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Africa DevOps Day 2015

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What cornerstones of Spotify's culture help DevOps and Agile flourish?

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Africa DevOps Day 2015

  1. 1. DevOps at Spotify Danielle Jabin
  2. 2. How do we at Spotify makeAgile and DevOps work?
  3. 3. Over 75 million active users everymonth
  4. 4. Access to more than 30 million songs
  5. 5. What is DevOps?
  6. 6. Developers and Operations working in symbiotic harmony.
  7. 7. What’s at the bottom of the rabbit hole?
  8. 8. I’m here, reporting live.
  9. 9. There is no “right” way.
  10. 10. Caveat: there are some wrong ways…but there is no “right” way.
  11. 11. Overheard at Spotify: “it depends”.
  12. 12. What helps makesAgile successful at Spotify also makes DevOps successful.
  13. 13. Is it magical tooling and processes?
  14. 14. DevOps is not just about magical tooling and processes. Noa @blippie
  15. 15. Ops in Squads ‣  "The Operations team has since disbanded as a formal team and most of them are now squads within the Service Availability product area, focusing primarily on providing infrastructure, tools, and support to enable other Squads to meet this goal." Ops in Squads Guild Embeddings SRE Unconference SRE Lunch and Learn
  16. 16. Incident Manager On-Call (IMOC) ‣  "Most incidents and outages at Spotify are handled by an operationally responsible squad (or two) without the need for a coordinator. IMOC helps with the remainder.” Coordinate as necessary Address systemic or infrastructure issues
  17. 17. Is it about finding unicorns?
  18. 18. DevOps is not about finding unicorns. Noa @blippie
  19. 19. As long asyou have the mindset, the skillset can be learned.
  20. 20. What is the “secret sauce” then?
  21. 21. DevOps is about culture, empathy. Noa @blippie
  22. 22. We’re all on the same team. •  Working together, failing together •  Learning from failure and success, again and again •  Removing silos
  23. 23. “Failures are finger posts on the road to achievement.” - C.S. Lewis
  24. 24. Huh?
  25. 25. Ifyou want more luck, take more chances.
  26. 26. How does Spotify cultivate a failure- friendly culture?
  27. 27. Spotify values on the office walls
  28. 28. Fail Wall
  29. 29. Reinforcement and repetition That’s this guy (CTO)
  30. 30. Imagine this: it’syour first month on the job, andyou’ve justvery publiclybroken some firewall settings.
  31. 31. What happens next?
  32. 32. Others chime in…
  33. 33. And more…
  34. 34. And more…
  35. 35. And even more!
  36. 36. How can you build a failure-friendly culture in your company?
  37. 37. Cultivate mindset first.
  38. 38. Questions?
  39. 39. Thank You!