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CLO Summit Output

Tier 2 – Profile Selection
The Problem : Gap in Need Assessment

Lack of understanding of
our customer needs.

Customer
Dissatisfaction
leading to Clients
dropping out

Inaccurate Profile
Selection for our
Customers
Process : Better Profile Selection
Understanding the needs of our
customers help us match their
requirements faster and meet their
expectations

Understanding the future
talent needs of our customer
we can improve re-raising

By asking our
customers the right
questions in the JQ
(Job Role, Skills
required ) we will be
able to provide better
job profiles and re-raise
them in the future

Using the New Global Talent Profile during Sales Meetings
and Re-Raising Meetings will help us select Accurate Profiles
for our Customers and meet their Talent Expectations.

Results:
1. Matching Faster
2. Match More
3. No client drop-outs
4. Satisfied Customers
Profile Selection
Challenges with current JQ

Solution

JQ has Unclear Job Roles

Introduction of Minor and Major Job Roles and Goals for the internship will
help Interns prepare for the internship and result in clear expectation setting.

The length of the Job Questionnaire /
Profile Selection Tool

The new JQ is only 4 pages long including cover page and the contract.

JQ Unaligned to Sub-Products

Customers see skills and backgrounds specific to different sub products

JQ Unaligned to Demand and Supply

Entities can customize JQ according to global supply and partnerships for
specific Sub-Products

JQ Limited to current HR Needs

Asks about customers’ long-term HR needs / Recruitment patterns to help
Re-Raising in the future
The all new Job Questionnaire
o/
The Solution : New Job Questionnaire
1. Use the New Job Questionnaire at all your Sales and
Re-Raising Meetings.
2. Customize the JQ according to Demand and Supply
and Sub-Products your entity works with.
3. Follow the JQ guideline ( A guideline document that
describes the flow of a JQ Meeting) document to know
how to fill and follow-up on the same effectively.

Link for the Global Talent Profile Guideline Document :http://www.myaiesec.net/content/viewfile.do?contentid=1
0284569
Things to keep in mind while filling the JQ
Introduction

Make sure to follow-up on the company’s Mission, Vision and Values.
Explain AIESEC’s Mission and Vision to the company and the Why of GIP?

Position Info

Be as specific as possible and make sure the organization answers the purpose of
the internship.
Make sure to define the Key Deliverables of the intern and translate the same in
selecting intern profiles

Sub-Product
Information

Edit the JQ based on the sub-product / Field of work the customer chooses.
Align the skills , backgrounds and supply according to the same.

Future with
AIESEC

Inquire about Customer’s future needs and projects that could require Global
Talent
Profile Selection – MC Implementation
iGIP

Finalize the JQ after making it specific for Sub-Products and Demand And
Supply.

Translate it and Adapt it to local Realities. Educate

Educate Local Committees on the JQ Meeting Guidelines in the following slide.

Incorporate training on JQ Meeting and filling/usage of JQ into Sales
Development Program
Overall Implementation Timeline
(all 3 solutions)

Educatio
n about
account
manage
ment
andn JQ

Introduce,
adapt,
translate
new JQ

Allocate
one
account
manager
to every
account

New
Years
Campaig
n to meet
respectiv
e
accounts
and plan
2014

Create
Selection
Process
Tracking
Tool

Train
your
members
to slect
candidat
es and
impleme
nt
selection
timeline

Track your
members
selection
process
and deliver
the GIP for
customers!
Profile Selection – LC Implementation
iGIP

Go through the new JQ and understand usage of the same

Educate the GIP Peeps on how to use the new JQ Effectively
and run JQ meetings successfully.
Use the new JQ to understand the needs of the company and
align them in your processes.
oGIP

Educate your EPs on the new features like qualities expected
from the intern, the purpose of the internship and results
expected from the intern.
Highlight the importance of the personal qualities as one of
the selection criteria for TN takers

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Improve Profile Selection with New Job Questionnaire

  • 1. CLO Summit Output Tier 2 – Profile Selection
  • 2. The Problem : Gap in Need Assessment Lack of understanding of our customer needs. Customer Dissatisfaction leading to Clients dropping out Inaccurate Profile Selection for our Customers
  • 3. Process : Better Profile Selection Understanding the needs of our customers help us match their requirements faster and meet their expectations Understanding the future talent needs of our customer we can improve re-raising By asking our customers the right questions in the JQ (Job Role, Skills required ) we will be able to provide better job profiles and re-raise them in the future Using the New Global Talent Profile during Sales Meetings and Re-Raising Meetings will help us select Accurate Profiles for our Customers and meet their Talent Expectations. Results: 1. Matching Faster 2. Match More 3. No client drop-outs 4. Satisfied Customers
  • 4. Profile Selection Challenges with current JQ Solution JQ has Unclear Job Roles Introduction of Minor and Major Job Roles and Goals for the internship will help Interns prepare for the internship and result in clear expectation setting. The length of the Job Questionnaire / Profile Selection Tool The new JQ is only 4 pages long including cover page and the contract. JQ Unaligned to Sub-Products Customers see skills and backgrounds specific to different sub products JQ Unaligned to Demand and Supply Entities can customize JQ according to global supply and partnerships for specific Sub-Products JQ Limited to current HR Needs Asks about customers’ long-term HR needs / Recruitment patterns to help Re-Raising in the future
  • 5. The all new Job Questionnaire o/
  • 6. The Solution : New Job Questionnaire 1. Use the New Job Questionnaire at all your Sales and Re-Raising Meetings. 2. Customize the JQ according to Demand and Supply and Sub-Products your entity works with. 3. Follow the JQ guideline ( A guideline document that describes the flow of a JQ Meeting) document to know how to fill and follow-up on the same effectively. Link for the Global Talent Profile Guideline Document :http://www.myaiesec.net/content/viewfile.do?contentid=1 0284569
  • 7. Things to keep in mind while filling the JQ Introduction Make sure to follow-up on the company’s Mission, Vision and Values. Explain AIESEC’s Mission and Vision to the company and the Why of GIP? Position Info Be as specific as possible and make sure the organization answers the purpose of the internship. Make sure to define the Key Deliverables of the intern and translate the same in selecting intern profiles Sub-Product Information Edit the JQ based on the sub-product / Field of work the customer chooses. Align the skills , backgrounds and supply according to the same. Future with AIESEC Inquire about Customer’s future needs and projects that could require Global Talent
  • 8. Profile Selection – MC Implementation iGIP Finalize the JQ after making it specific for Sub-Products and Demand And Supply. Translate it and Adapt it to local Realities. Educate Educate Local Committees on the JQ Meeting Guidelines in the following slide. Incorporate training on JQ Meeting and filling/usage of JQ into Sales Development Program
  • 9. Overall Implementation Timeline (all 3 solutions) Educatio n about account manage ment andn JQ Introduce, adapt, translate new JQ Allocate one account manager to every account New Years Campaig n to meet respectiv e accounts and plan 2014 Create Selection Process Tracking Tool Train your members to slect candidat es and impleme nt selection timeline Track your members selection process and deliver the GIP for customers!
  • 10. Profile Selection – LC Implementation iGIP Go through the new JQ and understand usage of the same Educate the GIP Peeps on how to use the new JQ Effectively and run JQ meetings successfully. Use the new JQ to understand the needs of the company and align them in your processes. oGIP Educate your EPs on the new features like qualities expected from the intern, the purpose of the internship and results expected from the intern. Highlight the importance of the personal qualities as one of the selection criteria for TN takers