Dion Hinchcliffe

cio collaboration business social media strategy social business management intranet internet technology leadership cmo community software digital transformation engagement web digital workplace online community hr analytics customer experience chro big data cloud change management community management enterprise 20 cdo internet of things marketing innovation frameworks employee experience chatbots future of work wearables digital strategy digital workforce it enterprise 2.0 mobile social network effects productivity dion hinchcliffe wikis social software web 20 culture change agents enterprise social networks esn working out loud user experience ux information technology iot ceo digital business cxo mobility crm case study consumerization roi transformation unified messaging blogs soa automation remote work design employee engagement ai artificial intelligence bots low code digital disruption digital experience center of excellence network of excellence social collaboration holacracy products change business models design thinking service delivery jiveworld workplace dreamforce future trends coit business intelligence social network data value enterprise software google integration dms unified communication portals agile sharepoint ecm social computing social networks communication architecture enterprise conversational ai openai large language models cdao exponential change web3 decentralization systems of record systems of engagement return to work wellness worker journey andy grove learning and development goals onboarding performance management okrs cross skilling upskilling digital skills network leadership remote desktop vpn crisismanagement crisis covid19 coronavirus content management business process designthinking martech marketing technology customer service multicloud strateegy smart cities smart car internet of customers internet of everything casualty property healthcare insurance bigdata program office program management organization change management change networks blockchain citizen developer machine learning microframeworks virtual reality augmented reality digital marketing containers cem slack knowledge management e-mail whatsapp conversational uxs cms administration moderation champions forums measurement skills roadmap tools work communications portal enablement robots board of directors cfo coo master data management services product management convergence information ecosystem 3d printers erp enterprise architecture #socbiz crowdsourcing it department architect big data business change cloud customer experience constellation customer care analysis product development sales dachis group scale salesforce wiki web 2.0 database socbiz social analytics listening social media monitoring web services oscon open apis enterprise20 case studies summit ria choices growth assembly collective intelligence browser peer production development social networking programming soap best practices business case silos social sotware investment cost reduction methodology process methods social tools asuret twitter risk facebook michael krigsman socialtext hinchcliffe & company trust ross mayfield enterprise it project management control society scandinavia norway apis mashups rest open "web woa architecture" "emergent 20" solutions "enterprise