1.
DONALD CHEW
CAREER SUMMARY
Donald Chew - Versatile financial and Operational decision maker who is energetic, collaborative,
and creative. Use keen analysis, insights and team approach to drive organizational
improvements and implementation of best practices. Superior interpersonal skills, capable of
resolving complex problems (financial, operational, legal, sales, human resources) issues and
motivating staff to peak performance. Experienced with highly engineered accounting systems
and conversions;I possess remarkable experience in building relationships and successful
business development, franchise, preparing for IPO’s and SEC regulations. Experienced in
healthcare (acute care hospital, Nursing Home, Community Retirement, Assisted Living,
Medicaid, Medicare, Managed Care, S-Chip etc.), Not for Profits (Public and Private CBO’s, and
501 c3 – c6). 18 years successful and progressive experience providing strategic, operations,
and fiscal leadership in uniquely challenging situations;Willing to learn new markets. Results
driven with passion and drive to maintain stable companies, and turnaround troubled
companies. Highly Entrepreneurial individual with strong ability to find ways to create new
products, increase revenue, improve sales, control costs, and improve the bottom line.
Available to relocate TX/FL
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PROFESSIONAL STRENGTHS
NOTABLE CAREER ACCOMPLISHMENTS
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Policy and Procedure Development
Products, Services & Programs
Multi-Site Operation
Managed throughout career over $780 Million in revenue
Builtentrepreneurial venture from startup to $120 million in
five years.
Created and led $18 million Not for Profit and served over
40,000 in 7 years.
Slashed payroll/benefits administration costs 30% by
negotiating pricing and fees, while ensuring the
continuation and enhancements of services.
Improved EBIT from -$1.8 Million to $1.2. in year 2
Maximized profitability by streamlining operations and
reducing unnecessary costs resulting in 20% or 5,000 more
clients being served annually.
Provided leadership to 8 senior managers and indirect
oversight to 300 independent sales agents and brokers and
pushed them to reach record sales
Recaptured $3 million in uncollectible accounts receivables
in year 1 including bad debts by enhancing and increasing
collection efforts by 50%.
Established market leadership in 10 product niches
Performed complete audit of internal processes
diagramming all business workflows. Eliminated redundant
positions and outsourced specialty functions cutting
turnaround time from 7 days to 1
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Public, Relations and Media Affairs
Strategy, Vision and Mission Planning
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Team Building & Performance Improvement
Finance, Budgeting & Cost Management
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Profitability & Cost Management
Cash Management, Billing and Collections
Government Regulations and Relations
Strategic Partnerships and Alliances
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Sales and Marketing Leadership
Crisis and Turnaround Management
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Contract NegotiationSales & Revenue Generation
Business Outreach Strategies
Physician Relations Mgmt
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Customer Service Tactics
New Business Development
Effective Presentation Skills
Performance Management
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IPO Preparation
Revenue Cycle Management
Qualitative and Quantitative outcomes
Franchise Development
Healthcare reform expert
Launched Direct to Consumer Products via e-commerce and
was able to reach Hispanic and polish markets to add
incremental sales and profits, resulting in +$12M in sales
and $2.6M in profits
ReAssurance EXECUTIVE HISTORY cont.
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Established statewide contacts with brokers, suppliers,

2.
EXECUTIVE HISTORY
PRESIDENT & CEO
Lifting Possibilities, Inc. IL 2005-2013
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found new markets.
Developed strategic relationships throughout several states
in the Midwest;
Capitalized on growth opportunities through expanding
into several states, while developing and launching new
health insurance products.
Created and led $18 million Not for Profit
CONTROLLER/CFO
specializing in working with individual with
HIV/AIDS.
Butterfield Healthcare Group, IL 2000-2005
Provide strategic, fiscal, and operational
 Directed day to day accounting operations including month
leadership to reduce indebtedness and improve
end close and prepared financial statements Handled all
operating results.
internal and external audits (i.e. Medicaid integrity audits,
Provided the cultural leadership and set the
Medicare issues such as Medical review and probes, and
standards for operating excellence.
the year-end annual audit
Assigned accountability to each Director for
 Achieved 97% collection rate for all payer types (i.e.
quality and to ensure adherence to new
Medicare A & B, Medicaid, Private pay, Veterans, and
standards and policies.
Insurance)
 Increased revenue streams by $1.0 million through
Revamped policies and procedures, reallocated
researching Medicare and therapy programs as related to
staff and implemented best practices and
Alzheimer's and dementia patients
performance monitoring systems in support of
quality programs and continuous improvement  Recaptured $3 million in accounts receivables including bad
debts by increasing collection efforts. Also reduced
for the organization and held full P&L
average Accounts Receivable days from 80 days to 27 days
responsibility.
Revamped entire department bringing in all
 Established Key Performance Indicators for all operating
new accounting staff. Redesigned internal
departments. Introduced numerous
procedures and controls to track contract
managerial/operational improvements including
development and vendor payments
computerized production of backlog reports, staff crosstraining and resource redeployment.
Personally visited and evaluated majority of
programs eliminating poor performers
PRESIDENT & CEO
Donald Chew &
Associates, IL & KS & FL 1995-2005
PRESIDENT & CEO
ReAssurance Health Ins. Co, Inc., - IL 2007- 2012
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Responsible for operations for 100 co/units including
month end close and reviewed financial statements
Oversaw all internal and external audits (i.e. Tax
audits, Medicaid integrity audits, Medicare issues
such as Medical review and probes, and the year-end
annual audit
Achieved 97% success rate for all franchises being
profitable.
Increased revenue streams by $10 million annually
through creating franchise opportunities to expand
company’s reach and services.
Responsible for capturing and creating new models
that rolled into accounting and tax services.
Established Key Performance Indicators for all
operating departments. Introduced numerous
managerial/operational improvements including
computerized production of backlog reports, staff
Increased annual revenues 500% in five years
from $20 million to $120 million by diversifying
plans to fit customers’ needs and expanding to
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4 states (IL,OK,IN,OH)
Conceptualized and implemented creative and
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compelling marketing program that increased
revenues by 100% each year.
Setup new payment processing system to
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tighten cash management and reduced
payments from 45 to 5 days allowing to
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continue operations without disruption
Led a private-sector approach to operations
driving accountability and utilization of proven
business practices
Selected optimal location, developed design
layout and completed build-out.
BOARDS & MEMBERSHIPS
Hired and trained a team of 25 staff members. Board of Directors, Lifting Possibilities, Inc. - Chairman
Developed marketing plan, collateral and sales
HONORS AND AWARDS
plans, and controlled budget to operate at 85%

3.
MLR.
Global Who’s Who in Executives –January2012, Who’s Who in
young executives – 2002,2003
Donald Chew &
EDUCATION
Associates EXECUTIVE HISTORY
cont.
MBA Healthcare Administration
Concordia University, DE
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BS Business Administration
Bethel College, KS
cross-training and resource redeployment
Led a core team of sales and management
BA Accounting
employees reports who redesigned and
implemented and upgraded the product lineup Bethel College, KS
(60% of sales)
LANGUAGES
French
Completed 1500 tax returns in year one
Created Franchise opportunities to expand
product offering and increased market share by
15%
EARLY CAREER (1991-1995)
Includes two management internships with
McDonald’s Corporation and Kmart Corporation.
Also includes positions such as Billing manager @
Newton Medical Center in Hospital/Clinic and Staff
Accountant @ Grinnell Corp. TYCO, in
manufacturing.