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David Pakman
@pakman
dp@venrock.com
Tech-enabled Disruption
Where are we now?
Real-time
Social is Everywhere
Brands adapting to social - The Rising Consumer Voice
From Pages to People
Appification
• Mobile content consumption overtaking PC/larger screens!
• Atomic unit of content getting smaller!
• Content is on-demand, on my device, on my terms.
The internet is a global community, overwhelmingly so
What’s Coming?
Edge Manufacturing
Mass Customization
Sensor Proliferation
Context-Aware Devices and Applications
Guided knowledge available to all
What has happened to analog incumbents 

as they attempt to make the digital transition?
Unbundling
Effects of Unbundling
• Bundles artificially raise total dollar spend in a
market !

• Internet reduces content to its least-frictional
atomic unit, challenging traditional bundlers.!

• Digital markets are smaller than analog markets!
• Challenges cost structure of incumbents —
innovators dilemma surfaces
So, What Is Higher Ed?

• Is it content or distribution? !
• Is it bundled content that will unbundle?
Many Bundles in Higher Ed

•

Services!

•

Research + Teaching!

•

Curriculum bundling towards a major/degree!

•

Scholarly journals
• As the forces of unbundling take
aim at these traditional packages,
there is always a loser.!

• Businesses built on the
assumption of bundle economics
have a very hard time finding an
economic model to support their
legacy cost structure
Libraries

• Predominantly aggregation and distribution?!
• In an unbundled world, distribution changes!
• Content discovery shifting to users/social!
• How best serve host organization’s mission?
Publishers
• Ultimately, where is their greatest value?!
• Aggregation?!
• Editorial selection?!
• Marketing?!
• Conferring authority?!
• New aggregators are the social platforms, not the publishers!
• The internet was built to route around congestion. Artificial
scarcity looks like congestion.!

• Can they deliver world-class experiences to meet consumer
expectations?
Observations
• The internet allows users to be publishers: 

bi-directional.!

• In academia, the user is often the contributor!
• For major topics, distribution/marketing is
helpful!

• For niche topics, the scholars are connected
Authority
•

!

• Today, societies are the curators and anoint the
reviewer!

• Online, we see Influencers conferring authority
by distributing their content !

• Can an online community endow credibility on
scholarly research?
• Watch user behavior!
• Incumbents are suing 

(Aereo and broadcasters, NYTimes and
Business Insider)!

• Upstarts are gaining users, routing around
incumbents
Reasonable Predictions?
• Some education will unbundle!
• Physical attendance not a requirement for a
complete education!

• Traditional publishers will experience
unbundling!

• Fundamental changes to role of library - are
they the trusted broker of data?!

• Peer communities will bestow authority on
creators

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Sustainable Scholarship Keynote - David Pakman - Will The Internet Unbundle Higher Education Too?

  • 6. Brands adapting to social - The Rising Consumer Voice
  • 7. From Pages to People
  • 8.
  • 10. • Mobile content consumption overtaking PC/larger screens! • Atomic unit of content getting smaller! • Content is on-demand, on my device, on my terms.
  • 11. The internet is a global community, overwhelmingly so
  • 18. What has happened to analog incumbents 
 as they attempt to make the digital transition?
  • 20. Effects of Unbundling • Bundles artificially raise total dollar spend in a market ! • Internet reduces content to its least-frictional atomic unit, challenging traditional bundlers.! • Digital markets are smaller than analog markets! • Challenges cost structure of incumbents — innovators dilemma surfaces
  • 21. So, What Is Higher Ed? • Is it content or distribution? ! • Is it bundled content that will unbundle?
  • 22. Many Bundles in Higher Ed • Services! • Research + Teaching! • Curriculum bundling towards a major/degree! • Scholarly journals
  • 23. • As the forces of unbundling take aim at these traditional packages, there is always a loser.! • Businesses built on the assumption of bundle economics have a very hard time finding an economic model to support their legacy cost structure
  • 24. Libraries • Predominantly aggregation and distribution?! • In an unbundled world, distribution changes! • Content discovery shifting to users/social! • How best serve host organization’s mission?
  • 25. Publishers • Ultimately, where is their greatest value?! • Aggregation?! • Editorial selection?! • Marketing?! • Conferring authority?! • New aggregators are the social platforms, not the publishers! • The internet was built to route around congestion. Artificial scarcity looks like congestion.! • Can they deliver world-class experiences to meet consumer expectations?
  • 26.
  • 27. Observations • The internet allows users to be publishers: 
 bi-directional.! • In academia, the user is often the contributor! • For major topics, distribution/marketing is helpful! • For niche topics, the scholars are connected
  • 28. Authority • ! • Today, societies are the curators and anoint the reviewer! • Online, we see Influencers conferring authority by distributing their content ! • Can an online community endow credibility on scholarly research?
  • 29. • Watch user behavior! • Incumbents are suing 
 (Aereo and broadcasters, NYTimes and Business Insider)! • Upstarts are gaining users, routing around incumbents
  • 30. Reasonable Predictions? • Some education will unbundle! • Physical attendance not a requirement for a complete education! • Traditional publishers will experience unbundling! • Fundamental changes to role of library - are they the trusted broker of data?! • Peer communities will bestow authority on creators