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Oj błąd! Słabnie mi prąd
Wojtek Aleksander
UX Tipi, Maj 2018
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Komunikowanie błędów poprzez UI
x x
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WOJTEK ALEKSANDER, UX TIPI, MAJ 2018
Najepszy komunikat
o błędzie ever?
x x
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WOJTEK ALEKSANDER, UX TIPI, MAJ 2018
Taki, którego nie trzeba
napisać!
x x
(
WOJTEK ALEKSANDER, UX TIPI, MAJ 2018
x x
(
WOJTEK ALEKSANDER, UX TIPI, MAJ 2018
x x
(
WOJTEK ALEKSANDER, UX TIPI, MAJ 2018
x x
(
WOJTEK ALEKSANDER, UX TIPI, MAJ 2018
x x
(
WOJTEK ALEKSANDER, UX TIPI, MAJ 2018
x x
(
WOJTEK ALEKSANDER, UX TIPI, MAJ 2018
x x
(
WOJTEK ALEKSANDER, UX TIPI, MAJ 2018
x x
(
WOJTEK ALEKSANDER, UX TIPI, MAJ 2018
bierz to
na klatę
x x
(
WOJTEK ALEKSANDER, UX TIPI, MAJ 2018
x x
(
WOJTEK ALEKSANDER, UX TIPI, MAJ 2018
x x
(
WOJTEK ALEKSANDER, UX TIPI, MAJ 2018
3rzeczy
przed
x x
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WOJTEK ALEKSANDER, UX TIPI, MAJ 2018
okoliczności
wzmagające stres
niskie kompetencje
komputerowe
głos i ton
x x
(
WOJTEK ALEKSANDER, UX TIPI, MAJ 2018
kompetencje komputerowe: trudność zadań
źródło danych: Nielsen Norman Group za OECD
x x
(
WOJTEK ALEKSANDER, UX TIPI, MAJ 2018
nie drażnij lwa
x x
(
WOJTEK ALEKSANDER, UX TIPI, MAJ 2018
magiczne
składniki3
x x
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WOJTEK ALEKSANDER, UX TIPI, MAJ 2018
CO się wydarzyło?
JAK wybrnąć?
DLACZEGO tak się stało?
x x
(
WOJTEK ALEKSANDER, UX TIPI, MAJ 2018
czyli jak?
x x
(
WOJTEK ALEKSANDER, UX TIPI, MAJ 2018
x x
(
WOJTEK ALEKSANDER, UX TIPI, MAJ 2018
x x
(
WOJTEK ALEKSANDER, UX TIPI, MAJ 2018
x x
(
WOJTEK ALEKSANDER, UX TIPI, MAJ 2018
x x
(
WOJTEK ALEKSANDER, UX TIPI, MAJ 2018
x x
(
WOJTEK ALEKSANDER, UX TIPI, MAJ 2018
x x
(
WOJTEK ALEKSANDER, UX TIPI, MAJ 2018
x x
(
WOJTEK ALEKSANDER, UX TIPI, MAJ 2018
x x
(
WOJTEK ALEKSANDER, UX TIPI, MAJ 2018
x x
(
WOJTEK ALEKSANDER, UX TIPI, MAJ 2018
x x
(
WOJTEK ALEKSANDER, UX TIPI, MAJ 2018
zrozumiały
pomocny
zwięzłyniekoniecznie
dobry komunikat o błędzie jest…
x x
(
WOJTEK ALEKSANDER, UX TIPI, MAJ 2018
jasność
spokój
powaga
uprzejmość
w odpowiednim stopniu
…i ma takie cechy
dzięki!
@inherentq
uContentowani
/in/waleksander

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Oj, błąd! Słabnie mi prąd. Komunikowanie błędów poprzez UI