Eliminating bottlenecks and improving work flow at your practice

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Eliminating Bottlenecks and Improving Work-
Flow at your Practice
Bottlenecks not only interrupt the natural flow of patient care but also affect the pace at
which a practice works. Providers cannot improve quality of care or enhance their
financial performance if there is obstruction in patient flow. In order to eliminate
bottlenecks, providers need to rank the order in which patients would be treated as this
will help them make smarter staffing decisions, reduce stress and ensure greater
efficiency in completing important tasks.
Industry research depicts
Under the Affordable Care Act, in 2014, another 32 million Americans are going to get
covered under Medicaid which will create a patient influx at practices

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As per the estimates by AAMC, there will be a shortage of 90000 physicians by 2020,
making it difficult for hospitals and practices to balance patient flow and other
administrative tasks
Factors causing bottlenecks at practices
 Poor scheduling
 Low staff productivity
 Uneven distribution of work
 Lack of primary care physicians
 Lack of available ICU and Med/Surgical beds

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Why eliminate bottlenecks?
 Patient backlog increases delays, reducing chances of enhancing revenue and
obtaining incentives
 Excessive OR and ED waiting times
 Stressed out doctors, overburdened staff, low productivity
 More room for medical errors
 Increased expenditure to eliminate patient backlog
How to eliminate bottlenecks?
 Practices need to develop a patient process flow map to identify where the flow
is slowed within the overall process of patient care
 Create a list of stand-by patients who can be called at short notice for treatment

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 Ensure clinical area or the treatment room doesn’t become the reason for
bottleneck
 Work should be equally distributed amongst the clinical team to bring out high
level of skill and expertise from them, reducing delays in patient care
 Responsibilities for paper flow and clinical care should remain separate
 Distribute some work to areas where bottlenecks are not caused
 Enhance design and utility of medical offices to avoid any occurrence of
bottlenecks
The expert team of coders and billers at MBC have been successfully
helping practices identify missed revenue opportunities.

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It is possible to get rid of patient backlogs by paying more attention towards increasing
efficiency at your practice. By outsourcing your revenue cycle management needs to
Medicalbillersandcoders.com , you can buy more time to concentrate on solving these
issues.
MBC has the largest consortium of coders and billers who can help you solve medical
errors related to patient flow. Our expert team ensures timely reimbursement and also
offers effective solutions to purge challenges related to patient bottlenecks at your
practice. We are equipped with the latest technology to help you with effective billing
solutions, reduce your practice costs, maximize revenue and offer you additional time to
concentrate on provision of quality care to a greater number of patients.

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