1. DESIREE R. BESTER
Mobile: +971567076977-+971554114231 / WITH DRIVING LICENSE
E-Mail: jaycee_272001@outlook.com
Objective
I am seeking job to gain employment in an area where I can use my strong organizational skills,
educational backgroundandabilitytoworkwell withpeople andnew learning opportunities are
available.
Career
Summary
Feb 2012 - till date CERAMIN FZC / RMMI Ras Al Khaimah - UAE
Executive assistant of the GMcum hr assistant
Dec 2009 –Jan 2012 Rak Airways Ras Al Khaimah - UAE
Executive Assistant to the head of Quality
Nov 2007 – Oct 2009 Nile Marble & Granite LLC Dubai - UAE
Secretary cum Receptionist
May 2006 – Oct 2007 Cartridge World Middle East Dubai – UAE
Office Administrator
Dec 2005 - Apr 2006 Sea Key Trading Dubai – UAE
Secretary cum Receptionist
Career History
PROFFESIONAL EXPERIENCE:
 Feb ’2012- Till date: Working as Executive Assistant to the CEO cum Hr Assistant
in CERAMIN FZC, Ras Al Khaimah, U.A.E. (subsidiary of RAK Minerals and Metals
Investments FZC-RMMI; A part of Ras Al Khaimah Investment Authority-RAKIA)
Responsibilities:
 Travel Arrangements (i.e. ticket booking, visa and hotel bookingfor CEO & all theManagers, Staff
and customers)
 HandlingGeneral Purchaseand Stores Department
 Welcomingthe customers and attending their queries.
 HandlingPetty Cash and submittingreports to FinanceDept.
 Correspondence and management of all GSMand telephone
 Courier Handling – Dispatch,Receipt and distributingto related staff.
 Maintainingemployee records of all visaand labour card,accommodation renewal,highlighting
at least2 months in advancewhen its due for renewal
 Updating extension listetc. when new employee joins.Keepingemployee master current and
updated. Arranging id cards to the new emplyees as well as door access cards to the visitors
 Coordinatingwith various hotels for the corporate rates as well as travel agencies,courier
companies,car hirecompanies for the creditfacility
 All preparingpre- tour approval ,payment requisition,travel statement of the ceo and all the
manager other general correspondence
 Dec’09- Jan ’12: Worked as Executive Assistant to the head of Quality In
RAK AIRWAYS Ras Al Khaimah, U.A.E.
 Assistthe Quality department to increasethe efficiency of processes and contribute towards the drive

2. for continuous improvement.
 Handlinginformation requests,receivingvisitors,arrangingconference calls and schedulingmeetings
 Liaiseand transcribecommunicationswith the GCAA, international aviation agencies and local
authorities’vis-à-vis flightoperations,flighttrainingand safety issues
 Maintain the filingsystemand record
 Organizebusiness and travel arrangements
 Handles confidential information and other clerical work as directed by my superior
 PreparingAirportpass for the suppliers,employees of Rak Airways
 Nov ’07- Oct ’09: Worked as Office secretary in NILE MARBLE & GRANITE LLC,
Dubai, U.A.E.
 Travel Arrangements
 Hotel Bookings
 Generating Reports
 PreparingCatalogues / Scanningof documents
 Customer Relations
 Emails usingMicrosoftOutlook/ Internet
 Drafting
 Mobile/Creditcard payments
 Subscribing for Frequent flyer/Hotel Membership cards/Magazines
 Maintenance of records
 May’06- June’07: Worked as Office Adminitrator in CARTRIDGE WORLD
MIDDLE EAST ( DAFZA ) , Dubai, U.A.E.
 Aa personal assistant to the Managers (General Manager,and Franchise Development
Manager) perform a variety of miscellaneous duties in order to maximize and add value to the
Managers time.
 Monitoring, screening, and handling of personal and business related telephone calls
 Manage the executive diary ; coordinating the interaction with Other business users Process; handle
and maintain all types of confidential information
 Maintain and /or creates files or record keeping system. Sorts,
 Labels, files, and retrieves documents or other materials Draft business correspondence and
memorandum
 Coordinate travel arrangements as required for the Managers and the subordinate of the managers
Coordinate visits and meeting agenda for Managers, Senior Executive and visitors from other Cartridge
World offices and Franchisees.
Plan ,organize,and directoverall workplacefunctions
 Organizeand coordinatestaff activities and projects,both regular
 Ad-hoc activities Consultwith managers,executives and employees to identify problems,develop
improvements,create and maintain quality standards
 Liaisewith Dubai Customs,Dubai Chamber of Commerce and Dubai AirportFreezone Authority (DAFZA)
Control and maintain purchasingof officesupplies & equipment,stationery printing,and mailingservices
for the company
 Ensure proper and maintenance for all officeequipment and officeFacilities Maintain and control the
office master keys system,stationery Orderingcentral stock keeping
 Develop and implement office administration procedures
Contact suppliers and servicevendors regularly to ensure the
 Company is benifitingfrom a competitive pricingstructure
 Act as the coordinator on officeadministration matters between CartridgeWorld MiddleEast and
Franchisees Liaisewith creditors connectingqueries on discrepansies between Quotations and invoice
amounts.

3. Other Skills  BACHELOR OF SCIENCE IN BUSINESSADMISTRATION
Strengths
 Over 9 years of professional experiencein the field of administration and secretarial job
 Good communication skillswith the ability to deal with people at all
 Enthusiastic,highly motivated and progressiveindividual look new challenges.
 Personality and skills to interfacewith both staff and outsideservices to achievedesired results.
 Leading and dealingeffectively with multicultural environment
 Well-developed sense of responsibility
 Work under pressure
 Work independently with littleor no supervision
Personal
Details
Date of Birth : 03.31.1979
Marital Status : Married
Nationality : Filipino
Religion : Catholic
VisaStatus : Husbandvisa Visa(Transferable)
Languages Known :
To Speak,readand to write : English, Tagalog
COMPUTER PROFICIENCY Advance knowledge of MicrosoftOfficeProductivity Suite( MS Word,
Excel,MS Powerpoint,MS Access)
Desktop Publishing (Adobe Photoshop,etc)
Efficient useof internet for business
References Available upon request.