Inside the Enterprise Case Studies of Customer Apps
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![Safe Harbor Statement ,[object Object],[object Object],[object Object],[object Object]](https://image.slidesharecdn.com/inside-the-enterprise-case-studies-of-customer-apps-19484/75/inside-the-enterprise-case-studies-of-customer-apps-2-2048.jpg?cb=1668515069)
![CHIP VANEK Director of Corporate & CRM Apps [email_address]](https://image.slidesharecdn.com/inside-the-enterprise-case-studies-of-customer-apps-19484/75/inside-the-enterprise-case-studies-of-customer-apps-3-2048.jpg?cb=1668515069)
![Magma Design Automation, Inc. ,[object Object],[object Object],[object Object],INDUSTRY: EDA Software EMPLOYEES: 680 GEOGRAPHY: Global PRODUCT(S) USED: SFA, Service & Support, 6 custom apps, 2 customized AppExchange apps # USERS: 600 Sales Service & Support Marketing Customer Delight Sales Service & Support Development Release Management Tech Campaigns Library Requests Finance Products Project Manager PR Manager Email Campaigns](https://image.slidesharecdn.com/inside-the-enterprise-case-studies-of-customer-apps-19484/75/inside-the-enterprise-case-studies-of-customer-apps-4-2048.jpg?cb=1668515069)
![Key Challenges ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]](https://image.slidesharecdn.com/inside-the-enterprise-case-studies-of-customer-apps-19484/75/inside-the-enterprise-case-studies-of-customer-apps-5-2048.jpg?cb=1668515069)
![Software Development Process Solution ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],DEPLOYMENT DETAILS](https://image.slidesharecdn.com/inside-the-enterprise-case-studies-of-customer-apps-19484/75/inside-the-enterprise-case-studies-of-customer-apps-6-2048.jpg?cb=1668515069)
![The Order Management Solution ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],DEPLOYMENT DETAILS](https://image.slidesharecdn.com/inside-the-enterprise-case-studies-of-customer-apps-19484/75/inside-the-enterprise-case-studies-of-customer-apps-7-2048.jpg?cb=1668515069)
![Results ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]](https://image.slidesharecdn.com/inside-the-enterprise-case-studies-of-customer-apps-19484/75/inside-the-enterprise-case-studies-of-customer-apps-8-2048.jpg?cb=1668515069)
![Software Development Process ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]](https://image.slidesharecdn.com/inside-the-enterprise-case-studies-of-customer-apps-19484/75/inside-the-enterprise-case-studies-of-customer-apps-9-2048.jpg?cb=1668515069)
![CaseWatcher – Notification rules ,[object Object],[object Object],[object Object]](https://image.slidesharecdn.com/inside-the-enterprise-case-studies-of-customer-apps-19484/75/inside-the-enterprise-case-studies-of-customer-apps-10-2048.jpg?cb=1668515069)
![PAM SHELTON PROJECT MANAGER [email_address]](https://image.slidesharecdn.com/inside-the-enterprise-case-studies-of-customer-apps-19484/75/inside-the-enterprise-case-studies-of-customer-apps-11-2048.jpg?cb=1668515069)
![Chevron Corporation ,[object Object],[object Object],[object Object],INDUSTRY: Energy EMPLOYEES: 53,000 GEOGRAPHY: Global PRODUCT(S) USED: Sales, Service & Support, Outlook edition, Custom-built applications # USERS: Approx. 250 Sales Service & Support Global Aviation Expense Tracker Quote Line Items Mass Update Related Oppty.](https://image.slidesharecdn.com/inside-the-enterprise-case-studies-of-customer-apps-19484/75/inside-the-enterprise-case-studies-of-customer-apps-12-2048.jpg?cb=1668515069)
![Key Challenges ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]](https://image.slidesharecdn.com/inside-the-enterprise-case-studies-of-customer-apps-19484/75/inside-the-enterprise-case-studies-of-customer-apps-13-2048.jpg?cb=1668515069)
![The Proposed Solution ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],DEPLOYMENT DETAILS](https://image.slidesharecdn.com/inside-the-enterprise-case-studies-of-customer-apps-19484/75/inside-the-enterprise-case-studies-of-customer-apps-14-2048.jpg?cb=1668515069)
![Solution Overview ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]](https://image.slidesharecdn.com/inside-the-enterprise-case-studies-of-customer-apps-19484/75/inside-the-enterprise-case-studies-of-customer-apps-15-2048.jpg?cb=1668515069)
![JOHN MERRILL Sales Systems Manager [email_address]](https://image.slidesharecdn.com/inside-the-enterprise-case-studies-of-customer-apps-19484/75/inside-the-enterprise-case-studies-of-customer-apps-16-2048.jpg?cb=1668515069)
![Company Introduction ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Sales Service & Support Product Management Event Management Add Comments Send Updates Sales Executive Account Intelligence](https://image.slidesharecdn.com/inside-the-enterprise-case-studies-of-customer-apps-19484/75/inside-the-enterprise-case-studies-of-customer-apps-17-2048.jpg?cb=1668515069)
![Key Challenges ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]](https://image.slidesharecdn.com/inside-the-enterprise-case-studies-of-customer-apps-19484/75/inside-the-enterprise-case-studies-of-customer-apps-19-2048.jpg?cb=1668515069)
![The Solution ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],DEPLOYMENT DETAILS IT Development Platform](https://image.slidesharecdn.com/inside-the-enterprise-case-studies-of-customer-apps-19484/75/inside-the-enterprise-case-studies-of-customer-apps-20-2048.jpg?cb=1668515069)
![Session Feedback Let us know how we’re doing! ,[object Object],[object Object],[object Object],[object Object],[object Object],Save time! Use your cell phone or mobile device to send Feedback via SMS/Text Messaging! Send a message to 26335 In the message body: Session 233, #### For example, “ Session 123, 5555 ” Session ID: 233 Session ID # Scores for 4 categories SMS Voting powered by:](https://image.slidesharecdn.com/inside-the-enterprise-case-studies-of-customer-apps-19484/75/inside-the-enterprise-case-studies-of-customer-apps-27-2048.jpg?cb=1668515069)
Inside the Enterprise Case Studies of Customer Apps
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Inside the Enterprise Case Studies of Customer Apps
- 1. Inside the Enterprise: Case Studies of Customer Apps Clara Shih, salesforce.com (Moderator) Chip Vanek, Magma Design Automation Pam Shelton, Chevron Aviation John Merrill, Optimum Lightpath Track: New AppExchange Developer
- 3. CHIP VANEK Director of Corporate & CRM Apps [email_address]
- 11. PAM SHELTON PROJECT MANAGER [email_address]
- 16. JOHN MERRILL Sales Systems Manager [email_address]
- 18. 3. New Build-out. Unlit and outside our foot print. Substantial survey and capital required 1. Lit Building . Location is already part of our fiber network and generating revenue. $ $ 2. Target Building. Location is unlit, but within our network footprint. Minimal survey and capital required. How the Fiber Business Works: 3 Types of Buildings REVENUE MINIMAL COST SUBSTANTIAL COST $ $ $
- 21. LEADS (Tenants) Status? Account Billing Revenue $$$ Building Penetration Revenue Pending Construction Installed Revenue Equipment Costs “ Qualified” Prospects? Potential $$$? Products? Processes Mapping Survey Electronics Survey Construction Survey Opportunity
- 22. Results: 40% Improvement in Survey Turnaround Time
- 23. Results: Ability to Accurately Quantify Building Revenue, both Pending and Real-Time Opportunities In Buildings Pending Construction Completion By State/Revenue/# of Deals Real-Time Building Revenue
- 24. Results: Automatically Initiate Campaigns for Tenants in Lit Buildings (the low-hanging fruit) Use of workflow, lead routing and reporting Lit Building Leads Status Dashboard
- 25. Results: Easily Model Business Cases for Build ROI Survey Process Stats 1) 2) 3) Building Funnel Build Costs
- 26. CHIP VANEK DIRECTOR OF CORPORATE & CRM APPLICATIONS PAM SHELTON SPEAKER TITLE HERE JOHN MERRILL SALES SYSTEM MANAGER Q&A Session