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Rebranding Mistakes
that Could Cost You
Diane Lefrandt
Rebranding your business can
bring with it monumental
benefits, but there are many
mistakes that can be made
along the way. Be cautious of
these common rebranding
mistakes, and avoid them at all
costs to help your business save
face – and money.
DITCHING THE
DEMOGRAPHIC
Your current customer base is
a great place to gain
insight into your brand, to
determine what changes to
make. Gaining customers from
a different audience than your
existing demographic is
always great, but rebranding
specifically with the intent to
appeal to a different audience
can cause backlash with your
current loyal demographic. 
FIXING WHAT ISN’T
BROKEN
If a product, logo, mission, internal
process, or another aspect of your
brand is working, don’t mess with
it. Often times, loyal customers do
not react well to change.
Consumers like consistency when
it comes to the quality of the
product or service that your
business provides. This is another
example of when consulting with
your current customer base is a
great way to gain insight on what
does need changing, and what is
better left alone.
IGNORING THE END RESULT
The measure of the success of
the rebrand should be
determined in the planning
phase before it even happens.
You should be specific as to
what the goal of the rebranding
is, and how that can be
measured once it is done. A
savvy business owner will devise
both long term and short term
goals to measure after
rebranding.
Thank you!
Diane Lefrandt
All photos from Unsplash

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Rebranding Mistakes that Could Cost You | Diane Lefrandt

  • 1. Rebranding Mistakes that Could Cost You Diane Lefrandt
  • 2. Rebranding your business can bring with it monumental benefits, but there are many mistakes that can be made along the way. Be cautious of these common rebranding mistakes, and avoid them at all costs to help your business save face – and money.
  • 3. DITCHING THE DEMOGRAPHIC Your current customer base is a great place to gain insight into your brand, to determine what changes to make. Gaining customers from a different audience than your existing demographic is always great, but rebranding specifically with the intent to appeal to a different audience can cause backlash with your current loyal demographic. 
  • 4. FIXING WHAT ISN’T BROKEN If a product, logo, mission, internal process, or another aspect of your brand is working, don’t mess with it. Often times, loyal customers do not react well to change. Consumers like consistency when it comes to the quality of the product or service that your business provides. This is another example of when consulting with your current customer base is a great way to gain insight on what does need changing, and what is better left alone.
  • 5. IGNORING THE END RESULT The measure of the success of the rebrand should be determined in the planning phase before it even happens. You should be specific as to what the goal of the rebranding is, and how that can be measured once it is done. A savvy business owner will devise both long term and short term goals to measure after rebranding.
  • 6. Thank you! Diane Lefrandt All photos from Unsplash