Darrin Bond, Chief Information Officer - Department of Communities, Child Safety and Disability Services

1. DARRIN BOND
Chief Information Officer
Department of Communities, Child Safety and
Disability Services

2. AGENDA
• Overview of Department of Communities,
Child Safety and Disability Services
Information Services
• Significant Departmental reforms
• Future Ways of Working blueprint
• ICT Enabled Portfolio
• Overview of Information Services

3. OVERVIEW OF DCCSDS
Enable vulnerable Queenslanders to participate in
and contribute to a fair, resilient and prosperous
Queensland.
• children at risk of harm and
their families
• people with disability
• people who are subject to
domestic and family violence
• youth, seniors, multi-cultural,
volunteers and carers
• Whole communities post
disaster

4. DOMESTIC & FAMILY
VIOLENCE PREVENTION

5. MINISTERIAL
Minister for Communities, Women and Youth,
Child Safety and the Prevention of Domestic and
Family Violence Shannon Fentiman MP
Minister for Disability Services, Seniors and
Assisting the Premier on North Queensland
Coralee O'Rourke MP
Minister for Employment and Industrial Relations,
Racing and Multicultural Affairs Grace Grace MP
Service area 1: Child and Family Services
Service area 2: Disability Services
Service area 3: Community Services

6. MULTICULTURAL MONTH

7. OVERVIEW OF DCCSDS
• As at 30 June 2015 5934 full-time equivalent staff
58.65% in frontline roles,
30.74% in frontline support roles
10.61% in corporate roles
• In 2014–15, the department contracted services from
1186 government and non-government organisations
with approximately $1.469 billion to support individuals,
families and communities.
• The department invested $91.418 million for services
from the Commonwealth for the delivery of disability
services for people over the age of 65.

10. WHAT NDIS MEANS TO ME

11. FUTURE WAYS OF WORKING
Outlines how the department will work
with Queensland communities, industry
and across government to:
• embrace technology,
• embed digitally enabled services and
• give Queenslanders choice, flexibility
and autonomy in how they engage with
government.

12. INFORMATION SERVICES
Information Services supports:
• DCCSDS
• Youth Justice Services (within
Department of Justice and
Attorney-General - DJAG)
• Department of Aboriginal and
Torres Strait Islander
Partnerships (DATSIP)
• More than 220 networked sites
across Queensland.

13. ICT STRATEGIC PLAN OBJECTIVES

14. ICT ENABLED PORTFOLIO 2016-17
• Adoption Client Management System Replacement
• Carepay System Replacement
• Child & Family Services Reform
• Community Recovery Reform
• Domestic & Family Violence Reform
• Enterprise and Sector Information Sharing
• ICT Service Transformation
• Reporting & Business Intelligence
• Social Investment and Contract Management

15. SORTLI APP

16. • Analyse and understand the interactions between Child Safety
Officers and young people in out-of-home
• Developed using a customer-centric approach, and co-designed with
young people in care, young consultants from CREATE, NGO staff,
and child safety officers in the North Coast region.
• Share important information and
documents - collect and store
information for a young person’s life
story
• Facilitate future visioning and goal
setting - complimentary
communication channel
• Build upon relationships between
frontline staff and young people
KICBOX APP

17. DATA GOVERNANCE
• Data Governance
Board chaired by
DDG, Corporate and
Executive Services
• includes members
from across the
department
The department publishes 58 Open Data datasets
which contain over 270 data resources

18. CONTACT
Darrin Bond
CIO@communities.qld.gov.au
07 3035 7257