Slides from our monthly Power Platform Webinar that includes news, updates and a follow through tutorial as well as open Q and A.

1. Power Platform Community
November 2021

2. Web cast has started
Web cast is being recorded
If you can’t hear anything check
your speaker settings

3. For questions after the event:
Email : director@ciaops.com
Twitter : @directorcia

4. Please:
- Turn off your mobile
- Turn off your email
- Have somewhere to
take notes

5. Agenda
-About the Presenters
-Power Platform Update
-Creating a Virtual Agent
-Q & A

6. “The Power Platform provides me a simple method to be
able to create, automate and analyse business data in
ways which have never been possible.”
Email: andrew@powerassist.com.au
Blog: powerassist.com.au
LinkedIn: linkedin.com/in/gallagher-andrew
Twitter: twitter.com/andrewga11agher
• Bachelor of Science (Computer Science)
• Certifications in Microsoft 365, Azure, Dynamics 365
and Microsoft Power Platform.
About Me
Andrew Gallagher

7. • Helping Small and Medium businesses to modernize their
business systems and processes
• Using our ability to understand a business’ needs and the
Microsoft Power Platform
• By helping businesses to help themselves or carry out the project
tasks for them.
Email: bill@mallit.solutions
LinkedIn: linkedin.com/in/billmallett
About Me
Bill Mallett

8. “An easier way to provide business solutions that even
my non-technical customers can use? Sign us all up!”
• Master of Commerce (Accounting)
• Certifications in Microsoft 365
Email: yeoman@citisystems.com.au
LinkedIn: linkedin.com/in/yeomanyu
Twitter: twitter.com/yeomany
About Me
Yeoman Yu

10. • Power Platform pay-as-you-go usage billing in Azure.
• https://powerapps.microsoft.com/en-us/blog/low-code-with-low-risk-announcing-pay-as-you-go-for-power-apps-public-preview/
• Native Power Apps on mobile devices
• https://powerapps.microsoft.com/en-us/blog/create-mobile-apps-with-power-apps-preview/
• Experimental Co-authoring for Power Apps Studio
• https://powerapps.microsoft.com/en-us/blog/experimental-co-authoring-for-power-apps-studio/
• Public Preview of Power Apps Conditional Access on individual apps
• https://powerapps.microsoft.com/en-us/blog/announcing-public-preview-of-power-apps-respecting-conditional-access-on-
individual-apps/
• Enhancing AI for Low Code Development with AI Builder
• https://powerautomate.microsoft.com/en-us/blog/enhancing-ai-for-low-code-development-with-ai-builder/
• Low Code, No Code, No Problem – A Beginners Guide to Power Platform.
• https://myignite.microsoft.com/sessions/bf38988a-900b-47ce-bc28-51f0e21b39a6?source=sessions
News

11. Creating a Power
Virtual Agent

12. Power Virtual Agents
Aka “Chat Bots” or “Bots”
Automated Program that conducts a
normal language conversation via
text/voice input

13. Benefits of Power Virtual Agents
• Solves Business Problems (Customer/Staff
interaction via website/Teams, etc.)
• Quick Start
• Little coding required
• Natural, rich conversations
• Can be linked to other Services/Systems

17. To Start Building a Chat Bot
https://aka.ms/TryPVA

18. Demo

19. Creating a
Power Virtual
Agent

20. What is the problem?
So, what's the solution?
Why Power Virtual Agents?

21. • It begins with asking the bot a question.
How does it work?

22. • The bot will then
• choose a topic.
• confirm the topic selection.
• gather general information
• request leave type
• display a personal message
• gather leave information
• confirms request

24. Demo

25. Creating a
Power Virtual
Agent (cont.)

26. What is the problem?
So, what's the solution?
Why Power Virtual Agents?

27. • It begins with asking the bot a question.
How does it work?

29. Demo

31. Now that you have seen our bot in action try it out for yourself.
https://bit.ly/3EYXRfZ

32. Take Aways
• The Power Platform provides many ways to collect data.
• A Power Virtual Agent solves business problems.
• You can initiate a Power Virtual Agent from anywhere.
• A Power Virtual Agent can integrate with anything.
• A Power Virtual Agent will work on any device.
• Using Power Virtual Agents, you can leverage advanced
AI capabilities.

33. Resources
• Microsoft Power Platform Learning Resources
https://powerapps.microsoft.com/en-us/blog/microsoft-powerapps-learning-resources/
• Free Technical Cloud Training Events
https://www.microsoft.com/en-au/business/learn/cloud-training-events/
• Exam PL-900: Microsoft Power Platform Fundamentals
https://docs.microsoft.com/en-us/learn/certifications/exams/pl-900
• Microsoft Power Platform Fundamentals – Learning Path
https://docs.microsoft.com/en-us/learn/paths/power-plat-fundamentals/
• Microsoft Power Platform Fundamentals – Training Days
https://info.microsoft.com/AU-PowerApps-CATALOG-FY21-03Mar-15-
MicrosoftPowerPlatformVirtualTrainingDayAppMaker-
SRDEM63168_CatalogDisplayPage.html?ocid=eml_pg286001_gdc_comm_ba
November 2021 Dates : Tuesday 16th, Thursday 25th
December 2021 Dates : Thursday 9th

34. Get access to the latest
information by becoming a
Patron
http://www.ciaopspatron.com

36. That’s all folks!
Thanks for attending