1. CURRICULUM VITAE
Deepak Mishra
406 Parmila tower karkhana,
Secunderabad
Contact no: 91-9908193810
Email: deepumishra99@gmail.com
Objective
To pursue challenging career in the field of finance with an organization that can churn
Out best of my knowledge and logical abilities, while contributing positively towards the
accomplishment of organizational objectives.
Professional Experience
Working as Credit collection Analyst for Tata Consultancy Services in the domain of
Accounts Receivables since February 2013 to till date
Credit Responsibilities:
• Analyse the credit approval for new and renewal customers
• Identified potential lending liabilities by analysing financial performance and
credit risk in lending to small and middle market companies
• Investigated customer’s disputes and billing discrepancies
• Reviewed clients and account debtors for credit worthiness.
• Calculate customer’s financial performance by past years data for credit
worthiness.
• Calculating credit risk of customers by using internal tools like PAY POINT, CRM,
MEDIA PRO, EXPERIAN CREDIT TOOL
• Maintain proper relationship with client’s sales rep through mailing for any
information needed of customer’s
• Raising invoices, amending, cancelling
• Compensation paid to a customer for over-invoicing or for cancelled orders or
any billing related issues
• Effectively assessed credit risk and current and potential client viability.
• Prepared written credit-approvals and denials.
• Track on positive and negative findings of the customer and reporting to
management.
2. • Prepare data and information for making decision reports in terms of credit
approvals.
• TAT and accuracy: All the Open Cash items should be worked upon within the
Turnaround Time (TAT) as per the policies of engagement management and with
highest level of accuracy.
• Running various financial reports and analysing the status of payments received
from customer or from collection agencies.
Invoice Billing Responsibilities:
• Verifying the PO order send to the client.
• Analysing and submitting the billing payment and late charges
• Checking for the discrepancies in client’s accounts
• Maintaining and updating the customer’s file and billing system
• Applying the due amounts in the form of reapply
• Monitoring the details of the payments of the clients monthly, quarterly and
annually
• Arranging the misapplied amounts of the clients correctly to their respective
individual accounts
• Calculating the Annual Payment Discount, Cheque reversal fee, Goodwill
payments for individual clients
Writing Offs the client's Accounts
• Analysing the account before writing off the account and allocation of agencies
• Writing off the client's accounts depending upon the status of business
• Writing off the client's accounts by using the agencies
• Analysing the Bad debts incurred towards the company
Recurring Credit Card
• Verifying the client’s RCC Payment status for updating the individual account
• Monitoring collection of overdue fees
• Setting up the RCC in oracle tool
• Legal Action Complaints (LAC) updates
• Replying to the attorney for any unresolved queries
• Verifying the attorney judgment with client file in CRM tool
3. Additional Responsibilities
• A key member in creating and implementation of new processes/ ideas for project
development
• Leading the team in the absence of Team leader/Reporting manager
• Sending teams end of the day reports to the onshore reporting manger
• Giving training to the new comers
• Part of the quality team to scrutinizes the errors before delivery of the project file
• Detailed explanation on the rejection of client’s transactions
Academics
• Master of Business Administration from JNTU, Hyderabad
(Finance and accounting) 2010-12
• B.com (Avadh University) 2007-10
Training
Trained in Customised SAP & DIAD tools.
Trained in Customised CRM Package
Achievement
Received two times R & R for the process
Extra-Curricular Activities
Participated in 7 km marathon at Hyderabad
Personal Skills
Good verbal and communication skills
Quick learner with positive attitude towards learning
Opportunities, Good interpersonal skills
Personal Profile:
Name : Deepak Mishra
Father’s Name : Ram Avatar Mishra
Date of Birth : 10th
July 1989
Marital Status : Single
Hobbies : Playing Carom’s, Cooking and listening to music
Languages known : English and Hindi
Declaration: I hereby declare that the above-mentioned information is correct up to my
knowledge and I bear the responsibility for the correctness of the above-mentioned
particulars.
