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DONALD KOVACS
Cell Phone: 914-649-3645
Email: dpkovacs@optonline.net
Business Analysis – Business Process Management – Quality Assurance – Project Management
I am a Project Manager and a Business Analysts who aligns Business and IT to the same goals by team
building, empowering participants, communicating and providing management with timely information to
make wise decisions, fixing otherwise intractable IT and business problems and optimizing onshore and
offshore teams’ productivity. Senior Business/IT professional with a unique blend of business and
technology experiences, effective at liaising between Business and IT as well as communicating to all
levels of an organization. Highly effective in:
• Product Management
• Workflow Design
• Quality Assurance
• Risk Analysis
• Project Governance
• Data Mapping/Governance
• Project Management Office
• INFOSEC Projects
• Program Management
• Data Warehouse and Big Data
• Metrics Reporting (KPIs)
• Business Process Improvement
• Change Management
• Systems and Security Analysis
• Tools and Reports
• Test Plans, Cases and Testing
• Business Requirements
• Functional Requirements
• Budget Management
• Critical Thinking
• Internal IT Audit
• Presentation Skills
• Communication Skills
• Training
HIGHLIGHTED CAREER
ACHIEVEMENTS
• Previous member of USAF with extensive communications, security and intelligence experience.
• Managed Safe Harbor, installation and process development to integrate CyberArk, Qualys, SNARE
and QRadar Security products (Time Warner). Analyzed and Managed Pentest Remediation.
• Established Governance, Risk and Compliance central reporting platform (Citizens Bank)
• Organized and Managed Key internal Cost Basis and Tax projects (Pershing)
• Evaluated the Security Exposures of Investment Trading Platforms, on/off-boarding procedures,
access and system /application software (over 2000 servers), identified Risks and recommended
corrective actions and created resolution schedule and policies (Biogen and Wells Fargo). Executed
Penetration testing, and implementation of Monitoring Systems (Mandiant/FireEye).
• Managed Product deliverables from inception through customer delivery, utilizing effective Project
Management Standards, management of Time, Resources and Budget (Adeptra)
• Created and merged data warehouses and developed dashboard to provide intelligence and support
for the CFO and CIO by creating data analysis query tools to track project objectives, successes,
budget that find trends in potential obstructions to the completion of a project (Wells Fargo).
• Trained and mentored Business and IT professionals in Business Analysis (Elicitation, Business
Process Modeling, Use Case, Data Modeling, Dreamweaver, Business & Functional Requirements)
and Best Practices (BNY Mellon)
• Supported global Front, Middle and Back Office in Client Diligence and Analytics group by
implementing a new workflow application, and instituted a range of controls and metrics to ensure
bank is compliant with Sox, Anti Money Laundering and FINRA protocols and Reporting. Working
closely with Client On-boarding (KYC) and Compliance teams to develop exception reports identifying
clients (Barclays).
• Promoted to Director of Systems Integration, from Project Management position due to my success in
re-organizing and improving performance, retiring non-profitable applications and consolidating
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multiple (earning) applications to a common platform, with a consolidated data and news feed.
(DJ/Telerate)
• Managed Compliance, SOX , Safe Harbor, Security and Internal Audit Reviews
• I am a member of INFRAGARD.COM. This is a group of Security professionals who provide pro-bono
assistance to the Federal Bureau of Investigation
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EMPLOYMENT SUMMARY
Mondo
Knowledgent Inc
2015 - 2016
2014 - 2015
Pershing Inc 2013 - 2014
Wells Fargo Inc 2012 - 2013
Adeptra Inc 2011 - 2012
Simplicato Inc 2010 - 2011
JPM Chase 2008 - 2010
Dow Jones Inc 2006 - 2008
Barclays 2005 - 2006
Simplicato 2004 - 2005
Morgan Stanley Dean Witter 2004 - 2004
GTech 2003 - 2004
Bremen AI 2003 - 2003
Ford Motor Corp 2002 - 2002
BNY/Mellon 2001 - 2002
TPlusOne Alliance 2001 - 2001
Morgan Stanley Dean Witter 2000 - 2001
EQUISERVE 1999 - 2000
Dow Jones / Telerate 1993 -1999
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PROFESSIONAL EXPERIENCE
PROFESSIONAL EXPERIENCE:
Project Manager
Mondo Inc
New York April 2015 – June 2016
• Partnered and collaborated across the business, CISO, Compliance , IT infrastructure and Appl Dev to
establish and follow up on Pentest and Security exposures through mitigation sessions and plans at a major
media firm..
• Outlined business cases for projects resulting from the risk assessments.
• Consolidated data needed for department metrics tracking and status reporting using SNARE, NetFlow and
SysLog implementations.
• Participated in security and compliance improvement projects (Qualys, QRadar and CyberArk and Service
Now) to ensure the consistent development and implementation of interdepartmental and cross-functional team
projects.
• Built partnerships with stakeholders and works to ensure project deliverables are achieved.
• Applied risk-focused planning for team initiatives, investigations and continuous improvement plans.
• Applied project and change management principles to projects.
• Developed training designed to increase awareness and knowledge of compliance policies and utilize tools.
• Ensures materials support compliance projects and reflect the culture of compliance, including an
understanding of new and existing compliance issues and related policies and procedures.
• Monitored and reviewed industry, regulatory (SOX, Safe Harbor, NIST and ISO 127001) and legislative
changes and follows up with appropriate areas to ensure agreed changes are implemented into company
processes.
• Analyze data, uses root cause problem solving tools and assists in developing insights.
• Reviewed and evaluate current policies, procedures and documentation for compliance with government laws
and regulations.
• Managed Internal Audits, SOX, SafeHarbor and Secure Password Reset Projects
Project Manager
Knowledgent Group
N.J September 2014 – March 2015
Project Manager for an eGRC Data Warehouse (Enterprise Governance Risk Compliance), Enterprise
Security Assessment and a Merger/Acquisition project, my responsibilities included planning, organizing
project tasks, mediation, facilitating and reporting status. The project manager position and its
responsibilities delivered the assigned project on schedule and within a budget from initiation through
implementation. These tasks included:
• Publication of the goals and objectives of the data warehouse project and how these tie into the
overall organization goals and objectives
• Definition of the project methodology for the data warehouse since none already existed.
• Developing the set of planning documents for each data warehouse implementation phase.
These plans included:
* Project Charter
*Project Plan
*Communications Plan
*Data Quality Plan
*Issue Management Plan
*Change Management Plan
• Created and maintained the above planning documents to reflect changes in resources, schedule
and budget for each phase
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• Monitored adherence to dynamic CIO and CISO, business policies and procedures and ISO
12001 organization standards
• Prepared, maintain and communicate above planning documents and status to the DW team and
management
• Communicated the project status, issues and concerns to project stakeholders according to
communications plan
• Created Escalation procedures, and Escalated critical issues and recommended solutions to
senior management in a methodical and timely manner
• Managed user / stake holder expectations throughout the project life cycle
• Negotiate for internal and external resources needed to meet project needs
• Organized status meetings and work sessions
• Obtained and allocated resources
• Coordinated the team activities
• Estimated the cost and benefits
• Acted as a quality reviewer of the deliverables
• Produced and ensured the production of project deliverables
• Measured and organized sessions surrounding the costs and benefits
• Made improvement recommendations
• Created formal infrastructure and processes where current ones failed.
Project Manager
Pershing
Jersey City, NJ May 2014 – Aug 2014
Responsible for assembling the project team and assigning individual responsibilities, oversees medium
to large Client system on-boarding, integration and custom development and Cost basis and Tax
compliance projects from inception to implementation. The PM develops detailed project plans and
monitors project results for significant deviations.
• The PM manages vendor and client relations to ensure that project expectations are developed
and met, ensuring adherence to current project management standard processes and ensures
compliance to quality assurance policies.
• Manage Stakeholder relationships by ensuring stakeholder expectations are understood and
managed accordingly, through stakeholder communications & participation.
• Assisted in Developing PMO processes and artifacts
• Promote effective individual and team performance, while acting as a primary point of contact to
handle project issues as well as manage changes to project scope with a strong customer focus.
• Manage the development and execution of a project by adhering to a defined project
management methodology. Ensure the work of the project, including requirements and
deliverables, are clearly defined.
• Control the project, in part, by leveraging formal change management and identifying and
mitigating risk. Confirm project success criteria and managing accordingly.
• Monitor, evaluate, and control project performance by resolving and/or escalating issues in a
timely fashion, utilizing plans and schedule project tasks based to control resource availability and
other dependencies.
• Oversee or modify a schedule of tasks with minimal supervision, by conducting routine project
status calls and reporting of project status.
• Provide leadership to the group by seeking and participating in personal and team development
opportunities including improving personal, technical and consulting skills, plus suggesting areas
for improvement in internal processes along with possible solutions; fostering & supporting
constructive change.
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Project Manager
Wells Fargo Securities
New York, NY September 2013 – January 2014
Project Manager with the Platform Relationship Group - managing Risk Remediation activities and duties
within large Risk Remediation program initiative.
• Aligned with Business Teams to map business processes and trade processing, and underlying
platforms, communications and software.
• Provided Service delivery across technology components, middleware, software configuration,
trade systems (front office and back office), batch processing, etc.
• Analyzed and aligned projects with internal PMO and Corporate processes & procedures that
result in accurate communication, documentation artifacts, business process mapping and
reporting for Management and Audit teams.
• Engaged multiple stakeholders, application managers and infrastructure teams across a
“matrixed” organization.
• Manage project plan work packages (by application family) to ensure on-time delivery of
milestones and report progress, resolve issues, execute change requests or escalate risks to the
PMO as necessary.
• Work closely with application teams to proactively modify and adjust project plans with ample
time to communicate to PMO any risks to schedule or milestones.
• Acted as a “hands-on” execution based project manager, with communication and relationship
management skills interfacing with technology partners, management and PMO.
• Managed multiple project plans and providing consistent and sufficient documentation aligned
with corporate standards.
• Provided documentation that supported project plans, including required artifacts and activity
management for traceability.
• Identified process business and security risks and recommended new process efficiencies
• Developed repeatable PMO processes, metrics, status and documentation
• Re-engineered to improve repetitive activities for on-going applications as well as those that are
added to program scope.
Business Analyst/Project Manager
Adeptra Inc.
Norwalk, Ct September 2012 – May 2013
Provider of Credit Card Fraud Management services and software. As a member of the client-facing
team, interfaced with Client, Sales and Client Development Manager to manage Product strategic and
tactical plans and deliverables, expectations and schedules using Agile methodology
• Built comprehensive understanding of client stakeholders, processes and how Fraud Notification
and marketing software/services on a mobility platform would benefit their business and meet PCI
compliance.
• Managed and documented Projects (MS Project and MYSQL), Defects and Issues Resolution
meetings.
• Interfaced with client project management, application, database, network, compliance, fraud and
AML and business process integration and mapping and recovery and business teams during
requirements, testing and troubleshooting efforts.
• Developed internal project and test plans (and test cases), business continuity planning and
coordinated internal development, engineering, network and support teams.
• Insured JIRA and Salesforce details are current and compliant
• Developed PMO processes, metrics reporting, status and program documentation.
Business Analyst/Project Manager/ Product Manager - Consultant
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Simplicato Inc
NY, NY April 2011 – August 2012
• Developed eMail Services and Product goals, business strategies , process engineering and
processing, change control, plans and client Benefits summaries
• Developed Product Technical, Marketing, Operations Requirements, SLA’s and Project plans for
new application.
• Developed and negotiated requirements with third party development teams.
• Developed Product business process mapping, integration, mobility support and metrics for
internal and client reporting.
• Defined and managed daily AGILE project tasking and status of product design, compliance,
infrastructure, development and test team validation efforts and business continuity planning.
• Provided daily status, issues and risks to C-Level participants and stakeholders.
• Identified product support infrastructure and systems manageability to service client requirements
• Organized development, testing, product support framework and training materials.
Project Manager /Business Analyst - Consultant
JPM Chase
NY, NY December 2010 – March 2011
• As a Project Manager and Business Analyst established and supported the development and
management of AGILE projects, Custody application's (MetaStorm Pega), business process
engineering and mapping, database integration and business cases.
• Created Agile and Training Artifacts, which included Burn-down Charts, and C-level status
documentation.
• Developed project plans, compliance and business and IT change control and business process
and continuity reviews and execution approach as well as the purpose, clear roles, tasks,
milestones, budgets and measures of success.
• Utilized a rigorous process of defining client requirements, project specifications and
infrastructure and fraud and compliance (SOX and Security) and AML requirements.
• Analyzed and discussed the potential risks/benefits involved in using the specified technology
solution to address the business requirement.
• Insured that infrastructure was established and supported for development, Testing, data
governance and production support.
• Responsible for Compliance Review of Java based applications before launch
• Managed the project estimating activity, and worked with Development Management to select
core team and implemented resource strategy for specific organization and to implement sourcing
schedule to ensure workforce coverage.
• Monitored and insured optimized utilization of skill sets through specific development and mobility
programs, and communicated the approach; presented theses plans and gained sign-off from the
business, KYC and IT leadership.
• Reviewed and managed integration efforts with other departmental mainframe and network
infrastructure.
• Managed Conduct project/phase kick-off meetings to communicate individual roles and project
expectations and ensure that all project team members have the tools and training required to
perform effectively.
• Monitor projects on an ongoing basis, evaluating progress and quality, managing issue resolution
process and taking corrective action as necessary.
• Acted as interim application Compliance reviewer, to insure that application functionality operated
with JPMC compliance guidelines.
Sales Engineer
Dow Jones, Inc.
NY, NY April 2008 to November 2010
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• Served as the primary client-facing product and technology expert for Dow Jones Algorithmic,
Mobile Apps, Widgets and Text News services and mobility products throughout the sales cycle
and supported post-sale client relationships and product usage.
• Partnered with customers, DJ Product, Development and Operations to identify solutions ALGO
and News platform that would assist them in meeting their corporate and end user goals.
• Developed strategies, plans and solutions for integrating the Algorithmic and News product
offering into system and business and systems processes and insuring compliance and business
process and continuity planning issues were addressed.
• Grew relationships (updating Salesforce) with key technology and business decision makers and
sponsors to gain and develop a deep understanding of customer needs and requirements.
• Communicated Algorithmic and News features, benefits and in-depth technology capabilities;
new product enhancements to prospects and clients.
• Tracked and assisted in resolution of ongoing issues, discussions and client interactions
• Proposed technical and business solutions to prospective Equity, Forex and Fixed Income clients.
• Presented technical and business use cases of proposed solutions to prospective clients.
• Worked with a cross-matrix customer business and technical team with DJ sales, product
management, and technology to share feedback on market requirements and customer needs,
competition, and technical trends.
• Developed expertise in trading platforms and news systems.
• Maintained expertise with array of Dow Jones products and custom services to identify cross-
selling opportunities and coordinate client interactions.
• Assisted in the mentoring of DJ staff and sales to meet changes in business and technology
demands, and establishment of product and client Quality Assurance program.
• Developed PMO standards, processes and documentation
Blue Mountain Systems, Inc. July 1999 – March 2008
Blue Mountain Systems, Inc. is a Professional Services company focused on Business Analysis,
Project/Product Management, Business process Re-engineering and Systems Integration.
Projects Included:
Business Analyst/Project Manager - Consultant
Barclay’s Capital
Whippany, NJ Project Dates July 2006 – March 2008
• Developed and Managed Project Plan for four projects that included the integration of Cash
Management and Financial Operations for a new Loan Servicing organization, for a Whole Loans
acquisition and the mapping and reengineering of business and systems transactions,
applications and reporting and anti-Fraud/AML/OFAC projects for the Business Banking
organization, and the development of Commercial Banking workflow, SWIFT and Java based
CRM applications.
• Developed business strategies, data governance and stewardship, workflows for the migration of
business transactions in support of MBS, KYC and Whole Loan processing.
• Developed internal metrics collection and analysis tools and procedures.
• Assisted in defining interface requirements with mainframe SAP (Oracle) application and data
warehouse as well as securities inventory and pricing interface.
• Managed reporting of daily activities and status’ Cash Management, Operations and Investor
Reporting teams
• Developed and internal negotiated requirements with clients during organizational and procedural
reengineering and integration.
• Interfaced with Development to transfer business requirements to Web based Applications
support.
• Mapped Business processes, Compliance (SOX) and Business Continuity plans.
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• Developed internal and client Reports and databases.
• Developed and Managed Plans, Test Cases and Testing.
• Investigated and resolved AML/OFAC issues through BPR, SLA’s and application development
Business Analyst/Project Manager - Consultant
Simplicato, Inc
Brooklyn, NY Project Dates May 2005 – July 2006
• Developed Marketing, Business Strategies and Project plans for new venture.
• Developed client TCO/ROI goals and benefits structure.
• Developed client CRM metrics collection and reporting.
• Created PMO standards and processes, including the management of daily activities and
statuses of product and web site design, complete Software Development Lifecycle and test team
efforts.
• Developed and negotiated requirements, compliance and business process mapping and
continuity planning with clients during Sales and post-Sales phases.
• Developed infrastructure for Production Operations support.
• Organized production Operations support program.
• Established client (internal and external) User, Security, Business Continuity and Performance
testing program.
Morgan Stanley Dean Witter
Business Analyst/Project Manager - Consultant
New York, NY Project Dates: Sept 2004 – Apr 2005
• Created and led Investment Banking PMO and supporting web site development (including PMO
processes, data governance and systems navigation, content and metrics -Web Trends),
improving PM documentation automation and use of DB based forms (Sybase and DB2)
• Collected, analyzed, negotiated and managed internal user requests and implementation (using
MS Project and Salesforce).
• Managed complete Software Development Lifecycle daily activities and status of multiple
database conversions and implementations, market data, operations, SWIFT, organizational for
middle and back-office operations.
• Developed master operations and infrastructure project plan, metrics, meeting structure, business
process and information flow and reporting for 23 large-scale IT infrastructure Java projects
supporting Equities, Fixed Income, FOREX and Funds trading and position systems.
• Developed Enterprise Application Portfolio System and Governance (SOX) procedures.
• Developed on-boarding requirements, education plan, report card, communications and training
program/product risk management for new department staff.
• Developed CRM/organizational and project metrics collection and reporting/balanced scorecard
for infrastructure IT group.
• Organized QA product offering structure for internal re-use.
• Reorganized database operations and management groups, their responsibilities, meetings and
information flow.
• Coordinated 23 cross-organizational internal database (SYBASE, DB2, ADABAS) and SOA
infrastructure (Web Services, INFOMATICA, Rochade) infrastructure and Sarbannes-Oxley
compliance projects.
• Coordinated web site development requirements with off-shore web development and test
organizations.
• Developed Departmental TCO/ROI goals and management, including performance reports.
• Established Communications Plan and Senior Level Presentations.
• Coordinated client (internal and external) User, Security, Business Continuity, Fraud, Compliance
and Performance testing program.
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GTECH Inc.
Business Analyst/Project Manager - Consultant
East Greenwich, RI. Project Dates: June 2004 – Aug 2004
• PMO and Finance (using RUP) Business Process mapping (including business recovery) and
application Re-engineering effort (including Use Cases, ERD’s, DFD’s, data governance and
business process automation tool selection).
• Developed As-Is processes Requirements and Interview Package to improve CFO financial
forecasting and GL detail.
• Development of SOA program (web based) internal site and workflow (Dreamweaver, Visio,
Photoshop, Documentum, IBM WBI).
• Defined Project Financial Reporting Metrics, IT Governance and Infrastructure with Finance and
Quality Assurance
• Requirements and Specifications Documents, Project Plan and Strategy Document to align
Business, Finance (SAP), QA and IT goals.
• Coordinated with off-shore application development and test organizations, and business
continuity planning.
BremenAI Inc.
Business Analyst/Project Manager - Consultant
Westport, Conn. Project Dates: May 2003 –June 2004
• Business Strategy, Development and Plan for a new web-based Portal.
• Developed and managed daily client and internal requirements, change control and
implementation activities and status’ web site prototype and specifications (Use Cases, Visio,
Photoshop, Dreamweaver).
• Development of web site pages (using HTML, Photoshop, Javascript, Flash, CASEWISE).
• Mapped process workflows and established web site metrics monitoring capabilities.
• Requirements and Specifications Documents, Project Plan and Test Cases for SOA project.
• Aligned Business, Quality and IT efforts.
• Established Communications Plan and Senior Level Reports and Presentations.
THE INFOLOGY GROUP
Business Analyst/Project Manager - Consultant
Wyckoff, NJ Project Dates: Feb 2003 – May 2003
FORD MOTOR CORPORATION (Financial IT)
• Created client PMO and Enterprise Application Portfolio System and Governance.
• Managed daily client facing, complete Software Development Lifecycle, QA, Operations and
Customer relations activities and statuses, as well as anti-Fraud, KYC and AML activities for the
development and implementation of multiple Java, Web and project (23 mainframe and server)
tracks of financial and customer service applications.
• Aligned Business Goals and IT (using Salesforce, MS Project and Dashboards) as directed by
the CIO and CFO.
• Established IT governance and development methodology (Zachman) and flow of business
processes, format and meta-data database.
• Developed PMO Web Site through simulations, and final linking of development and governance
processes and artifacts (both newly developed and established) to business and development
transaction types.
• Established Enterprise-wide Communications Plan and Senior Level Reports, Status and
Presentations.
• Inducted, trained and assisted new project managers for new core application development effort.
• Established Corporate Scorecard and IT metrics Oracle database and review process.
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• Managed several infrastructure, customer quality, data warehouse, financial applications
(including portfolio management).
• Coordinated client (internal and external) User, Security, Business Continuity and Performance
testing program.
THE ALLEGIANCE GROUP
Business Analyst/Project Manager - Consultant
New York, New York Project Dates: Feb 2002 – Dec 2002
The Bank of New York (Custody and Clearing – Portfolio Services)
• Worked for PMO as Business Analyst and Project Manager for new Java based SOA project and
data warehouse strategy and integration that included Portfolio Services, anti-Fraud, KYC, AML,
Data Governance, Corporate Actions systems, for the Bank’s Trading, Custody and Clearing
Operations, and Assets Under Management lines of business (Equities, Funds and Fixed Income
instruments).
• Developed and analyzed client requirements for new mainframe integrated web based (J2EE),
Oracle, Sybase and DB2 (MQ) Corporate Actions and Portfolio reporting systems requirements
and functional specifications.
• Managed client and Software Development Lifecycle requirements discussions. Mapping of
business processes and documentation efforts for portfolio analysis and performance, corporate
actions business process flows, transaction tracking, accounting, compliance and reports,
through business rules mapping, screen mock-ups and navigation simulation, market and news
data, Crystal Reports and use cases (RUP methodology).
• Established Enterprise-wide Project Portfolio and Communications Plans as well as Senior Level
Reports, Status and Presentations for stakeholders and users.
• Coordinated efforts between Product and Marketing; Users; Customer Relations; Financial
Reporting (General Ledger), MQSeries, Crystal Reports, Sybase, Web, SWIFT, FIX and DB2
Development teams and Testing areas.
• Developed training artifacts and procedures.
• Created Requirements Management process utilizing UC’s, DOORS, MS Project, Dreamweaver,
Salesforce and Rational Suite products to map business processes and recovery.
• Prototyped Screens and Financial Reports for new data warehouse.
• Utilized RUP methodology and products.
• Established client (internal and external) User, Security, Business Continuity and Performance
testing program.
• Coordinated with off-shore database development organizations.
TPlusOne Alliance, Inc.
Business Analyst/Project Manager - Consultant
Cortlandt Manor, NY Project Dates: Feb 2001 - Jan 2002
• Business Development Consultant. Assisted a small pre-IPO organization (TplusOne Alliance, Inc.) in
structuring their T+1 and Straight-Through-Processing procedures, marketing, sales pitches and
demos in the New York financial sector.
• Created several client proposals for T+1 operations processing, management, security and
applications development.
• Established the strategy, change control, product requirements and the QA environment and Test
Cases.
CONVERSION SERVICES, INC.
Business Analyst/Project Manager - Consultant
East Hanover, NJ Project Dates: July 2000 - Feb 2001
Morgan Stanley Dean Witter (Treasury)
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• Lead consultant/analyst during multiple business process reengineering (including business strategy,
change control, continuity planning) and software development efforts (both internal and client facing)
at MSDW Treasury (including Trading, News and Market Data, and SWFT systems).
• Provided up to date project plans, presentations, status, communications and budget impact details to
all levels of “line” and senior client relations (using RUP), mainframe GL, compliance, AML, data
governance and reporting systems management.
• Developed departmental Project Portfolio, Governance and Communications Plans as well as Senior
Level Reports, Status and Presentations.
• Created “business process reengineering” methodology (which included “wire-framing”, DFD’s and
simulations), and process flows for client using MS WORD, HTML, VISIO, HOLOSOFX and
CASEWISE.
• Executed the analysis of transactions (current, future state and gap analysis) of cash management,
expense, budget and financial reporting activities.
• Instructed department managers how to analyze, simulate, implement and test new processes.
• Advised Treasury PMO of technical issues surrounding projects.
• Managed several J2EE based application projects.
• Developed client (internal and external) User, Security, Business Continuity and Performance testing
program.
Morgan Stanley Dean Witter (Assets Under Management)
• Project Manager and Business Analyst.
• Assisted in implementing Organizational Change Management and AUM Forecasting (Equities,
Funds and Fixed Income instruments), Performance, News and Market Data and Reporting (client
and internal) and SAP programs (requirements, project management, software development and
implementation).
• Lead Consultant during the re-engineering of business processes. and migration of all “Assets Under
Management” (5 division) Financial (position, performance and GL) Reporting (DB2, Sybase, Oracle
based) activities of five divisions, for budget, expense and key drivers reporting using Holosofx ,
Crystal Reports and Hyperion ESSBASE.
• Provided technical assistance is establishing intermediate data warehouse and reducing “rogue”
applications and reports.
• Developed client (internal and external) User, Security, Business Continuity and Performance testing
program.
THE MAXIM GROUP, INC.
Business Analyst/Project Manager - Consultant
New York, NY Project Dates: July 1999 - July 2000
EQUISERVE (Division of Bank One)
• Project Manager and Business Analyst.
• Established and directed Y2K Client Server and Mainframe (CICS) Test (using Rational Suite -
development, change control, testing, tracking and renovation methodology at EQUISERVE, a
division of Bank One (Stock Options Transfer Agent).
• Developed Enterprise Project Portfolio, anti-Fraud, Governance and Communications Plans as well
as Senior Level Reports, Status and Presentations.
• Hired, trained organized, and managed 23 professional project management, business analysts,
development and test consultants, in the U.S. and India.
• Communicated (presentations) project status and budget during executive briefings.
• Coordinated activities of participating vendors and internal personnel, during post Y2K re-engineering
and conversion of several Legacy server based applications, database systems, documentation (Use
Cases, Test Cases, DFD’s) and business and data governance procedures.
• Established customer relationship department, help desk, requirements processing quality assurance
testing and change control procedures.
• Provided analyst assistance during security and business continuity reviews.
• Restructured and managed the stock options transfer (internal) department responsible for client
technical interfaces and securities transaction processing.
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• Evaluated, installed and managed products using Rational Suite to coordinate Requirements
(RequisitePro), Specifications, Development, Change Control and Testing.
• Coordinated with off-shore application, news and market data and database development
organizations.
• Established client (internal and external) User, Security, Business Continuity, Performance testing
and Financial Reporting programs.
Agency.com
• Functioned as a technical and project management consultant between web, J2EE and integration
developers, and external client’s legacy systems (CICS, DB2, IDMS, MQSeries) personnel and
collaborating vendors at AGENCY.Com (website and e-Commerce developer).
• Developed Use Cases, “wire framing”, and simulations with client sponsors.
• Created client “white papers” to assist the client (business departments) in addressing and
developing internal support for their new eCommerce site, and group development version control.
• Recommended testing and version control methodology utilizing Rational Suite, with Agency.Com
clients and internal development and test organizations.
• Coordinated client (internal and external) User (UAT) testing
• Developed Requirements and project Plans for client Private Wealth project.
DOW JONES/TELERATE, INC.
Jersey City, NJ October 1993 - June
1999
Director Systems Integration
Manager and creator of a newly formed systems integration team.
• Established Corporate Systems Integration Department, assembled “tiger team” and dedicated labs
to provide J2EE technical project management and infrastructure development, business process
flows, quality assurance, security and systems management (using RUP methodology)
• Established Y2K Client Server Renovation Methodology and Factory.
• Established a “tiger team” of 12 technical, security, quality assurance and business analysts to
integrate and test the Telerate (news and market data) Feeds, Workstation, Risk Management, Fixed-
Income Trading products (Sybase, MS SQL)and legacy (CICS, DB2) systems.
• Created Quality Assurance and Testing labs and Test Group using Rational, Mercury and Silk testing
Tools.
• Restructured and Rescued several critical and over-due projects.
• Reduced workstation deployment process by 50%.
• Established automated application’s functional validation, version control and performance testing.
• Developed network and systems management tools using HP Openview.
• Developed Requirements and Business Recovery Analysis and Documentation Standards (including
“wire-framing”, Use Cases and Simulations).
• Interfaced between high profile clients, Marketing and Sales, Customer Relations, Financial
Reporting, Development, Operations and QA.
Sr. Project Manager
Project Manager for several real time and historical financial analytic database and News projects for
international banking and securities clients.
• Established PMO.
• Performed as development liaison for Global Process Improvement of the Corporate Product
Development process. This encompassed Corporate and Regional (international locations) technical
development, Corporate Quality Assurance, Global Operations and Data Integrity, and Regional
Marketing and Sales organization.
• Managed program time, cost, quality, human resource and inter-departmental communications,
procurement and project risk management for both client facing and internal programs.
• Key member of team in the development of corporate project management policies, standards and
procedures.
• Developed Enterprise-wide Project and Communications Plans as well as Senior Level Reports,
Status and Presentations.
• Defined Requirements and Managed multiple international Equities and Fixed Income Trading
Systems and News Wires projects
13
Education
B.A. Degree, Psychology/Education, Inter American University of Puerto Rico, Ramey Campus, Puerto
Rico.
USAF Training – Systems Planning/Implementation and Testing, Communications, Program
Management, Radar and Leadership
Industry Knowledge
• Anti-Money Laundering (AML)
• Know Your Customer (KYC)
• Investment Banking
• Education
• Compliance and Regulatory (Dodd-
Frank, SOX)
• Management Consulting
• Government and DOD
Technical Skills
• MS Office Suite expert • Data Warehouse
(Excel, MS Word, PowerPoint) • HP Quality Center
• DBMS: MYSQL, MS ACCES • Dreamweaver
• MS Project & Visio • JIRA
• SharePoint
14

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Resume-Don_Kovacs-July2016

  • 1. DONALD KOVACS Cell Phone: 914-649-3645 Email: dpkovacs@optonline.net Business Analysis – Business Process Management – Quality Assurance – Project Management I am a Project Manager and a Business Analysts who aligns Business and IT to the same goals by team building, empowering participants, communicating and providing management with timely information to make wise decisions, fixing otherwise intractable IT and business problems and optimizing onshore and offshore teams’ productivity. Senior Business/IT professional with a unique blend of business and technology experiences, effective at liaising between Business and IT as well as communicating to all levels of an organization. Highly effective in: • Product Management • Workflow Design • Quality Assurance • Risk Analysis • Project Governance • Data Mapping/Governance • Project Management Office • INFOSEC Projects • Program Management • Data Warehouse and Big Data • Metrics Reporting (KPIs) • Business Process Improvement • Change Management • Systems and Security Analysis • Tools and Reports • Test Plans, Cases and Testing • Business Requirements • Functional Requirements • Budget Management • Critical Thinking • Internal IT Audit • Presentation Skills • Communication Skills • Training HIGHLIGHTED CAREER ACHIEVEMENTS • Previous member of USAF with extensive communications, security and intelligence experience. • Managed Safe Harbor, installation and process development to integrate CyberArk, Qualys, SNARE and QRadar Security products (Time Warner). Analyzed and Managed Pentest Remediation. • Established Governance, Risk and Compliance central reporting platform (Citizens Bank) • Organized and Managed Key internal Cost Basis and Tax projects (Pershing) • Evaluated the Security Exposures of Investment Trading Platforms, on/off-boarding procedures, access and system /application software (over 2000 servers), identified Risks and recommended corrective actions and created resolution schedule and policies (Biogen and Wells Fargo). Executed Penetration testing, and implementation of Monitoring Systems (Mandiant/FireEye). • Managed Product deliverables from inception through customer delivery, utilizing effective Project Management Standards, management of Time, Resources and Budget (Adeptra) • Created and merged data warehouses and developed dashboard to provide intelligence and support for the CFO and CIO by creating data analysis query tools to track project objectives, successes, budget that find trends in potential obstructions to the completion of a project (Wells Fargo). • Trained and mentored Business and IT professionals in Business Analysis (Elicitation, Business Process Modeling, Use Case, Data Modeling, Dreamweaver, Business & Functional Requirements) and Best Practices (BNY Mellon) • Supported global Front, Middle and Back Office in Client Diligence and Analytics group by implementing a new workflow application, and instituted a range of controls and metrics to ensure bank is compliant with Sox, Anti Money Laundering and FINRA protocols and Reporting. Working closely with Client On-boarding (KYC) and Compliance teams to develop exception reports identifying clients (Barclays). • Promoted to Director of Systems Integration, from Project Management position due to my success in re-organizing and improving performance, retiring non-profitable applications and consolidating 1
  • 2. multiple (earning) applications to a common platform, with a consolidated data and news feed. (DJ/Telerate) • Managed Compliance, SOX , Safe Harbor, Security and Internal Audit Reviews • I am a member of INFRAGARD.COM. This is a group of Security professionals who provide pro-bono assistance to the Federal Bureau of Investigation 2
  • 3. EMPLOYMENT SUMMARY Mondo Knowledgent Inc 2015 - 2016 2014 - 2015 Pershing Inc 2013 - 2014 Wells Fargo Inc 2012 - 2013 Adeptra Inc 2011 - 2012 Simplicato Inc 2010 - 2011 JPM Chase 2008 - 2010 Dow Jones Inc 2006 - 2008 Barclays 2005 - 2006 Simplicato 2004 - 2005 Morgan Stanley Dean Witter 2004 - 2004 GTech 2003 - 2004 Bremen AI 2003 - 2003 Ford Motor Corp 2002 - 2002 BNY/Mellon 2001 - 2002 TPlusOne Alliance 2001 - 2001 Morgan Stanley Dean Witter 2000 - 2001 EQUISERVE 1999 - 2000 Dow Jones / Telerate 1993 -1999 3
  • 4. PROFESSIONAL EXPERIENCE PROFESSIONAL EXPERIENCE: Project Manager Mondo Inc New York April 2015 – June 2016 • Partnered and collaborated across the business, CISO, Compliance , IT infrastructure and Appl Dev to establish and follow up on Pentest and Security exposures through mitigation sessions and plans at a major media firm.. • Outlined business cases for projects resulting from the risk assessments. • Consolidated data needed for department metrics tracking and status reporting using SNARE, NetFlow and SysLog implementations. • Participated in security and compliance improvement projects (Qualys, QRadar and CyberArk and Service Now) to ensure the consistent development and implementation of interdepartmental and cross-functional team projects. • Built partnerships with stakeholders and works to ensure project deliverables are achieved. • Applied risk-focused planning for team initiatives, investigations and continuous improvement plans. • Applied project and change management principles to projects. • Developed training designed to increase awareness and knowledge of compliance policies and utilize tools. • Ensures materials support compliance projects and reflect the culture of compliance, including an understanding of new and existing compliance issues and related policies and procedures. • Monitored and reviewed industry, regulatory (SOX, Safe Harbor, NIST and ISO 127001) and legislative changes and follows up with appropriate areas to ensure agreed changes are implemented into company processes. • Analyze data, uses root cause problem solving tools and assists in developing insights. • Reviewed and evaluate current policies, procedures and documentation for compliance with government laws and regulations. • Managed Internal Audits, SOX, SafeHarbor and Secure Password Reset Projects Project Manager Knowledgent Group N.J September 2014 – March 2015 Project Manager for an eGRC Data Warehouse (Enterprise Governance Risk Compliance), Enterprise Security Assessment and a Merger/Acquisition project, my responsibilities included planning, organizing project tasks, mediation, facilitating and reporting status. The project manager position and its responsibilities delivered the assigned project on schedule and within a budget from initiation through implementation. These tasks included: • Publication of the goals and objectives of the data warehouse project and how these tie into the overall organization goals and objectives • Definition of the project methodology for the data warehouse since none already existed. • Developing the set of planning documents for each data warehouse implementation phase. These plans included: * Project Charter *Project Plan *Communications Plan *Data Quality Plan *Issue Management Plan *Change Management Plan • Created and maintained the above planning documents to reflect changes in resources, schedule and budget for each phase 4
  • 5. • Monitored adherence to dynamic CIO and CISO, business policies and procedures and ISO 12001 organization standards • Prepared, maintain and communicate above planning documents and status to the DW team and management • Communicated the project status, issues and concerns to project stakeholders according to communications plan • Created Escalation procedures, and Escalated critical issues and recommended solutions to senior management in a methodical and timely manner • Managed user / stake holder expectations throughout the project life cycle • Negotiate for internal and external resources needed to meet project needs • Organized status meetings and work sessions • Obtained and allocated resources • Coordinated the team activities • Estimated the cost and benefits • Acted as a quality reviewer of the deliverables • Produced and ensured the production of project deliverables • Measured and organized sessions surrounding the costs and benefits • Made improvement recommendations • Created formal infrastructure and processes where current ones failed. Project Manager Pershing Jersey City, NJ May 2014 – Aug 2014 Responsible for assembling the project team and assigning individual responsibilities, oversees medium to large Client system on-boarding, integration and custom development and Cost basis and Tax compliance projects from inception to implementation. The PM develops detailed project plans and monitors project results for significant deviations. • The PM manages vendor and client relations to ensure that project expectations are developed and met, ensuring adherence to current project management standard processes and ensures compliance to quality assurance policies. • Manage Stakeholder relationships by ensuring stakeholder expectations are understood and managed accordingly, through stakeholder communications & participation. • Assisted in Developing PMO processes and artifacts • Promote effective individual and team performance, while acting as a primary point of contact to handle project issues as well as manage changes to project scope with a strong customer focus. • Manage the development and execution of a project by adhering to a defined project management methodology. Ensure the work of the project, including requirements and deliverables, are clearly defined. • Control the project, in part, by leveraging formal change management and identifying and mitigating risk. Confirm project success criteria and managing accordingly. • Monitor, evaluate, and control project performance by resolving and/or escalating issues in a timely fashion, utilizing plans and schedule project tasks based to control resource availability and other dependencies. • Oversee or modify a schedule of tasks with minimal supervision, by conducting routine project status calls and reporting of project status. • Provide leadership to the group by seeking and participating in personal and team development opportunities including improving personal, technical and consulting skills, plus suggesting areas for improvement in internal processes along with possible solutions; fostering & supporting constructive change. 5
  • 6. Project Manager Wells Fargo Securities New York, NY September 2013 – January 2014 Project Manager with the Platform Relationship Group - managing Risk Remediation activities and duties within large Risk Remediation program initiative. • Aligned with Business Teams to map business processes and trade processing, and underlying platforms, communications and software. • Provided Service delivery across technology components, middleware, software configuration, trade systems (front office and back office), batch processing, etc. • Analyzed and aligned projects with internal PMO and Corporate processes & procedures that result in accurate communication, documentation artifacts, business process mapping and reporting for Management and Audit teams. • Engaged multiple stakeholders, application managers and infrastructure teams across a “matrixed” organization. • Manage project plan work packages (by application family) to ensure on-time delivery of milestones and report progress, resolve issues, execute change requests or escalate risks to the PMO as necessary. • Work closely with application teams to proactively modify and adjust project plans with ample time to communicate to PMO any risks to schedule or milestones. • Acted as a “hands-on” execution based project manager, with communication and relationship management skills interfacing with technology partners, management and PMO. • Managed multiple project plans and providing consistent and sufficient documentation aligned with corporate standards. • Provided documentation that supported project plans, including required artifacts and activity management for traceability. • Identified process business and security risks and recommended new process efficiencies • Developed repeatable PMO processes, metrics, status and documentation • Re-engineered to improve repetitive activities for on-going applications as well as those that are added to program scope. Business Analyst/Project Manager Adeptra Inc. Norwalk, Ct September 2012 – May 2013 Provider of Credit Card Fraud Management services and software. As a member of the client-facing team, interfaced with Client, Sales and Client Development Manager to manage Product strategic and tactical plans and deliverables, expectations and schedules using Agile methodology • Built comprehensive understanding of client stakeholders, processes and how Fraud Notification and marketing software/services on a mobility platform would benefit their business and meet PCI compliance. • Managed and documented Projects (MS Project and MYSQL), Defects and Issues Resolution meetings. • Interfaced with client project management, application, database, network, compliance, fraud and AML and business process integration and mapping and recovery and business teams during requirements, testing and troubleshooting efforts. • Developed internal project and test plans (and test cases), business continuity planning and coordinated internal development, engineering, network and support teams. • Insured JIRA and Salesforce details are current and compliant • Developed PMO processes, metrics reporting, status and program documentation. Business Analyst/Project Manager/ Product Manager - Consultant 6
  • 7. Simplicato Inc NY, NY April 2011 – August 2012 • Developed eMail Services and Product goals, business strategies , process engineering and processing, change control, plans and client Benefits summaries • Developed Product Technical, Marketing, Operations Requirements, SLA’s and Project plans for new application. • Developed and negotiated requirements with third party development teams. • Developed Product business process mapping, integration, mobility support and metrics for internal and client reporting. • Defined and managed daily AGILE project tasking and status of product design, compliance, infrastructure, development and test team validation efforts and business continuity planning. • Provided daily status, issues and risks to C-Level participants and stakeholders. • Identified product support infrastructure and systems manageability to service client requirements • Organized development, testing, product support framework and training materials. Project Manager /Business Analyst - Consultant JPM Chase NY, NY December 2010 – March 2011 • As a Project Manager and Business Analyst established and supported the development and management of AGILE projects, Custody application's (MetaStorm Pega), business process engineering and mapping, database integration and business cases. • Created Agile and Training Artifacts, which included Burn-down Charts, and C-level status documentation. • Developed project plans, compliance and business and IT change control and business process and continuity reviews and execution approach as well as the purpose, clear roles, tasks, milestones, budgets and measures of success. • Utilized a rigorous process of defining client requirements, project specifications and infrastructure and fraud and compliance (SOX and Security) and AML requirements. • Analyzed and discussed the potential risks/benefits involved in using the specified technology solution to address the business requirement. • Insured that infrastructure was established and supported for development, Testing, data governance and production support. • Responsible for Compliance Review of Java based applications before launch • Managed the project estimating activity, and worked with Development Management to select core team and implemented resource strategy for specific organization and to implement sourcing schedule to ensure workforce coverage. • Monitored and insured optimized utilization of skill sets through specific development and mobility programs, and communicated the approach; presented theses plans and gained sign-off from the business, KYC and IT leadership. • Reviewed and managed integration efforts with other departmental mainframe and network infrastructure. • Managed Conduct project/phase kick-off meetings to communicate individual roles and project expectations and ensure that all project team members have the tools and training required to perform effectively. • Monitor projects on an ongoing basis, evaluating progress and quality, managing issue resolution process and taking corrective action as necessary. • Acted as interim application Compliance reviewer, to insure that application functionality operated with JPMC compliance guidelines. Sales Engineer Dow Jones, Inc. NY, NY April 2008 to November 2010 7
  • 8. • Served as the primary client-facing product and technology expert for Dow Jones Algorithmic, Mobile Apps, Widgets and Text News services and mobility products throughout the sales cycle and supported post-sale client relationships and product usage. • Partnered with customers, DJ Product, Development and Operations to identify solutions ALGO and News platform that would assist them in meeting their corporate and end user goals. • Developed strategies, plans and solutions for integrating the Algorithmic and News product offering into system and business and systems processes and insuring compliance and business process and continuity planning issues were addressed. • Grew relationships (updating Salesforce) with key technology and business decision makers and sponsors to gain and develop a deep understanding of customer needs and requirements. • Communicated Algorithmic and News features, benefits and in-depth technology capabilities; new product enhancements to prospects and clients. • Tracked and assisted in resolution of ongoing issues, discussions and client interactions • Proposed technical and business solutions to prospective Equity, Forex and Fixed Income clients. • Presented technical and business use cases of proposed solutions to prospective clients. • Worked with a cross-matrix customer business and technical team with DJ sales, product management, and technology to share feedback on market requirements and customer needs, competition, and technical trends. • Developed expertise in trading platforms and news systems. • Maintained expertise with array of Dow Jones products and custom services to identify cross- selling opportunities and coordinate client interactions. • Assisted in the mentoring of DJ staff and sales to meet changes in business and technology demands, and establishment of product and client Quality Assurance program. • Developed PMO standards, processes and documentation Blue Mountain Systems, Inc. July 1999 – March 2008 Blue Mountain Systems, Inc. is a Professional Services company focused on Business Analysis, Project/Product Management, Business process Re-engineering and Systems Integration. Projects Included: Business Analyst/Project Manager - Consultant Barclay’s Capital Whippany, NJ Project Dates July 2006 – March 2008 • Developed and Managed Project Plan for four projects that included the integration of Cash Management and Financial Operations for a new Loan Servicing organization, for a Whole Loans acquisition and the mapping and reengineering of business and systems transactions, applications and reporting and anti-Fraud/AML/OFAC projects for the Business Banking organization, and the development of Commercial Banking workflow, SWIFT and Java based CRM applications. • Developed business strategies, data governance and stewardship, workflows for the migration of business transactions in support of MBS, KYC and Whole Loan processing. • Developed internal metrics collection and analysis tools and procedures. • Assisted in defining interface requirements with mainframe SAP (Oracle) application and data warehouse as well as securities inventory and pricing interface. • Managed reporting of daily activities and status’ Cash Management, Operations and Investor Reporting teams • Developed and internal negotiated requirements with clients during organizational and procedural reengineering and integration. • Interfaced with Development to transfer business requirements to Web based Applications support. • Mapped Business processes, Compliance (SOX) and Business Continuity plans. 8
  • 9. • Developed internal and client Reports and databases. • Developed and Managed Plans, Test Cases and Testing. • Investigated and resolved AML/OFAC issues through BPR, SLA’s and application development Business Analyst/Project Manager - Consultant Simplicato, Inc Brooklyn, NY Project Dates May 2005 – July 2006 • Developed Marketing, Business Strategies and Project plans for new venture. • Developed client TCO/ROI goals and benefits structure. • Developed client CRM metrics collection and reporting. • Created PMO standards and processes, including the management of daily activities and statuses of product and web site design, complete Software Development Lifecycle and test team efforts. • Developed and negotiated requirements, compliance and business process mapping and continuity planning with clients during Sales and post-Sales phases. • Developed infrastructure for Production Operations support. • Organized production Operations support program. • Established client (internal and external) User, Security, Business Continuity and Performance testing program. Morgan Stanley Dean Witter Business Analyst/Project Manager - Consultant New York, NY Project Dates: Sept 2004 – Apr 2005 • Created and led Investment Banking PMO and supporting web site development (including PMO processes, data governance and systems navigation, content and metrics -Web Trends), improving PM documentation automation and use of DB based forms (Sybase and DB2) • Collected, analyzed, negotiated and managed internal user requests and implementation (using MS Project and Salesforce). • Managed complete Software Development Lifecycle daily activities and status of multiple database conversions and implementations, market data, operations, SWIFT, organizational for middle and back-office operations. • Developed master operations and infrastructure project plan, metrics, meeting structure, business process and information flow and reporting for 23 large-scale IT infrastructure Java projects supporting Equities, Fixed Income, FOREX and Funds trading and position systems. • Developed Enterprise Application Portfolio System and Governance (SOX) procedures. • Developed on-boarding requirements, education plan, report card, communications and training program/product risk management for new department staff. • Developed CRM/organizational and project metrics collection and reporting/balanced scorecard for infrastructure IT group. • Organized QA product offering structure for internal re-use. • Reorganized database operations and management groups, their responsibilities, meetings and information flow. • Coordinated 23 cross-organizational internal database (SYBASE, DB2, ADABAS) and SOA infrastructure (Web Services, INFOMATICA, Rochade) infrastructure and Sarbannes-Oxley compliance projects. • Coordinated web site development requirements with off-shore web development and test organizations. • Developed Departmental TCO/ROI goals and management, including performance reports. • Established Communications Plan and Senior Level Presentations. • Coordinated client (internal and external) User, Security, Business Continuity, Fraud, Compliance and Performance testing program. 9
  • 10. GTECH Inc. Business Analyst/Project Manager - Consultant East Greenwich, RI. Project Dates: June 2004 – Aug 2004 • PMO and Finance (using RUP) Business Process mapping (including business recovery) and application Re-engineering effort (including Use Cases, ERD’s, DFD’s, data governance and business process automation tool selection). • Developed As-Is processes Requirements and Interview Package to improve CFO financial forecasting and GL detail. • Development of SOA program (web based) internal site and workflow (Dreamweaver, Visio, Photoshop, Documentum, IBM WBI). • Defined Project Financial Reporting Metrics, IT Governance and Infrastructure with Finance and Quality Assurance • Requirements and Specifications Documents, Project Plan and Strategy Document to align Business, Finance (SAP), QA and IT goals. • Coordinated with off-shore application development and test organizations, and business continuity planning. BremenAI Inc. Business Analyst/Project Manager - Consultant Westport, Conn. Project Dates: May 2003 –June 2004 • Business Strategy, Development and Plan for a new web-based Portal. • Developed and managed daily client and internal requirements, change control and implementation activities and status’ web site prototype and specifications (Use Cases, Visio, Photoshop, Dreamweaver). • Development of web site pages (using HTML, Photoshop, Javascript, Flash, CASEWISE). • Mapped process workflows and established web site metrics monitoring capabilities. • Requirements and Specifications Documents, Project Plan and Test Cases for SOA project. • Aligned Business, Quality and IT efforts. • Established Communications Plan and Senior Level Reports and Presentations. THE INFOLOGY GROUP Business Analyst/Project Manager - Consultant Wyckoff, NJ Project Dates: Feb 2003 – May 2003 FORD MOTOR CORPORATION (Financial IT) • Created client PMO and Enterprise Application Portfolio System and Governance. • Managed daily client facing, complete Software Development Lifecycle, QA, Operations and Customer relations activities and statuses, as well as anti-Fraud, KYC and AML activities for the development and implementation of multiple Java, Web and project (23 mainframe and server) tracks of financial and customer service applications. • Aligned Business Goals and IT (using Salesforce, MS Project and Dashboards) as directed by the CIO and CFO. • Established IT governance and development methodology (Zachman) and flow of business processes, format and meta-data database. • Developed PMO Web Site through simulations, and final linking of development and governance processes and artifacts (both newly developed and established) to business and development transaction types. • Established Enterprise-wide Communications Plan and Senior Level Reports, Status and Presentations. • Inducted, trained and assisted new project managers for new core application development effort. • Established Corporate Scorecard and IT metrics Oracle database and review process. 10
  • 11. • Managed several infrastructure, customer quality, data warehouse, financial applications (including portfolio management). • Coordinated client (internal and external) User, Security, Business Continuity and Performance testing program. THE ALLEGIANCE GROUP Business Analyst/Project Manager - Consultant New York, New York Project Dates: Feb 2002 – Dec 2002 The Bank of New York (Custody and Clearing – Portfolio Services) • Worked for PMO as Business Analyst and Project Manager for new Java based SOA project and data warehouse strategy and integration that included Portfolio Services, anti-Fraud, KYC, AML, Data Governance, Corporate Actions systems, for the Bank’s Trading, Custody and Clearing Operations, and Assets Under Management lines of business (Equities, Funds and Fixed Income instruments). • Developed and analyzed client requirements for new mainframe integrated web based (J2EE), Oracle, Sybase and DB2 (MQ) Corporate Actions and Portfolio reporting systems requirements and functional specifications. • Managed client and Software Development Lifecycle requirements discussions. Mapping of business processes and documentation efforts for portfolio analysis and performance, corporate actions business process flows, transaction tracking, accounting, compliance and reports, through business rules mapping, screen mock-ups and navigation simulation, market and news data, Crystal Reports and use cases (RUP methodology). • Established Enterprise-wide Project Portfolio and Communications Plans as well as Senior Level Reports, Status and Presentations for stakeholders and users. • Coordinated efforts between Product and Marketing; Users; Customer Relations; Financial Reporting (General Ledger), MQSeries, Crystal Reports, Sybase, Web, SWIFT, FIX and DB2 Development teams and Testing areas. • Developed training artifacts and procedures. • Created Requirements Management process utilizing UC’s, DOORS, MS Project, Dreamweaver, Salesforce and Rational Suite products to map business processes and recovery. • Prototyped Screens and Financial Reports for new data warehouse. • Utilized RUP methodology and products. • Established client (internal and external) User, Security, Business Continuity and Performance testing program. • Coordinated with off-shore database development organizations. TPlusOne Alliance, Inc. Business Analyst/Project Manager - Consultant Cortlandt Manor, NY Project Dates: Feb 2001 - Jan 2002 • Business Development Consultant. Assisted a small pre-IPO organization (TplusOne Alliance, Inc.) in structuring their T+1 and Straight-Through-Processing procedures, marketing, sales pitches and demos in the New York financial sector. • Created several client proposals for T+1 operations processing, management, security and applications development. • Established the strategy, change control, product requirements and the QA environment and Test Cases. CONVERSION SERVICES, INC. Business Analyst/Project Manager - Consultant East Hanover, NJ Project Dates: July 2000 - Feb 2001 Morgan Stanley Dean Witter (Treasury) 11
  • 12. • Lead consultant/analyst during multiple business process reengineering (including business strategy, change control, continuity planning) and software development efforts (both internal and client facing) at MSDW Treasury (including Trading, News and Market Data, and SWFT systems). • Provided up to date project plans, presentations, status, communications and budget impact details to all levels of “line” and senior client relations (using RUP), mainframe GL, compliance, AML, data governance and reporting systems management. • Developed departmental Project Portfolio, Governance and Communications Plans as well as Senior Level Reports, Status and Presentations. • Created “business process reengineering” methodology (which included “wire-framing”, DFD’s and simulations), and process flows for client using MS WORD, HTML, VISIO, HOLOSOFX and CASEWISE. • Executed the analysis of transactions (current, future state and gap analysis) of cash management, expense, budget and financial reporting activities. • Instructed department managers how to analyze, simulate, implement and test new processes. • Advised Treasury PMO of technical issues surrounding projects. • Managed several J2EE based application projects. • Developed client (internal and external) User, Security, Business Continuity and Performance testing program. Morgan Stanley Dean Witter (Assets Under Management) • Project Manager and Business Analyst. • Assisted in implementing Organizational Change Management and AUM Forecasting (Equities, Funds and Fixed Income instruments), Performance, News and Market Data and Reporting (client and internal) and SAP programs (requirements, project management, software development and implementation). • Lead Consultant during the re-engineering of business processes. and migration of all “Assets Under Management” (5 division) Financial (position, performance and GL) Reporting (DB2, Sybase, Oracle based) activities of five divisions, for budget, expense and key drivers reporting using Holosofx , Crystal Reports and Hyperion ESSBASE. • Provided technical assistance is establishing intermediate data warehouse and reducing “rogue” applications and reports. • Developed client (internal and external) User, Security, Business Continuity and Performance testing program. THE MAXIM GROUP, INC. Business Analyst/Project Manager - Consultant New York, NY Project Dates: July 1999 - July 2000 EQUISERVE (Division of Bank One) • Project Manager and Business Analyst. • Established and directed Y2K Client Server and Mainframe (CICS) Test (using Rational Suite - development, change control, testing, tracking and renovation methodology at EQUISERVE, a division of Bank One (Stock Options Transfer Agent). • Developed Enterprise Project Portfolio, anti-Fraud, Governance and Communications Plans as well as Senior Level Reports, Status and Presentations. • Hired, trained organized, and managed 23 professional project management, business analysts, development and test consultants, in the U.S. and India. • Communicated (presentations) project status and budget during executive briefings. • Coordinated activities of participating vendors and internal personnel, during post Y2K re-engineering and conversion of several Legacy server based applications, database systems, documentation (Use Cases, Test Cases, DFD’s) and business and data governance procedures. • Established customer relationship department, help desk, requirements processing quality assurance testing and change control procedures. • Provided analyst assistance during security and business continuity reviews. • Restructured and managed the stock options transfer (internal) department responsible for client technical interfaces and securities transaction processing. 12
  • 13. • Evaluated, installed and managed products using Rational Suite to coordinate Requirements (RequisitePro), Specifications, Development, Change Control and Testing. • Coordinated with off-shore application, news and market data and database development organizations. • Established client (internal and external) User, Security, Business Continuity, Performance testing and Financial Reporting programs. Agency.com • Functioned as a technical and project management consultant between web, J2EE and integration developers, and external client’s legacy systems (CICS, DB2, IDMS, MQSeries) personnel and collaborating vendors at AGENCY.Com (website and e-Commerce developer). • Developed Use Cases, “wire framing”, and simulations with client sponsors. • Created client “white papers” to assist the client (business departments) in addressing and developing internal support for their new eCommerce site, and group development version control. • Recommended testing and version control methodology utilizing Rational Suite, with Agency.Com clients and internal development and test organizations. • Coordinated client (internal and external) User (UAT) testing • Developed Requirements and project Plans for client Private Wealth project. DOW JONES/TELERATE, INC. Jersey City, NJ October 1993 - June 1999 Director Systems Integration Manager and creator of a newly formed systems integration team. • Established Corporate Systems Integration Department, assembled “tiger team” and dedicated labs to provide J2EE technical project management and infrastructure development, business process flows, quality assurance, security and systems management (using RUP methodology) • Established Y2K Client Server Renovation Methodology and Factory. • Established a “tiger team” of 12 technical, security, quality assurance and business analysts to integrate and test the Telerate (news and market data) Feeds, Workstation, Risk Management, Fixed- Income Trading products (Sybase, MS SQL)and legacy (CICS, DB2) systems. • Created Quality Assurance and Testing labs and Test Group using Rational, Mercury and Silk testing Tools. • Restructured and Rescued several critical and over-due projects. • Reduced workstation deployment process by 50%. • Established automated application’s functional validation, version control and performance testing. • Developed network and systems management tools using HP Openview. • Developed Requirements and Business Recovery Analysis and Documentation Standards (including “wire-framing”, Use Cases and Simulations). • Interfaced between high profile clients, Marketing and Sales, Customer Relations, Financial Reporting, Development, Operations and QA. Sr. Project Manager Project Manager for several real time and historical financial analytic database and News projects for international banking and securities clients. • Established PMO. • Performed as development liaison for Global Process Improvement of the Corporate Product Development process. This encompassed Corporate and Regional (international locations) technical development, Corporate Quality Assurance, Global Operations and Data Integrity, and Regional Marketing and Sales organization. • Managed program time, cost, quality, human resource and inter-departmental communications, procurement and project risk management for both client facing and internal programs. • Key member of team in the development of corporate project management policies, standards and procedures. • Developed Enterprise-wide Project and Communications Plans as well as Senior Level Reports, Status and Presentations. • Defined Requirements and Managed multiple international Equities and Fixed Income Trading Systems and News Wires projects 13
  • 14. Education B.A. Degree, Psychology/Education, Inter American University of Puerto Rico, Ramey Campus, Puerto Rico. USAF Training – Systems Planning/Implementation and Testing, Communications, Program Management, Radar and Leadership Industry Knowledge • Anti-Money Laundering (AML) • Know Your Customer (KYC) • Investment Banking • Education • Compliance and Regulatory (Dodd- Frank, SOX) • Management Consulting • Government and DOD Technical Skills • MS Office Suite expert • Data Warehouse (Excel, MS Word, PowerPoint) • HP Quality Center • DBMS: MYSQL, MS ACCES • Dreamweaver • MS Project & Visio • JIRA • SharePoint 14