Personal Information
Unternehmen/Arbeitsplatz
Cambridge, MA 02138 United States
Beruf
Alumnus Fellow
Branche
Technology / Software / Internet
Webseite
doc.searls.com
Info
I am an author and journalist best known for two books — The Cluetrain Manifesto (co-authored with Chris Locke, David Weinberger and Rick Levine) and The Intention Economy: When Customers Take Charge — as well as for my work as Senior Editor of Linux Journal, where I've been on the masthead since 1996.
Since 2006 I have run ProjectVRM at Harvard's Berkman Center for Internet and Society, where I was also a fellow from 2006 to 2010. In that capacity I have fostered pioneering development of VRM (Vendor Relationship Management) tools and services. Think of VRM as the customer-side counterpart of CRM (Customer Relationship Management), only broader than that. VRM provides individuals w...
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(27)Personal Information
Unternehmen/Arbeitsplatz
Cambridge, MA 02138 United States
Beruf
Alumnus Fellow
Branche
Technology / Software / Internet
Webseite
doc.searls.com
Info
I am an author and journalist best known for two books — The Cluetrain Manifesto (co-authored with Chris Locke, David Weinberger and Rick Levine) and The Intention Economy: When Customers Take Charge — as well as for my work as Senior Editor of Linux Journal, where I've been on the masthead since 1996.
Since 2006 I have run ProjectVRM at Harvard's Berkman Center for Internet and Society, where I was also a fellow from 2006 to 2010. In that capacity I have fostered pioneering development of VRM (Vendor Relationship Management) tools and services. Think of VRM as the customer-side counterpart of CRM (Customer Relationship Management), only broader than that. VRM provides individuals w...
Tags
vrm
crm
identity
berkmancenter
customer commons
intention economy
kynetx
berkman
intention byway
byway
internet
cluetrain
internet of me
mozilla
mozlando
ad blocking
tracking protection
advertising
iiw
adtech
business
marketing
selector
digital identity
i-cards
projectvrm
didw
didw2007
docsearls
searls
usercentricidentity
userdfiven
usercentric
bloomington
#zuora
#customercommons
#vrm
#subscriptionhell
subscriptions
intentron
intent
doc searls
cuco
superpowers
big data
berkman klein center
boycott
publishing
c2b
me2b
#iiw #mcluhan #identity #internet #tetrad
power
data
relevance
personal
empowerment
internet of things
pims
personal clouds
intentcasting
agency
firefox
vrm day
silicon valley
computer history museum
experience
ux
cex
vrm+crm
sxsw
intention
kynetx impact
harvard
Mehr anzeigen