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OBF Academy - case BMI Healthcare

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Customer case presented by Ian Gardner from BMI Healthcare. How BMI Healthcare tries to expose internal expertise via an Open Badge directory. The project has started to develop a better understanding of expertise and ending silos between teams and locations.
Recording: https://openbadgefactory.com/academy/?direct=portfolioModal-2018-06-25-webinar

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OBF Academy - case BMI Healthcare

  1. 1. Ian Gardner, Learning and Development Lead EXPERTISE DISCOVERY
  2. 2. Context
  3. 3. ‘As Was’: The Challenge  Colleagues have a range of skills and experience.  However, this is often hidden.  Teams often need to answers questions like the below:  I need a project manager in my region, how can I find one?  I need help with Excel, who can I contact?  Do we have anyone qualified to perform this new service?  Who are super users for in-house tools?
  4. 4. Open Badges: Proposed Structure User Need Related To SICK: Individual' s Profile Expertise (Skill / Info / Competency / Knowledge - SICK) Database Individua l Holds / Displays SME Delivers / Trains / Recognise s Colleagu e seeks expertise Badge issued or requested Published
  5. 5. Options  An analysis of options was undertaken in 2016  Two Open Badge providers are possible partners: Profinda.com Larger scale Workforce insight platform with associated costs. LinkedIn Would require staff to setup accounts and to use their own proprietary system(s) rather than Open Badges. DigitalMe Part of City and Guilds, have licenced Credly technology for use in UK. Already working with other ILM groups. Open Badge Factory ‘Lighter touch’ with lower costs than Credly. Integration option for Totara.
  6. 6. Prelaunch Narrowed what platform to be used for:
  7. 7. Aligned to Existing Branding
  8. 8. Badge Branding
  9. 9. Launch
  10. 10. Launch Video
  11. 11. Totara Plugin
  12. 12. Allow Everyone to Access ‘Admin’ Feature
  13. 13. But…  In first year only:  13 badges  27 issues  How reinvigorate interest?  Or is it just creating another solution
  14. 14. Questions and Comments Happy to keep the conversation going @iangardnergb https://www.linkedin.com/in/igardner/ https://www.slideshare.net/iangardner