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“Evidence based” products for improving
librarian decision making:
A critical analysis
Denise Koufogiannakis
July 7, 2015 | EBLIP8
1.
BACKGROUND
What’s going on?
2.
AIMS
Aims
This study sought to explore which
products are being promoted as
evidence based, how they are being
presented to librarians, and what types of
messages are being conveyed. Are
these new tools useful or is evidence
based terminology simply being applied
as a marketing strategy?
3.
METHODOLOGY
Methodology
▷ Qualitative approach
▷ Discourse analysis
o content analysis
o textual analysis
Methods
5 LIS practitioner magazines searched:
▷ Library Journal (USA)
▷ American Libraries (USA)
▷ Feliciter (Canada)
▷ INCITE (Australia)
▷ CILIP Update (UK)
5 years of content searched: 2010-14
Methods
Websites & promotional brochures of
identified products
email promotion, vendor trade shows
4.
FINDINGS
12 texts:
▷ Library Journal
(10)
▷ CILIP (1)
▷ INCITE (1)
LIS magazine analysis
Type of content:
▷ article (5)
▷ webcast
promotion (4)
▷ ad (2)
▷ interview (1)
▷ Baker & Taylor’s
collectionHQ (9 texts)
o Evidence Based
Selection Planning (2)
o Evidence Based Stock
Management (1)
▷ Innovative Interfaces
Decision Center (3)
▷ CIVIC technologies (2)
▷ EnvisionWare Enterprise
Reporter (2)
▷ Intota Assessment (2)
Products mentioned
▷ 360 Counter Service (1)
▷ Gale Analytics on
Demand (1)
▷ Bowker Book Analysis
(1)
▷ iPro Live (1)
▷ Nielsen Bookdata (1)
▷ Resources for College
Libraries (1)
▷ Ulrich’s Serials Analysis
(1)
▷ Zoho Creator (1)
What do these products do?
Data gathering tools for collection analysis
▷ public libraries - demographic information +
circulation information, - for management of the
collection, help with acquisition decisions
▷ academic libraries - collections related information
such as usage statistics, cost per use - for
cancellation purposes, weeding, ROI
Other data sources
Revealed a different type of product being marketed:
Evidence Based Acquisition method of purchasing
▷ Alexander Street
Press
▷ Cambridge University
Press
▷ Elsevier
▷ Gale
▷ Greenleaf
Publishers taking this approach
▷ Oxford University
Press
▷ Palgrave Macmillan
▷ Project Muse
▷ SAGE
▷ Taylor & Francis
▷ Wiley
The type of sell
3 selling strategies
Direct
Obvious - ads, etc
Direct
Unintended
Not intending to sell the product
Direct
Stealth
hidden, deceptive
Unintended
Terminology used to sell
Magazines
▷ time saving
▷ makes the librarian’s job easier
▷ enables libraries to do more
▷ improves collection management
▷ used by other satisfied customers
▷ dependable
▷ have well-developed infrastructure
▷ easy to use
▷ high quality
Evidence Based Acq.
▷ smart purchasing decisions
▷ “you decide”
▷ Meet direct needs of user
base
▷ maximize budget/flexibility
▷ support decision making
“CHQ can extract data from any integrated
library system (ILS) and then, through a suite of
web-based modules, create a data-driven plan
to build and deploy a library’s physical
collection. CHQ makes clear what materials to
buy and in what quantity to meet patron
demand. It also makes transfers among
branches and weeding quick, evidence-based
activities.
LJ3 - Article written by LJ editor
“introducing this unique purchase model allows
our customers to experience the platform with
little risk and also enables them to make smart
purchasing decisions that they can feel
comfortable are meeting the direct needs of
their user base.
Gale Virtual Reference Library
5.
DISCUSSION
Discussion
▷ Useful products? Evidence-based
products?
▷ Has EBLIP finally arrived? Have we
allowed vendors to apply “evidence-
based” without question? Does this
diminish meaning?
▷ Need to be critical.
Thank you!
Any questions?
dak@ualberta.ca
@dkouf
Credits
Special thanks to all the people who made
and released these awesome resources for
free:
▷ Presentation template by SlidesCarnival
▷ Photographs by Unsplash

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"Evidence based" products for improving librarian decision making:

  • 1. “Evidence based” products for improving librarian decision making: A critical analysis Denise Koufogiannakis July 7, 2015 | EBLIP8
  • 5. Aims This study sought to explore which products are being promoted as evidence based, how they are being presented to librarians, and what types of messages are being conveyed. Are these new tools useful or is evidence based terminology simply being applied as a marketing strategy?
  • 7. Methodology ▷ Qualitative approach ▷ Discourse analysis o content analysis o textual analysis
  • 8. Methods 5 LIS practitioner magazines searched: ▷ Library Journal (USA) ▷ American Libraries (USA) ▷ Feliciter (Canada) ▷ INCITE (Australia) ▷ CILIP Update (UK) 5 years of content searched: 2010-14
  • 9. Methods Websites & promotional brochures of identified products email promotion, vendor trade shows
  • 11. 12 texts: ▷ Library Journal (10) ▷ CILIP (1) ▷ INCITE (1) LIS magazine analysis Type of content: ▷ article (5) ▷ webcast promotion (4) ▷ ad (2) ▷ interview (1)
  • 12. ▷ Baker & Taylor’s collectionHQ (9 texts) o Evidence Based Selection Planning (2) o Evidence Based Stock Management (1) ▷ Innovative Interfaces Decision Center (3) ▷ CIVIC technologies (2) ▷ EnvisionWare Enterprise Reporter (2) ▷ Intota Assessment (2) Products mentioned ▷ 360 Counter Service (1) ▷ Gale Analytics on Demand (1) ▷ Bowker Book Analysis (1) ▷ iPro Live (1) ▷ Nielsen Bookdata (1) ▷ Resources for College Libraries (1) ▷ Ulrich’s Serials Analysis (1) ▷ Zoho Creator (1)
  • 13. What do these products do? Data gathering tools for collection analysis ▷ public libraries - demographic information + circulation information, - for management of the collection, help with acquisition decisions ▷ academic libraries - collections related information such as usage statistics, cost per use - for cancellation purposes, weeding, ROI
  • 14. Other data sources Revealed a different type of product being marketed: Evidence Based Acquisition method of purchasing
  • 15. ▷ Alexander Street Press ▷ Cambridge University Press ▷ Elsevier ▷ Gale ▷ Greenleaf Publishers taking this approach ▷ Oxford University Press ▷ Palgrave Macmillan ▷ Project Muse ▷ SAGE ▷ Taylor & Francis ▷ Wiley
  • 16. The type of sell 3 selling strategies
  • 20. Terminology used to sell Magazines ▷ time saving ▷ makes the librarian’s job easier ▷ enables libraries to do more ▷ improves collection management ▷ used by other satisfied customers ▷ dependable ▷ have well-developed infrastructure ▷ easy to use ▷ high quality Evidence Based Acq. ▷ smart purchasing decisions ▷ “you decide” ▷ Meet direct needs of user base ▷ maximize budget/flexibility ▷ support decision making
  • 21. “CHQ can extract data from any integrated library system (ILS) and then, through a suite of web-based modules, create a data-driven plan to build and deploy a library’s physical collection. CHQ makes clear what materials to buy and in what quantity to meet patron demand. It also makes transfers among branches and weeding quick, evidence-based activities. LJ3 - Article written by LJ editor
  • 22. “introducing this unique purchase model allows our customers to experience the platform with little risk and also enables them to make smart purchasing decisions that they can feel comfortable are meeting the direct needs of their user base. Gale Virtual Reference Library
  • 24. Discussion ▷ Useful products? Evidence-based products? ▷ Has EBLIP finally arrived? Have we allowed vendors to apply “evidence- based” without question? Does this diminish meaning? ▷ Need to be critical.
  • 26. Credits Special thanks to all the people who made and released these awesome resources for free: ▷ Presentation template by SlidesCarnival ▷ Photographs by Unsplash