Our Shopify web designers and developers can help you to setup your store with in week, Dit Interactive one of the leading Shopify development Company and our Shopify Experts have already word on 500+ project in multi purl category.

1. Facebook messenger to be used as communication
Channel by Shopify Merchants.

2. We have offered Shopify web design services for a long time.
However, we have never been as excited.Shopify has introduced a
great new way of communicating with your customers – Facebook
Messenger.
We all make use of Facebook to connect with our friends or send them
messages. What if you had the option of doing the same with your
customers? Imagine where your online store’s customer satisfaction
will go if you could engage your customers with live, interactive
communication. That’s what Shopify is presenting to you with its
Facebook messenger integration. This all-new feature has got not just
the store owners but even the shopify experts excited. Now, you can
communicate with your customers in real-time, answer questions, or
even recommend products via Facebook messenger.
Introduction

3. Why is this feature great?
As a shopify development company, we think that this new feature
will augur well for all our customers. Here are some reasons why:
– Relationship : Engaging conversation is the tried-and- tested way of
building customer relations in bricks-and- mortar stores. This Facebook
messenger integration lets you do the same online. You get to know
your customers’ names and even offer them personalized service. That
leads to lasting relations.
– Automation : Facebook is moving towards automation with its Bots
for Messenger. The objective is to automate some part of customer
service. At the same time, Shopify is building Commerce Bots to
automatically perform some unimaginable tasks for you. That will
definitely free up a lot of your customer service team’s time.

4. – Customer Delight : Finally, prompt service and deep relations will
lead to customer delight. You will get more patrons who will be your
loyal brand ambassadors.
Why is this feature great?

5. How do you get started ?
Have a Shopify store : If you don’t have a Shopify store already,
hire a qualified Shopify web developer to get you one.
Add Messenger Channel : The next step is to add messenger
channel in Shopify. That is just a mouse-click away.
Connect : Now, you need to connect your FB Business Page with
Shopify. When you add the messenger channel, you will be
guided through the process.
Community : Now, your customers can send you messages through
messenger and you can respond via Facebook on your computer
or through the Facebook mobile application.

6. How can you engage with your customers?
Now that you have your Facebook messenger integrated with Shopify,
how can you engage with your customers? Here is an example:
– If your shopper is signed into Facebook at the time of checkout, they
will get an option of getting their order confirmation, customer service,
and other relevant information via Facebook.
– Once the shopper opts in, they will receive their first message which
is an order confirmation with payment and shipping details. This is
sent automatically from your business Facebook account.

7. – Future notifications are sent automatically too. For example, they
get a push notification when the delivery is complete.
– What’s more? Your customers can respond to you. They can send
you inquiries, thank you notes, or even an unboxing selfie. There are
tons of emoticons and other options to be used.
– Interestingly, your chat with the customers will always be available
in chat history.
How can you engage with your customers?

8. When can you use the feature?
This feature will be rolled out in a course of a few weeks. However,
the messenger channel can be added to your Shopify store right
now. The feature is currently available to store owners operating in
USA. Our sources suggest that Canada seems to have been covered
too. Other countries are soon expected to get a taste of this feature.

9. DIT Interactive and Shopify
There are numerous Shopify web designers and Shopify web
developers. However, we are passionate about both these aspects of
the platform. Our in-house team of shopify website designers and
developers offers to you a comprehensive eCommerce solution. With
our broad business experience, we aspire to make your Shopify web
design commerce-ready. Moreover, our Shopify website developers
make your store user-friendly and comprehensive. You can contact us
at hello@ditinteractive.com for more information.