iOS enterprise
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This document provides an overview of using iOS devices in the enterprise. It discusses why IT needs to be engaged with mobile device management as employees increasingly use iOS devices. It covers using IBM Lotus Traveler with iOS, iOS enterprise capabilities including configuration profiles, and over-the-air deployment and mobile device management (MDM) to securely manage iOS devices. The presentation includes demos of an MDM solution to illustrate how devices can be enrolled and managed remotely.
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iOS enterprise
- 1. iOS devices in the enterprise Presenter: René Winkelmeyer Company: midpoints | purify it
- 2. About the speaker • René Winkelmeyer • Senior Consultant at midpoints | purify it • IBM Design Partner for Notes/Domino NEXT • IBM Design Partner for Mobile • OpenNTF projects • File Navigator (http://filenavigator.openntf.org) • Social Enabler (http://socialenabler.openntf.org) • Contact • Skype/Twitter/LinkedIn/Facebook: muenzpraeger • http://blog.winkelmeyer.com • rene.winkelmeyer@midpoints.de / mail@winkelmeyer.com
- 3. About the speaker • midpoints | purify it (http://www.midpoints.de) • IBM Advanced Business Partner • Apple Enterprise Developer Partner • we mobilize notes • IBM Lotus Traveler administration add-ons • IBM Lotus Traveler deployments • E-Mail-Management consulting • Notes/Domino, RCP, XPages development
- 4. Agenda • Why do YOU need to be engaged about iOS devices? • Using iOS devices with IBM Lotus Traveler • iOS enterprise capabilities • Over-The-Air-Deployment & MDM let‘s see demos for that
- 5. Agenda • Why do YOU need to be engaged about iOS devices? • Using iOS devices with IBM Lotus Traveler • iOS enterprise capabilities • Over-The-Air-Deployment & MDM
- 6. Why do YOU need to be engaged?
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- 18. Why do YOU need to be engaged? You‘ve got iOS devices and your users want mail (and more)! Be the king!
- 19. Why do YOU need to be engaged? Mobile devices mean: configure the device manually. Everything: VPN, Mail, WiFi and so on. And what about security? And about „BYOD“?
- 20. Why do YOU need to be engaged? Step 1: Define standards Step 2: Configure policies Step 3: Device Enrollment Step 4: Manage devices
- 21. Why do YOU need to be engaged? Step 1: Define standards Step 2: Configure policies Configuration profiles Step 3: Device Enrollment OTA Enrollment Step 4: Manage devices Mobile Device Management
- 22. Agenda • Why do YOU need to be engaged about iOS devices? • Using iOS devices with IBM Lotus Traveler • iOS enterprise capabilities • Over-The-Air-Deployment & MDM
- 23. Using iOS devices with Lotus Traveler
- 24. Using iOS devices with Lotus Traveler • Till now you need to activate ANY iOS device via iTunes (activate mode) • see the “iPhone Enterprise Deployment Guide”, Chapter 4 • BUT • there are serious rumors, that Apple will implement OTA-Activation with iOS 5 !!!
- 25. Using iOS devices with Lotus Traveler • IBM is leveraging the ActiveSync protocol for syncing mail, calendar and contacts, which is implemented per default on any iOS device. • “Normally” your users need to use the Traveler server and their http username and password to authenticate – and to install the “configuration profile”.
- 26. Using iOS devices with Lotus Traveler
- 27. Using iOS devices with Lotus Traveler
- 28. Using iOS devices with Lotus Traveler • IBM Lotus Traveler does NOT solve ALL of you’re administration and security requirements like • realtime black- and whitelisting on a device basis • distributed administration (allow local administrators or the 1st level suppurt access to the Traveler server)
- 29. Agenda • Why do YOU need to be engaged about iOS devices? • Using iOS devices with IBM Lotus Traveler • iOS enterprise capabilities • Over-The-Air-Deployment & MDM
- 31. iOS enterprise capabilities • Traveler does NOT serve YOUR requirements for a real enterprise deployment. • IMHO it’s not the job of IBM to deliver it. • The good news: Apple is (the only!) hardware provider which has currently real good configuration capabilities for their devices. • The bad news: They don’t have an enterprise-ready software for that.
- 32. iOS enterprise capabilities • For small environments you may use the “iPCU” – the iPhone Configuration Utility (despite the name it’s although for any iOS device). • You can create profiles with it. • But you don’t get a real OTA deployment.
- 33. iOS enterprise capabilities • A “profile” is a XML file, which follows the plist DTD. They file extension is “.mobileconfig”. • Those settings can be • Mail settings: Exchange Traveler, IMAP, POP3 • Certificates • VPN • WiFi • Passcode • Restrictions • …
- 35. iOS enterprise capabilities • You can deploy those iPCU profiles via • USB • Mail • HTTP download • For a secure deployment they should be encrypted and signed!
- 54. Agenda • Why do YOU need to be engaged about iOS devices? • Using iOS devices with IBM Lotus Traveler • iOS enterprise capabilities • Over-The-Air-Deployment & MDM
- 55. Over-The-Air deployment & MDM
- 56. Over-The-Air deployment & MDM DEMO
- 57. Over-The-Air deployment & MDM 2. Login 1. Open URL 3. Identify device 4. Enroll Identity (SCEP) Profile Certificate Service Authority 5. Individual encrypted profile 6. Profile installation 7. Confirm installation
- 58. Over-The-Air deployment & MDM • Mobile Device Management allows you • transparent OTA management of your iOS devices (through HTTPS) • Remote commands • Install/remove profiles seamless • Lock / erase device • reset passcode • Queries • Network information • Device information • App information
- 59. Over-The-Air deployment & MDM 1. OTA Enrollment 3. Install MDM Profile 4. Bind to MDM server 2. Create MDM Profile Notification Service MDM Server Initial setup
- 60. Over-The-Air deployment & MDM DEMO
- 61. Over-The-Air deployment & MDM 1. Send MDM Push 2. Device notification 3. Connect to MDM Notification Service MDM Server 4. Queries + commands via Profile-Payload Active Management
- 62. Conclusion • iOS devices are enterprise ready. • YOU need device management to have a valuable and secure iOS experience. • Get the most out of you business with iOS devices, OTA and custom applications. It’s really worth!
- 63. Conclusion
- 64. Thank you! If I’m not overdue: let’s switch to Q&A!
- 65. Contact • René Winkelmeyer • Skype/Twitter/LinkedIn/Facebook: muenzpraeger • http://blog.winkelmeyer.com • http://www.xing.de/Rene_Winkelmeyer • rene.winkelmeyer@midpoints.de / mail@winkelmeyer.com • midpoints | purify it • http://www.midpoints.de • info@midpoints.de
- 66. Resources • iTunes deployment • http://images.apple.com/iphone/business/docs/iPhone_iTunes.pdf • Device Deployment • http://images.apple.com/iphone/business/docs/iPhone_Business.pdf • Security • http://images.apple.com/iphone/business/docs/iPhone_Security.pdf • Mobile Device Management • http://images.apple.com/iphone/business/docs/iPhone_MDM.pdf • Certificates • http://images.apple.com/ipad/business/docs/iPad_Certificates.pdf