                     10                             All international rights reserved
Decision Matrix makes for better decisions
An alternative use of this tool:                       Risk vs. Reward matrix


                                                      High
                                           R
                                           e
                                           w
                                             Medium
                                           a
                                           r
                                           d
                                                      Low

       *Adapted from THE Book on…BUSINESS                    Low           Medium                   High
       From A to Z: The 260 Most Important Answers
       You Need to Know; Chapter X – X-Ray Your                             Risk
       Organization; Build It Backwards Publishing;
       Pages 233-44; 2011
dsfeiman@BuildItBackwards.com                FENG              © Build It Backwards 2012 www.BuildItBackwards.com
310.540.6717                                  11                                      All international rights reserved
Risk vs. Reward matrix
                                                                       Better
                                                                                The
                                                    High    Go for it! than
                                                                               Gambler
                                                                       options
                                          R
                                          e
                                                   Better
                                          w                                                        If we
                                            Medium than    Hmmm
                                          a                                                        must
                                                   nothing
                                          r
                                          d                                                      Down
                                                                             Try to               the
                                                      Low   Yawn?
                                                                             avoid               rabbit
                                                                                                  hole
       *Adapted from THE Book on…BUSINESS                    Low          Medium                   High
       From A to Z: The 260 Most Important Answers                         Risk
       You Need to Know; Chapter X – X-Ray Your
       Organization; Build It Backwards Publishing;
       Pages 233-44; 2011
dsfeiman@BuildItBackwards.com                FENG               © Build It Backwards 2012 www.BuildItBackwards.com
310.540.6717                                  12                                       All international rights reserved
A Risk vs. Reward exercise:
                                                   Risk vs. Reward matrix
Choose a few challenges
facing your company today,
think about them in context                       High
of this matrix & place them
appropriately                                  R
                                               e
                                               w
                                                 Medium
                                               a
                                               r
                                               d
                                                  Low

*Adapted from THE Book on…BUSINESS
From A to Z: The 260 Most Important Answers               Low            Medium                   High
You Need to Know; Chapter X – X-Ray Your
Organization; Build It Backwards Publishing;                              Risk
Pages 233-44; 2011
dsfeiman@BuildItBackwards.com              FENG           © Build It Backwards 2012 www.BuildItBackwards.com
310.540.6717                                13                                   All international rights reserved
Another way to use the Decision Matrix*
                                                          Effort vs. Impact matrix
Another way:
 Qualify                                        High        EE/HI            ME/HI                     DE/HI
 Quantify                               I
 Subjective                             m
 Objective                              p
                                           Medium            EE/MI           ME/MI                     DE/MI
                                         a
                                         c
                                         t
                                                 Low          EE/LI           ME/LI                     DE/LI


 *Adapted from THE Book on…BUSINESS From A to                 Easy          Medium                    Difficult
 Z: The 260 Most Important Answers You Need to
 Know; Chapter X – X-Ray Your Organization; Build It                         Effort
 Backwards Publishing; Pages 233-44; 2011


dsfeiman@BuildItBackwards.com                      FENG               © Build It Backwards 2012 www.BuildItBackwards.com
310.540.6717                                        14                                       All international rights reserved
For the highly visual learners:
                                                       Effort vs. Impact matrix
                                                          Quick                    Major
                                                        wins/Low                projects/W
                                           High                       ME/HI
                                                         hanging                  orth the
                                  I                        fruit                   work
                                  m
                                  p
                                    Medium                  EE/MI           ME/MI                        DE/MI
                                  a
                                  c
                                  t
                                                             Fill in                                Thankless
                                           Low            jobs/Quick        ME/LI                  tasks/Don't
                                                              hits                                   bother

 *Adapted from THE Book on…BUSINESS From A to               Easy          Medium                        Difficult
 Z: The 260 Most Important Answers You Need to
 Know; Chapter X – X-Ray Your Organization; Build It                       Effort
 Backwards Publishing; Pages 233-44; 2011


dsfeiman@BuildItBackwards.com                      FENG                © Build It Backwards 2012 www.BuildItBackwards.com
310.540.6717                                        15                                        All international rights reserved
What have you learned today?




dsfeiman@BuildItBackwards.com     FENG      © Build It Backwards 2012 www.BuildItBackwards.com
310.540.6717                       16                              All international rights reserved
Daniel Feiman, MBA, CMC©, Visiting Professor
                                Consultant, Trainer, Author, Publisher, Reviewer

            Daniel Feiman, MBA, CMC®, Visiting Professor is the Founder & Managing Director of Build It
Backwards, a consulting & training firm based in Redondo Beach, CA. He turns Roadblocks into
Roadmaps(SM) by teaching companies how to Assess, Achieve & Accelerate exceptional success; with
measureable results in 90 days. His core competencies include: Strategy; Finance & Process. Mr.
Feiman is an internationally recognized seminar facilitator; working with firms such as Apple, ADNOC
(United Arab Emirates), ARAMCO (Saudi Arabia), California Institute of International Business &
Economics, Credit Suisse, Hilton Hotels International, Institute for Supply Management (ISM), Mattel,
PEMEX (México), Promigas (Colombia) Reliance (India), TRW, University of Manchester (UK), & others.
            He is adjunct faculty at the University of California, Los Angeles (UCLA) Extension
Department (since 1990) has taught at the University of Manchester (UK) & is the Visiting Professor at
the Business School of the University of Huddersfield (UK).
            He has consulted with firms in many industries including, manufacturing, distribution, financial
services, oil & gas, education, healthcare, consumer products, legal, & hospitality. His diverse
knowledge-base & world-wide contacts is leveraged to assist his clients in gaining advantages not
available through other resources. (Please see www.BuildItBackwards.com for case studies and
testimonials).
            Mr. Feiman is a reviewer for the New York Journal of books
(http://www.nyjournalofbooks.com/) .
            Build It Backwards Publishing (www.BuildItBackwards.com/Publishing) publishes business
books with recognized expert authors targeting those who have decided to learn what they really need
to know in the simplest straight forward way; without jargon. Mr. Feiman is the author of numerous
articles and whitepapers, is a contributing author to several books as well as co-author of others. The
latest book in the series, (THE Book on…Business from A to Z: the 260 Most Important Answers You
Need to Know) was published this fall. He has been interviewed by television, radio & print resources.
            Mr. Feiman has over 18 years experience in all facets of both the traditional & nontraditional
commercial finance industry. These include lending, marketing, leasing, management and problem loan
workouts.

dsfeiman@BuildItBackwards.com                   FENG                 © Build It Backwards 2012 www.BuildItBackwards.com
310.540.6717                                     17                                         All international rights reserved
Contacting us:
                                   Daniel Feiman, MBA, CMC®
                                       Managing Director
                                     Build It Backwards(TM)
                                Success by Choice; Not Chance(SM)

                       Office: 310.540.6717 Cell: 818.522.2892
                                Consulting & Training in:
                             Strategy * Finance * Process
                           dsfeiman@BuildItBackwards.com
                              www.BuildItBackwards.com
                                   http://goo.gl/j6F5b
                                  http://goo.gl/TxRuA

dsfeiman@BuildItBackwards.com              FENG          © Build It Backwards 2012 www.BuildItBackwards.com
310.540.6717                                18                                  All international rights reserved

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Risk vs. reward decision matrix

  • 1. Decision Matrix (know when to hold ’em & when to fold ‘em) Presented by Daniel Feiman, MBA, CMC©, Visiting Professor dsfeiman@BuildItBackwards.com FENG © Build It Backwards 2012 www.BuildItBackwards.com 310.540.6717 1 All international rights reserved
  • 2. Risk dsfeiman@BuildItBackwards.com FENG © Build It Backwards 2012 www.BuildItBackwards.com 310.540.6717 2 All international rights reserved
  • 3. Risk comes in 2 sizes & 2 types Macro Level Risks:  On a macro (large-scale) level there are two main types of risk, these are systematic risk and unsystematic risk.  Systematic risk is the risk that cannot be reduced or controlled & it is extremely difficult to predict or protect yourself against.  Inflation  Interest rate increases  Government legislation changes.  Unsystematic risk is the risk that is unique to a company or specific asset that can be reduced or eliminated through diversification.  Employee strikes  Capital investment decisions  Management changes dsfeiman@BuildItBackwards.com FENG © Build It Backwards 2012 www.BuildItBackwards.com 310.540.6717 3 All international rights reserved
  • 4. Micro Level Risks  More important to most of us, directly, are the micro (small-scale) types of risks that are important when talking about our company. These include:  Business Risk -  Compliance Risk –  Country Risk –  Exchange Rate Risk –  Financial Risk –  Liquidity Risk –  Market Risk –  Political Risk –  Project risk –  Operational Risk  Reputational Risk –  Strategic Risk - dsfeiman@BuildItBackwards.com FENG © Build It Backwards 2012 www.BuildItBackwards.com 310.540.6717 4 All international rights reserved
  • 5. Example  Now, consider two versions:  Option 1: Heads, you win $100; Tails, you lose nothing.  Option 2: Heads, you win $300; Tails, you lose $100.  In Option 1, you might expect to win as much as $5,000, give or take, and you've got no real risk.  In Option 2, you might expect to win as much as $10,000. But you also could lose as much as $10,000; unlikely, but possible. There's a reasonable chance that you might lose something.  How much risk are you willing to tolerate for the expected reward? Or, flip it around... how much reward does it take to justify the risk?  How do you decide what decision to make? dsfeiman@BuildItBackwards.com FENG © Build It Backwards 2012 www.BuildItBackwards.com 310.540.6717 5 All international rights reserved
  • 6. Dealing with risks There are four ways of dealing with, or managing, each individual risk that you identify. You can:  Accept it  Transfer it  Reduce it  Eliminate it dsfeiman@BuildItBackwards.com FENG © Build It Backwards 2012 www.BuildItBackwards.com 310.540.6717 6 All international rights reserved
  • 7. Decision matrix  2 basic models  Risk vs. Reward  Effort vs. Impact dsfeiman@BuildItBackwards.com FENG © Build It Backwards 2012 www.BuildItBackwards.com 310.540.6717 7 All international rights reserved
  • 8. The typical decision matrix Typical Risk vs. Reward matrix R e High w a r Low d Easy Difficult Risk  What is wrong with this approach? dsfeiman@BuildItBackwards.com FENG © Build It Backwards 2012 www.BuildItBackwards.com 310.540.6717 8 All international rights reserved
  • 9. Decision Matrix* makes for better decisions  Why is this better? Risk vs. Reward matrix High R e w Medium a r d Low *Adapted from THE Book on…BUSINESS Low Medium High From A to Z: The 260 Most Important Answers Risk You Need to Know; Chapter X – X-Ray Your Organization; Build It Backwards Publishing; Pages 233-44; 2011 dsfeiman@BuildItBackwards.com FENG © Build It Backwards 2012 www.BuildItBackwards.com 310.540.6717 9 All international rights reserved
  • 10. Decision Matrix makes for better decisions Typical Decision Analysis  What is the potential risk involved?  High  Medium  Low  What is the potential reward if we are successful?  High  Medium  Low dsfeiman@BuildItBackwards.com FENG © Build It Backwards 2012 www.BuildItBackwards.com 310.540.6717 10 All international rights reserved
  • 11. Decision Matrix makes for better decisions An alternative use of this tool: Risk vs. Reward matrix High R e w Medium a r d Low *Adapted from THE Book on…BUSINESS Low Medium High From A to Z: The 260 Most Important Answers You Need to Know; Chapter X – X-Ray Your Risk Organization; Build It Backwards Publishing; Pages 233-44; 2011 dsfeiman@BuildItBackwards.com FENG © Build It Backwards 2012 www.BuildItBackwards.com 310.540.6717 11 All international rights reserved
  • 12. Risk vs. Reward matrix Better The High Go for it! than Gambler options R e Better w If we Medium than Hmmm a must nothing r d Down Try to the Low Yawn? avoid rabbit hole *Adapted from THE Book on…BUSINESS Low Medium High From A to Z: The 260 Most Important Answers Risk You Need to Know; Chapter X – X-Ray Your Organization; Build It Backwards Publishing; Pages 233-44; 2011 dsfeiman@BuildItBackwards.com FENG © Build It Backwards 2012 www.BuildItBackwards.com 310.540.6717 12 All international rights reserved
  • 13. A Risk vs. Reward exercise: Risk vs. Reward matrix Choose a few challenges facing your company today, think about them in context High of this matrix & place them appropriately R e w Medium a r d Low *Adapted from THE Book on…BUSINESS From A to Z: The 260 Most Important Answers Low Medium High You Need to Know; Chapter X – X-Ray Your Organization; Build It Backwards Publishing; Risk Pages 233-44; 2011 dsfeiman@BuildItBackwards.com FENG © Build It Backwards 2012 www.BuildItBackwards.com 310.540.6717 13 All international rights reserved
  • 14. Another way to use the Decision Matrix* Effort vs. Impact matrix Another way:  Qualify High EE/HI ME/HI DE/HI  Quantify I  Subjective m  Objective p Medium EE/MI ME/MI DE/MI a c t Low EE/LI ME/LI DE/LI *Adapted from THE Book on…BUSINESS From A to Easy Medium Difficult Z: The 260 Most Important Answers You Need to Know; Chapter X – X-Ray Your Organization; Build It Effort Backwards Publishing; Pages 233-44; 2011 dsfeiman@BuildItBackwards.com FENG © Build It Backwards 2012 www.BuildItBackwards.com 310.540.6717 14 All international rights reserved
  • 15. For the highly visual learners: Effort vs. Impact matrix Quick Major wins/Low projects/W High ME/HI hanging orth the I fruit work m p Medium EE/MI ME/MI DE/MI a c t Fill in Thankless Low jobs/Quick ME/LI tasks/Don't hits bother *Adapted from THE Book on…BUSINESS From A to Easy Medium Difficult Z: The 260 Most Important Answers You Need to Know; Chapter X – X-Ray Your Organization; Build It Effort Backwards Publishing; Pages 233-44; 2011 dsfeiman@BuildItBackwards.com FENG © Build It Backwards 2012 www.BuildItBackwards.com 310.540.6717 15 All international rights reserved
  • 16. What have you learned today? dsfeiman@BuildItBackwards.com FENG © Build It Backwards 2012 www.BuildItBackwards.com 310.540.6717 16 All international rights reserved
  • 17. Daniel Feiman, MBA, CMC©, Visiting Professor Consultant, Trainer, Author, Publisher, Reviewer Daniel Feiman, MBA, CMC®, Visiting Professor is the Founder & Managing Director of Build It Backwards, a consulting & training firm based in Redondo Beach, CA. He turns Roadblocks into Roadmaps(SM) by teaching companies how to Assess, Achieve & Accelerate exceptional success; with measureable results in 90 days. His core competencies include: Strategy; Finance & Process. Mr. Feiman is an internationally recognized seminar facilitator; working with firms such as Apple, ADNOC (United Arab Emirates), ARAMCO (Saudi Arabia), California Institute of International Business & Economics, Credit Suisse, Hilton Hotels International, Institute for Supply Management (ISM), Mattel, PEMEX (México), Promigas (Colombia) Reliance (India), TRW, University of Manchester (UK), & others. He is adjunct faculty at the University of California, Los Angeles (UCLA) Extension Department (since 1990) has taught at the University of Manchester (UK) & is the Visiting Professor at the Business School of the University of Huddersfield (UK). He has consulted with firms in many industries including, manufacturing, distribution, financial services, oil & gas, education, healthcare, consumer products, legal, & hospitality. His diverse knowledge-base & world-wide contacts is leveraged to assist his clients in gaining advantages not available through other resources. (Please see www.BuildItBackwards.com for case studies and testimonials). Mr. Feiman is a reviewer for the New York Journal of books (http://www.nyjournalofbooks.com/) . Build It Backwards Publishing (www.BuildItBackwards.com/Publishing) publishes business books with recognized expert authors targeting those who have decided to learn what they really need to know in the simplest straight forward way; without jargon. Mr. Feiman is the author of numerous articles and whitepapers, is a contributing author to several books as well as co-author of others. The latest book in the series, (THE Book on…Business from A to Z: the 260 Most Important Answers You Need to Know) was published this fall. He has been interviewed by television, radio & print resources. Mr. Feiman has over 18 years experience in all facets of both the traditional & nontraditional commercial finance industry. These include lending, marketing, leasing, management and problem loan workouts. dsfeiman@BuildItBackwards.com FENG © Build It Backwards 2012 www.BuildItBackwards.com 310.540.6717 17 All international rights reserved
  • 18. Contacting us: Daniel Feiman, MBA, CMC® Managing Director Build It Backwards(TM) Success by Choice; Not Chance(SM) Office: 310.540.6717 Cell: 818.522.2892 Consulting & Training in: Strategy * Finance * Process dsfeiman@BuildItBackwards.com www.BuildItBackwards.com http://goo.gl/j6F5b http://goo.gl/TxRuA dsfeiman@BuildItBackwards.com FENG © Build It Backwards 2012 www.BuildItBackwards.com 310.540.6717 18 All international rights reserved