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Digital Media Assessment




April 2011
Leveraging Social Media
@devonvsmith
Quick Stats

   1,586 likes                                     46 uploads                                     12 subscribers
   1 post/day                                  2,060 views/upload                                 2 posts/month
6 comments/post                                  168 subscribers                                 1 comment/post




                          149 followers                                      373 photos                                  1 person
                            11% listed                                        0 contacts                                1 check-in
                          .5 tweets/day                                  114 high views/photo                              2 tips
                       .3 mentions/tweet


Arrows indicate if you are performing above, below, or similar to the average of your peers
In the following slides, you’ll notice black text that calls out specific recommendations for things you should change
What an awesome way
             to integrate bios, reviews,
                     and video!

                                            Consider using a YouTube
                                            video with muted sound
Website




                                             Great job linking to your
                                              social media presence




                                            This link structure is a little
            Consider a search box          confusing in addition to your
          somewhere on your front             header links. Consider
            page. This may give you                 eliminating it.
           insights into what users
             look for on your site
                                                Consider using A/B
                                            testing to eliminate one of
                                           the “Donate Now” buttons--
                                           too many calls to action can
                                              be counter productive
Consider checking Open Facebook Search
                                                                            for the conversations happening about Axis, off of your
89% of your 19 peers were active on                                          page.You can also encourage fans to use the “@Axis”
Facebook in the last month. They have an                                               feature to tag you in their posts.
average of 964 fans (max 4,941), post 2x/
week (max 1.3/day), and receive 3 likes or
comments per post. Compagnie Marie                   Know that an
Chouinard’s page is one to watch.              “interest” page exists for
                                             you on Facebook, which pulls
                                              in info from Wikipedia (so
                                              make sure Wikipedia stays
                                                      up to date)
Facebook




                                                                                                                     Videos seem to
                                                                                                                      be your most
                                                                                                                      popular posts
        Consider replacing the repetitive
      content in the “About” and “Company
        Overview” sections of your page               Consider
                                                   adding design
                                                 elements to your
                                                “Join” page and/or
                                                 converting it to a
                                                    landing page
The titles of these lists should give
                                                                                                    you some insight into what people
                                                                                                       expect you to tweet about.


   Consider letting                                                  Great job catching, and
us know who on staff                                              responding to a tweet about
     is tweeting                                                     you that didn’t include
                                                                       @AxisDanceCo
Twitter




                 Consider tweeting more
                consistently each month, at
                 varying times of the day


      Consider thanking retweeters with tweets that
       begin with their @name (so you don’t annoy
     followers with the same message multiple times).
                                                        63% of your 19 peers were active on
                                                        Twitter in the past 10 days. They have an
                                                        average of 208 followers (max 2,804),
                                                        tweeted 2x in 10 days (max 67), and got 1
                                                        mention per tweet (max 2). On average,
                                                        6% of their followers add them to a list
                                                        (max 16%). @lldanceexchange is one to
                                                        watch.
Most views to your
                                 videos come from “related
                                 videos;” keep up with the
                                great tagging & descriptions
                                 using key words. Consider
                                      creating playlists.



                                                                     There are a significant number of
                                                                 other YouTube users with Axis Dance Co
                                                               content. Consider curating/hosting a playlist of
                                                                        this content on your channel
YouTube




           Great job using
          category, tags, and
              comments




               53% of your 19 peers were active on
               YouTube in the last year. On average, they
               uploaded 4 videos (max 17), currently have
               1,369 channel views (max 7,595), have
               9,210 upload views (max 125k), and 20
               subscribers (max 192). Candoco or
               Company C are the ones to watch.
Consider using
           “AxisDanceCo” as
           your profile name                                                                Consider using
                                                                                       more descriptive tags so
                                                                                      your photos can be found
                                                                                              on Flickr
                                                        There are over 300
                                                    photos on Flickr mentioning
                                                  Axis Dance, by these groups &
                                                photographers. Consider joining the
                  Consider tagging the           photo groups and/or reaching out
                                                   to thank these photographers
Flickr




                 dancers in your photos




26% of your 19 peers were active on Flickr in
the past year. On average they posted 160
photos (max 265), had 2 contacts (max 11),
and had in the range of 69 views/photo (max
776). Candoco is one to watch.
58% of your 19 peers have an active venue
                                                                                               on Yelp (only 2 have been claimed). On
    26% of your 19 peers have an active
                                                                                               average, 5 people (max 263) have checked
    venue on Yelp (only 1 has been
                                                                                               in a total of 12 times (max 838) and left 0
    claimed). On average, they have
                                                                                               tips (max 7). ODC is one to watch.
    received 6 reviews (max 34), and have 5
    stars. Creativity Explored is one to
    watch.

                                                 May be useful to
                                               know these are the
                                              companies the public              Consider claiming
                                               associates as being           your venue so you have
                                                  similar to you               access to the venue
                                                                                    analytics
Yelp and Foursquare




                                                               Consider
                                                      adding a category & tags to
                                                        your Foursquare venue




                                                                         Great job
                                                                     experimenting with
                                                                      Foursquare, and
                                                                     showing users you
                                                                       are aware of it
32% of your 19 peers were active
                                                                              bloggers in the past 3 months. On
          Consider integrating                                                average, they post 2x per month (max 9),
       your blog into your website                                            have 4 subscribers (max 12), and receive
             for SEO benefit                                                   0 comments per post (max .5). Candoco
                                                                              is one to watch.




                                                Consider adding
                                       design elements to your blog so it
                                     better matches the rest of your social
Blog




                                               media presence




                                                                                         Are you satisfied with your
                                                                                        audience engagement? If not,
                                                                                        what do you think is holding
                                                                                                 you back?

                                                                                 “We felt [our blog] would be a way to engage
                                                                                 our audience and our current website did not
                                                                                 allow us to post recent events/happenings.
                                                                                 We started it as a platform to talk/share
                                                                                 about our annual commissioning - using it as a
                                                                                 way to share behind the scenes”
Other Social Media
                                                                       Consider
                                                                    monitoring these
                            Your wikipedia page looks             keywords on delicious
                     great, but isn’t well trafficked. Consider
                   adding new links to Axis Dance from other
                    wiki pages, and keeping an eye on traffic
                                       stats.                          Consider following
                                                                     these delicious users to
                                                                   find other relevant content,
                                                                    or using this number as a
                                                                   gauge to find what content
                                                                       of yours users find
                                                                           interesting



                                                                        Consider keeping an
       Consider claiming your                                          eye on some of these
Google Places page so you have access                              sources where you don’t have
 to venue analytics, and it shows up in                              an active social presence
           google searches




                                                                                                            Consider
                                                                                                       creating a company
                                                                                                      profile on LinkedIn so
                                                                                                          other dance
                                                                                                        professionals can
                                                                                                             find you
                                                        Peers: 3 linked to MySpace, 4 to Vimeo, 1 each to ning, current.tv, jumo
Several high
       profile news articles
      link to your site with
         “Axis Dance” as
       anchor text. To rank
         higher on google
        searches of related
        keywords, consider
      integrating your blog
         & create keyword
           rich content
Search Engine Optimization




                                                                     If you wanted to drive more
                                                                    traffic to your website, Google
                                                                   AdWords could be cost effective




                                                                   Consider adding metatag
                                                                descriptions to every page of
                                                               your site, adding image ALT tags,
                                                                   and a 301 redirect from
                                                               axisdance.org for improved SEO




                              Consider what keywords you
                             want to rank for in Google, and
                               how to create content that
                                      attracts links
Glossary
301 redirect: shows Google that “site.org” and “www.site.org” are the same website (5 minute fix your webmaster can do)
A/B Testing: a way to test 2 slightly different webpages to see which one users take action on more often
Aggregator: a website that collects and displays lots of different blogs (examples: Digg, Reddit, StumbleUpon, Delicious)
Alt-tag: keyword tags that describe an image so Google bots know how to index the image and allow others to find it
Anchor text: the underlined phrase that links to a new page. Google uses this phrase to decide where your site shows up in search
Blog subscribers: I’ve shown you Google Reader subscribers, which on average accounts for about 50% of all your blog subscribers
Call to action: the 1 action you want a user to take on this page (click a donate button, buy tickets link, submit email for newsletter)
Category v tag: both help users find content; categories tend to be pre-defined, tags tend to be user generated
Design elements: ensuring your digital branding (style) matches your social branding matches your off line branding
Facebook custom URL: facebook.com/yourname instead of facebook.com/pages/city/yourname/123456
Generic v branded search: generic search example is “dance company san francisco” branded search example “AXIS Dance”
Hashtag: a phrase prefixed with # symbol, which makes searching for that particular topic
Integrated blog: a blog hosted on your own website (yoursite.org/blog or blog.yoursite.org) provides you valuable SEO
Keyword rich content: using the generic (see above) phrases you want to rank for in Google searches
Link architecture: where internal page links appear on your website, and how sections of your site are linked together
Meta-description: text appearing under link in a Google search that describes the page. <meta name =”description” content=”...”>
New twitter: in Oct 2010, Twitter added a new windowpane on the right side of the feed, which interfered with some profile designs
RSS: method by which you can subscribe to a blog via email or an RSS reader (stands for Real Simple Syndication)
Referral source: how users arrive arrive at your video; could be through embedded players, related videos, searches, links
Permalinks: a unique URL for every blog post so they can be linked to forever
SEO: stands for Search Engine Optimization; process of
Tag cloud: a visual depiction of keywords where the most used words are displayed larger, tags are linked to relevant site content
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Axis Dance Digital Media Assessment

  • 1. Digital Media Assessment April 2011 Leveraging Social Media @devonvsmith
  • 2. Quick Stats 1,586 likes 46 uploads 12 subscribers 1 post/day 2,060 views/upload 2 posts/month 6 comments/post 168 subscribers 1 comment/post 149 followers 373 photos 1 person 11% listed 0 contacts 1 check-in .5 tweets/day 114 high views/photo 2 tips .3 mentions/tweet Arrows indicate if you are performing above, below, or similar to the average of your peers In the following slides, you’ll notice black text that calls out specific recommendations for things you should change
  • 3. What an awesome way to integrate bios, reviews, and video! Consider using a YouTube video with muted sound Website Great job linking to your social media presence This link structure is a little Consider a search box confusing in addition to your somewhere on your front header links. Consider page. This may give you eliminating it. insights into what users look for on your site Consider using A/B testing to eliminate one of the “Donate Now” buttons-- too many calls to action can be counter productive
  • 4. Consider checking Open Facebook Search for the conversations happening about Axis, off of your 89% of your 19 peers were active on page.You can also encourage fans to use the “@Axis” Facebook in the last month. They have an feature to tag you in their posts. average of 964 fans (max 4,941), post 2x/ week (max 1.3/day), and receive 3 likes or comments per post. Compagnie Marie Know that an Chouinard’s page is one to watch. “interest” page exists for you on Facebook, which pulls in info from Wikipedia (so make sure Wikipedia stays up to date) Facebook Videos seem to be your most popular posts Consider replacing the repetitive content in the “About” and “Company Overview” sections of your page Consider adding design elements to your “Join” page and/or converting it to a landing page
  • 5. The titles of these lists should give you some insight into what people expect you to tweet about. Consider letting Great job catching, and us know who on staff responding to a tweet about is tweeting you that didn’t include @AxisDanceCo Twitter Consider tweeting more consistently each month, at varying times of the day Consider thanking retweeters with tweets that begin with their @name (so you don’t annoy followers with the same message multiple times). 63% of your 19 peers were active on Twitter in the past 10 days. They have an average of 208 followers (max 2,804), tweeted 2x in 10 days (max 67), and got 1 mention per tweet (max 2). On average, 6% of their followers add them to a list (max 16%). @lldanceexchange is one to watch.
  • 6. Most views to your videos come from “related videos;” keep up with the great tagging & descriptions using key words. Consider creating playlists. There are a significant number of other YouTube users with Axis Dance Co content. Consider curating/hosting a playlist of this content on your channel YouTube Great job using category, tags, and comments 53% of your 19 peers were active on YouTube in the last year. On average, they uploaded 4 videos (max 17), currently have 1,369 channel views (max 7,595), have 9,210 upload views (max 125k), and 20 subscribers (max 192). Candoco or Company C are the ones to watch.
  • 7. Consider using “AxisDanceCo” as your profile name Consider using more descriptive tags so your photos can be found on Flickr There are over 300 photos on Flickr mentioning Axis Dance, by these groups & photographers. Consider joining the Consider tagging the photo groups and/or reaching out to thank these photographers Flickr dancers in your photos 26% of your 19 peers were active on Flickr in the past year. On average they posted 160 photos (max 265), had 2 contacts (max 11), and had in the range of 69 views/photo (max 776). Candoco is one to watch.
  • 8. 58% of your 19 peers have an active venue on Yelp (only 2 have been claimed). On 26% of your 19 peers have an active average, 5 people (max 263) have checked venue on Yelp (only 1 has been in a total of 12 times (max 838) and left 0 claimed). On average, they have tips (max 7). ODC is one to watch. received 6 reviews (max 34), and have 5 stars. Creativity Explored is one to watch. May be useful to know these are the companies the public Consider claiming associates as being your venue so you have similar to you access to the venue analytics Yelp and Foursquare Consider adding a category & tags to your Foursquare venue Great job experimenting with Foursquare, and showing users you are aware of it
  • 9. 32% of your 19 peers were active bloggers in the past 3 months. On Consider integrating average, they post 2x per month (max 9), your blog into your website have 4 subscribers (max 12), and receive for SEO benefit 0 comments per post (max .5). Candoco is one to watch. Consider adding design elements to your blog so it better matches the rest of your social Blog media presence Are you satisfied with your audience engagement? If not, what do you think is holding you back? “We felt [our blog] would be a way to engage our audience and our current website did not allow us to post recent events/happenings. We started it as a platform to talk/share about our annual commissioning - using it as a way to share behind the scenes”
  • 10. Other Social Media Consider monitoring these Your wikipedia page looks keywords on delicious great, but isn’t well trafficked. Consider adding new links to Axis Dance from other wiki pages, and keeping an eye on traffic stats. Consider following these delicious users to find other relevant content, or using this number as a gauge to find what content of yours users find interesting Consider keeping an Consider claiming your eye on some of these Google Places page so you have access sources where you don’t have to venue analytics, and it shows up in an active social presence google searches Consider creating a company profile on LinkedIn so other dance professionals can find you Peers: 3 linked to MySpace, 4 to Vimeo, 1 each to ning, current.tv, jumo
  • 11. Several high profile news articles link to your site with “Axis Dance” as anchor text. To rank higher on google searches of related keywords, consider integrating your blog & create keyword rich content Search Engine Optimization If you wanted to drive more traffic to your website, Google AdWords could be cost effective Consider adding metatag descriptions to every page of your site, adding image ALT tags, and a 301 redirect from axisdance.org for improved SEO Consider what keywords you want to rank for in Google, and how to create content that attracts links
  • 12. Glossary 301 redirect: shows Google that “site.org” and “www.site.org” are the same website (5 minute fix your webmaster can do) A/B Testing: a way to test 2 slightly different webpages to see which one users take action on more often Aggregator: a website that collects and displays lots of different blogs (examples: Digg, Reddit, StumbleUpon, Delicious) Alt-tag: keyword tags that describe an image so Google bots know how to index the image and allow others to find it Anchor text: the underlined phrase that links to a new page. Google uses this phrase to decide where your site shows up in search Blog subscribers: I’ve shown you Google Reader subscribers, which on average accounts for about 50% of all your blog subscribers Call to action: the 1 action you want a user to take on this page (click a donate button, buy tickets link, submit email for newsletter) Category v tag: both help users find content; categories tend to be pre-defined, tags tend to be user generated Design elements: ensuring your digital branding (style) matches your social branding matches your off line branding Facebook custom URL: facebook.com/yourname instead of facebook.com/pages/city/yourname/123456 Generic v branded search: generic search example is “dance company san francisco” branded search example “AXIS Dance” Hashtag: a phrase prefixed with # symbol, which makes searching for that particular topic Integrated blog: a blog hosted on your own website (yoursite.org/blog or blog.yoursite.org) provides you valuable SEO Keyword rich content: using the generic (see above) phrases you want to rank for in Google searches Link architecture: where internal page links appear on your website, and how sections of your site are linked together Meta-description: text appearing under link in a Google search that describes the page. <meta name =”description” content=”...”> New twitter: in Oct 2010, Twitter added a new windowpane on the right side of the feed, which interfered with some profile designs RSS: method by which you can subscribe to a blog via email or an RSS reader (stands for Real Simple Syndication) Referral source: how users arrive arrive at your video; could be through embedded players, related videos, searches, links Permalinks: a unique URL for every blog post so they can be linked to forever SEO: stands for Search Engine Optimization; process of Tag cloud: a visual depiction of keywords where the most used words are displayed larger, tags are linked to relevant site content