The document discusses cross-cultural communication and listening barriers. It notes that immigration rates are high in the US currently and ethnic minority birthrates are rising compared to white Americans. It then lists common listening barriers like on-off, glazed-eyed, and don't rock the boat listening. It also discusses the importance of humility in dialogue according to Paulo Freire and challenges like cultural chauvinism versus understanding other cultures.

1. Cross-Cultural Communication Week 3

2. Diversification of the US Current immigration rates are the highest in US history; birthrates of White Americans are declining in comparison to ethnic minorities

3. “A group never becomes a community unless it develops the habit of deep, respectful listening to one another”

4. Common listening barriers On-Off listening Symptoms Solutions Red flag listening Symptoms Solutions Open ears—closed mind listening Symptoms Solutions

5. Common listening barriers Glassy-eyed listening Symptoms Solutions Too-deep-for-me listening Symptoms Solutions Don’t rock-the-boat listening Symptoms Solutions

6. Dialogue cannot exist without humility “How can I enter into a dialogue if I always imagine that others are ignorant, and never become conscious of my own ignorance? How can I enter into dialogue if I see myself as a person apart from others?...” “If I am closed to, and even offended by, the contribution of others; if I fear being displaced, how can I hold a dialogue?” --Paulo Freire

7. Cultural Chauvinism Belief that one’s culture is the best, superior to all other cultures Feeling no need to learn about other cultures

8. Tolerance Awareness of cultural differences Recognition that differences stem from ethnicity No judgment of cultural differences as inferior

9. Minimalization Minimizing cultural differences by emphasizing universality of human needs and behaviors

10. Understanding Recognizing that reality is shaped by culture No judgment of different cultural realities Accepting and respective cultural differences