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Human Resource Management Chapter 12
L E A R N I N G  O U T L I N E  Follow this Learning Outline as you read and study this chapter. ,[object Object],[object Object],[object Object],[object Object]
L E A R N I N G  O U T L I N E  (cont’d)  Follow this Learning Outline as you read and study this chapter. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
L E A R N I N G  O U T L I N E  (cont’d)  Follow this Learning Outline as you read and study this chapter. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
L E A R N I N G  O U T L I N E  (cont’d)  Follow this Learning Outline as you read and study this chapter. ,[object Object],[object Object],[object Object]
The Importance of Human Resource Management (HRM) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Exhibit 12–1 Examples of High-Performance Work Practices ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Source:  Based on W. R. Evans and W. D. Davis, “High-Performance Work Systems and Organizational Performance: The Mediating Role of Internal Social Structure,”  Journal of Management,  October 2005, p. 760.
The HRM Process ,[object Object],[object Object],[object Object],[object Object]
Exhibit 12–2 Human Resource Management Process
Environmental Factors Affecting HRM ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Exhibit 12–3 Major U.S. Federal Laws and Regulations Related to HRM 1963 Equal Pay Act 1964 Civil Rights Act, Title VII (amended in 1972)    1967 Age Discrimination in Employment Act    1973 Vocational Rehabilitation Act    1974 Privacy Act 1978 Mandatory Retirement Act 1986  Immigration Reform and Control Act 1988  Worker Adjustment and Retraining Notification Act    1990  Americans with Disabilities Act 1991  Civil Rights Act of 1991  1993  Family and Medical Leave Act of 1993 1996  Health Insurance Portability and Accountability Act of 1996 2003 Fair and Accurate Credit Transactions Act 2004 FairPay Overtime Initiative
Managing Human Resources ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Current Assessment ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Current Assessment (cont’d) ,[object Object],[object Object],[object Object],[object Object]
Meeting Future Human Resource Needs Factors Affecting Staffing Strategic Goals Forecast demand for products and services Availability of knowledge, skills, and abilities Supply of Employees Demand for Employees
Recruitment and Decruitment ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Exhibit 12–4 Major Sources of Potential Job Candidates
Exhibit 12–5 Decruitment Options
Selection ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Exhibit 12–6 Selection Decision Outcomes
Validity and Reliability ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Exhibit 12–7 Selection Devices ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Written Tests ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Performance Simulation Tests ,[object Object],[object Object],[object Object],[object Object],[object Object]
Other Selection Approaches ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Exhibit 12–8 Suggestions for Interviewing ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Source:   Based on D.A. DeCenzo and S.P. Robbins,  Human Resource Management,  7th ed. (New York Wiley: 2002, p. 200)
Exhibit 12–9 Examples of “Can’t Ask and Can Ask” Interview Questions for Managers* ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],* Note: Managers should be aware that there are numerous other “can and can’t ask” questions. Be sure to always check with your HR department for specific guidance.
Exhibit 12–10 Quality of Selection Devices as Predictors
Other Selection Approaches (cont’d) ,[object Object],[object Object],[object Object],[object Object]
Orientation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Exhibit 12–11 Types of Training Source:  Based on “2005 Industry Report—Types of Training,”  Training,  December 2005, p. 22. Basic life/work skills, creativity, customer education, diversity/cultural awareness, remedial writing, managing change, leadership, product knowledge, public speaking/presentation skills, safety, ethics, sexual harassment, team building, wellness, and others  Specific Communication skills, computer systems application and programming, customer service, executive development, management skills and development, personal growth, sales, supervisory skills, and technological skills and knowledge General Includes Type
Exhibit 12–12 Employee Training Methods ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Employee Performance Management ,[object Object],[object Object]
Exhibit 12–13 Advantages and Disadvantages of Performance Appraisal Methods Time-consuming Thorough 360-degree appraisals Time-consuming Focuses on end goals; results oriented MBO Unwieldy with large number of employees; legal concerns Compares employees with one another Multiperson comparisons Time-consuming; difficult to develop Focus on specific and measurable job behaviors BARS Do not provide depth of job behavior assessed Provide quantitative data; less time-consuming than others Graphic rating scales Time-consuming; lack quantification Rich examples; behaviorally based Critical incidents More a measure of evaluator’s writing ability than of employee’s actual performance Simple to use Written essays Disadvantage Advantage Method
Compensation and Benefits ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Exhibit 12–14 Factors That Influence Compensation and Benefits Sources:  Based on R.I. Henderson, Compensation Management, 6 th  ed. (Upper Saddle River, NJ: Prentice Hall, 1994), pp. 3–24; and A. Murray, “Mom, Apple Pie, and Small Business,” Wall Street Journal, August 15, 1994, p. A1
Career Development ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Exhibit 12–15 What College Graduates Want From Jobs ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Sources:  Based on S. Shellenbarger, “Avoiding the Next Enron: Today’s Crop of Soon-to-Be Grads Seeks Job Security,”  Wall Street Journal Online,  February 16, 2006; “MBAs Eye Financial Services and Management Consulting,”  HRMarketer.com,  June 7, 2005; and J. Boone, “Students Set Tighter Terms for Work,”  FinancialTimes.com,  May 21, 2005.
Exhibit 12–16 Some Suggestions for a Successful Management Career
Current Issues in HRM ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Current Issues in HRM (cont’d) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Current Issues in HRM (cont’d) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Current Issues in HRM (cont’d) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Terms to Know ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Terms to Know (cont’d) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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Chapter 12 Human Resource Management Ppt12

  • 2.
  • 3.
  • 4.
  • 5.
  • 6.
  • 7.
  • 8.
  • 9. Exhibit 12–2 Human Resource Management Process
  • 10.
  • 11. Exhibit 12–3 Major U.S. Federal Laws and Regulations Related to HRM 1963 Equal Pay Act 1964 Civil Rights Act, Title VII (amended in 1972) 1967 Age Discrimination in Employment Act 1973 Vocational Rehabilitation Act 1974 Privacy Act 1978 Mandatory Retirement Act 1986 Immigration Reform and Control Act 1988 Worker Adjustment and Retraining Notification Act 1990 Americans with Disabilities Act 1991 Civil Rights Act of 1991 1993 Family and Medical Leave Act of 1993 1996 Health Insurance Portability and Accountability Act of 1996 2003 Fair and Accurate Credit Transactions Act 2004 FairPay Overtime Initiative
  • 12.
  • 13.
  • 14.
  • 15. Meeting Future Human Resource Needs Factors Affecting Staffing Strategic Goals Forecast demand for products and services Availability of knowledge, skills, and abilities Supply of Employees Demand for Employees
  • 16.
  • 17. Exhibit 12–4 Major Sources of Potential Job Candidates
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  • 20. Exhibit 12–6 Selection Decision Outcomes
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  • 28. Exhibit 12–10 Quality of Selection Devices as Predictors
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  • 31. Exhibit 12–11 Types of Training Source: Based on “2005 Industry Report—Types of Training,” Training, December 2005, p. 22. Basic life/work skills, creativity, customer education, diversity/cultural awareness, remedial writing, managing change, leadership, product knowledge, public speaking/presentation skills, safety, ethics, sexual harassment, team building, wellness, and others Specific Communication skills, computer systems application and programming, customer service, executive development, management skills and development, personal growth, sales, supervisory skills, and technological skills and knowledge General Includes Type
  • 32.
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  • 34. Exhibit 12–13 Advantages and Disadvantages of Performance Appraisal Methods Time-consuming Thorough 360-degree appraisals Time-consuming Focuses on end goals; results oriented MBO Unwieldy with large number of employees; legal concerns Compares employees with one another Multiperson comparisons Time-consuming; difficult to develop Focus on specific and measurable job behaviors BARS Do not provide depth of job behavior assessed Provide quantitative data; less time-consuming than others Graphic rating scales Time-consuming; lack quantification Rich examples; behaviorally based Critical incidents More a measure of evaluator’s writing ability than of employee’s actual performance Simple to use Written essays Disadvantage Advantage Method
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  • 36. Exhibit 12–14 Factors That Influence Compensation and Benefits Sources: Based on R.I. Henderson, Compensation Management, 6 th ed. (Upper Saddle River, NJ: Prentice Hall, 1994), pp. 3–24; and A. Murray, “Mom, Apple Pie, and Small Business,” Wall Street Journal, August 15, 1994, p. A1
  • 37.
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  • 39. Exhibit 12–16 Some Suggestions for a Successful Management Career
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  • 45.