In your organization, you frequently need to train others on how things are done. Whether it's for customers or new employees, there is information you know that they will benefit from. Almost every organization offers some form of training or classes or seminars to employees (and sometimes to customers) but very few are succeeding in getting those “students” to learn. In this workshop, we will explore the use of technology and E-Learning environments to improve the actual knowledge transfer in your organization. Much of today's learning can take place on-line in organized, downloadable segments and we'll show you the best way to create and deliver your important content using technology. We'll also discuss on-demand reference systems and the types of information that is best made available from a webpage or smartphone instead of asking people to memorize it. No more wasting time with on-the-job training or day-long classes that are not effective. Here are some of the topics that will be covered: • How to design courses so that learning really takes place • What kinds of knowledge or information is best taught and what is best made available from a Wiki or other reference system? • Tools for “recording” PowerPoint presentations (and other applications) so that others can learn on their own time • The use of new media (video and audio) in your e-learning courseware • Learning Management Systems and keeping track of learner’s progress

1. eLearning
Doug Allen
Allens Consulting
dougallen@allensconsulting.com

2. THE GOAL FOR THE DAY
To get you to think carefully about the
knowledge needed by your employees and
customers and consider the variety of ways for
them to get that knowledge.
To share ideas on a variety of technology
solutions to the problem of delivering content.

3.  Learning Models
 Reference Systems
 PowerPoint
 Audio and Video
 Content Creations Tools
 Games and Gen Y
 Learning Management Systems
Agenda

4. “Seasoned veterans of corporate learning will tell you
stories of the workshops they held, the transparency
slides they made for overhead projectors (remember
those things?), and the unfortunate reality of
geographic constraints – and while nothing can really
substitute the quality of learning obtained from a
live training event, the way we approach e-Learning
in the near future will go great lengths to the degree
of learning retention.”

5. 
On-demand and modular
HTML5, not Flash
Video and audio
Open source
Open standards
Open courseware
Trends

11. EdX is a joint partnership between The Massachusetts
Institute of Technology (MIT) and Harvard University to
offer online learning to millions of people around the
world. EdX will offer Harvard and MIT classes online for
free.

13. Learning Models

16. conscious competence learning model

18. Hermann Ebbinghaus

19. George Armitage Miller

20. George Armitage Miller

21. TACIT KNOWLEDGE EXPLICIT KNOWLEDGE
 Years of practice
 Pushed way into the sub-
conscious
 Difficult to put into words
 Abstract concepts
 Learned as soon as you
know
 Can be described with
graphics, formulas, words
 Concrete concepts

22.  Define what’s knowledge and what’s reference
 Define what’s tacit and what’s explicit
 Interns and apprentices and shadows for tacit
 No more than 3-5 things at one “sitting”
 Chunked, at-your-own-pace modules
 Make it available everywhere at any time

23. REFERENCE TOOLS
Wikis
SharePoint
Google Sites

24. Wikis

25. Wikis

26. Wikis

27. Wikis

28. SharePoint

34. Recording Your PowerPoint
• Record Narrations and Timings
• Prepare a script – you’ll need it
• You can pause and resume and it will sometimes
sound like you paused and resumed
• You do the whole thing at once
• Great way to capture a live presentation
• Easy for small chunks of presentations
Laser Pointer: CTRL+mouse click

42. Advanced PowerPoint Recording
 Lavaliere Microphones
 Record the presentation with an HD camcorder AND
recording the screens
 Use a video editor
 Intersperse live video with screen shots
 Edit or record the audio over the video
 Record separate audio files for each slide and add to
each slide

43. www.outstart.com
PowerPoint Plug-in
Extensions for:
• Surveys
• Quizzes
• Assessments
All major phones and tablets
AICC LMS compliant
Cloud delivery

51. How to use key software at work
Website navigation for first timers
User login demonstrations
New version overview (OS or app)
Mail merge or other rare, but
sometimes needed

56. • Record full-screen,
window or region
• PowerPoint plug-in
• Edit recorded video
• Callouts and cursors
• Speech to text captions
• Add quizzes
• Import other media
• Variety of export
formats
• Searchable

57. • Record the whole screen or a portion
• Add captions and cursors
• Quality adjustment for file sizes
• Records webcam for PiP
• Creates AVI and Flash

58. Others to Consider
 Corel VideoStudio Pro
 Jing (from Camtasia’s TechSmith)
 Screenshots, 5-minute videos
 CamStudio (free!)
 ScreenFlow $100
 ScreenR
 Screencast-O-Matic
 Free with watermarking; $15 pro account
 Everything is on-line
 Articulate Storyline

59. iDevices
• iPad, iPhone: power+home button for screen capture
• External camcorder pointed at device (use a hand
model…)
• Jailbreak and use Cydia’s DisplayRecorder
• Use Apple’s developer emulator and a screen recorder

60. Motivators for Learning

61. What millennials want from their company
• Develop my skills for the future
• Demonstrate strong corporate values
• Offer customizable options in my
benefits/reward package
• Allow me to blend work w/ the rest of my life
• Offer a clear career path

62. What Millennials want from their boss
• Help me navigate my career path
• Give me straight feedback
• Mentor and coach me
• Sponsor me for formal development programs
• Be comfortable with flexible schedules

63. What millennials most want to learn
• Technical skills in their area of expertise
• Self-management and personal productivity
• Leadership skills
• Industry or functional knowledge
• Creativity and innovation strategies

64. Motivators for Learning
 How does this connect with what I do on a
day-to-day basis?
 What’s this mean for my career?
 What’s in it for me?

65. An organization with experience is
better than one without
How does an organization gain
experience?
ORGANIZATIONAL LEARNING

66. “What if we train them and they all leave?”
“What if we don’t train them and they all stay?”

67. NUMMI

68. Training Tip
 Tell a story
 Just black out the screen of your
PowerPoint and talk

69. Audio
 A good mic
 Lavaliere for presenters and video
interviews
 HQ mic for your PC (or tablet)
 Your iPhone and app (Recorder)
 Hand-held Digital recorder
 Audacity to edit and create
MP3 files with ID3 tags
 Ability to create RSS xml files

71. Audio
 A good mic
 Lavaliere for presenters and video interviews
 HQ mic for your PC (or tablet)
 Your iPhone and app (Recorder)
 Hand-held Digital recorder
 Audacity to edit and create
MP3 files with ID3 tags
 Ability to create RSS xml files
 Hosting for your podcasts

73. Getting your Podcast on iTunes
• Apple doesn’t “host” podcasts – it only stores
the link (that’s running from YOUR website).
• Create the MP3 file and use Audacity or iTunes
to edit the ID3 tags
• Place your audio file on your website or
intranet
• Create the RSS file so that people can
subscribe to your podcast

77. Video

78. Video
“Their routine of tricks and moves
was hitherto unknown to dance.”

79. Video
“Because of the web, specifically
online video, dance was evolving
in Internet time.”

80. Video
“A series of challenge videos by rival
groups of street dancers had created
an upward spiral of invention as they
strove to outdo one another.”

83. Moshe Pritsker, Ph.D

86. Video
 An HD camcorder
 Optical zoom, mic input jack
 iPhone 4 and above, various HD Android
 A good tripod
 Video Editing Software to create MP4 files and
ID3 tags
 Server for hosting (or YouTube or Vimeo or
Amazon’s S3 cloud storage)

87. Running a Harley-Davidson Union Plant Without
Supervisors: Continuous Improvement in Manufacturing

88. Training Tip
The bigger the shock, the bigger the memory

92. • Made for trainers: GoToTraining makes it simple to set up
course catalogs, to invite and register trainees, and to
offer tests and other training materials.
• Interactive tools: To engage trainees, you can share your
desktop, change presenters, transfer control, chat, draw
and highlight on screen, and more.
• Built-in audio: GoToTraining sets up your conference call
for you and provides a free VoIP option for audio through
a computer’s mic and speakers.
• Option to charge for training: Our RevStream payment
processing feature integrates seamlessly with PayPal™ so
you can easily charge for training and track payments
online.

94. Adobe Captivate
• Multi-mode screen capture
• Import and sync PowerPoint presentations
• Record software simulations (demo and test)
• Create presentations with built-in assessment
• Interface is familiar to Adobe family suites
• Twitter plug-in for collaboration with teacher and other
students
• Use “variables” to personalize the training
• Export to Flash or Video

96. Adobe Captivate (con’t)
• Export to WORD and PDF
• ADA compliant training
• Scoring, tracking and reporting (without an LMS)
• SCORM/AICC compliance for LMS integration

97. • Training development
environment
• Interactivity
• Quizzes
• Screen Recording
• Publish in HTML5 and iOS
• ADA compliance
• Templates and character
packs available
• Community support

99. Be more like your
students
Focus on
assessment!
Training Tip

102. Enterprise Gamification
O Real-time Feedback
O Transparency
O Goal Setting
O Badges (trophies, certificates, etc.)
O Leveling Up
O On-boarding and Mastery

109. Learning Management Systems

110.  Allows you to create or upload learning modules
 Supports open content standards
 SCORM compliant
 User management, reporting and certification
 Is part of your “talent management” or
“performance management” systems
A Good LMS…

111. Under Secretary of Defense for Personnel and Readiness (OUSD P&R)
Department of Defense (DoD)
ADL Initiative
Advanced Distributed Learning Registry
Shareable Content Object Reference Model (SCORM)

112. SCORM
 A standard that defines a way of formatting and
describing sharable content
 A way of defining a required sequence of content that
make up a larger learning objective
 Programming standards that define the interface with
SCORM-compatible software

117. Strategic Human Capital Management (HCM) Solutions

121. http://scorm.com/tincan

123.  A way to evaluate what your people need to know to
get better at their jobs
 An eVersion of a Lending Library on a variety of
corporate topics
 A place on your website or intranet for eLearning
content and reference materials
 A culture that supports organizational learning,
content creation and sharing from across the company

124. Training Tip
• PowerPoints slides with all the same
background and design and colors and look
and feel all blend together in the mind.
• The notes become reference material with
poor search capabilities