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Welcome!
WRITING JOB DESCRIPTIONS
TO ACCURATELY REFLECT
      THE POSITION

         Presented by:
            s       y
What is the purpose of
Job Descriptions?
 Establish a position in the
 company.
      p y
 Define the tasks associated
 with the position.
          position
 Define the decision making
 authority for the position.




                      Copyright © 2009 Messer and Company, Inc. All Rights Reserved.
What is the purpose of
Job Descriptions?
 Establish the requirements for
 the position.
     p
  Education, experience & technical
  skills.
  skills
 Establish where the position fits
 iinto the organizationall structure.
    t th        i ti        t   t
  Determine the physical
                 p y
  requirements for the position.

                         Copyright © 2009 Messer and Company, Inc. All Rights Reserved.
What do the courts say
about job descriptions?
 Job descriptions are among the
 first items the courts examine to
 determine the legitimacy of a
 discrimination charge
                 charge.
 The courts look to see if the job
 description was prepared
 before advertising and
 interviewing for a position.

                       Copyright © 2009 Messer and Company, Inc. All Rights Reserved.
What do the courts say
about job descriptions?
 Were the questions asked in
 interviews consistent with the
 job description?
 Is the job description consistent
 with what the employee is
 expected to do today?




                       Copyright © 2009 Messer and Company, Inc. All Rights Reserved.
People perform better when
P     l    f               h
 they understand the result
that is expected of them in
     performing their job.



                  Copyright © 2009 Messer and Company, Inc. All Rights Reserved.
Consider the following

At 5:00 pm do the following tasks:
 Lock the front door.
 Turn off all lights in the office.
 Set the thermostats at 80 .
 Make sure all office machines are set
 at the best energy saving setting.
                                setting
 Make sure all kitchen appliances are
 off or set at best energy saving
   ff     t t b t                  i
 setting.

                           Copyright © 2009 Messer and Company, Inc. All Rights Reserved.
Consider the following

 The result you are looking for is
 to secure the office for the
 night.
 When employees understand
 the result expected, they show
 more diligence and effort in
 getting the job done correctly
 and completely.

                       Copyright © 2009 Messer and Company, Inc. All Rights Reserved.
Consider using a Position
Results Description (
                    (PRD)
                        )




                    Copyright © 2009 Messer and Company, Inc. All Rights Reserved.
Consider using a Position
Results Description (
                    (PRD)
                        )
 The PRD is more compatible
 with Standard Operating
                p      g
 Procedure Manuals and
 Employee Evaluation Systems
                     Systems.




                    Copyright © 2009 Messer and Company, Inc. All Rights Reserved.
Consider using a Position
Results Description (
                    (PRD)
                        )
 The components of a PRD
 include
  The Position Goal
  Key Result Areas (KRA)
  Result Expected in each Key
  Result A
  R   lt Area
  Tasks to be completed in Each
  KRA


                       Copyright © 2009 Messer and Company, Inc. All Rights Reserved.
Writing the Position Results
Description
 The best person to assist in
 writing the PRD is the person
       g                p
 currently performing the
 position.
 position
 Have the person(s) doing the
 job keep a log of activities for at
 least one monthly cycle.



                        Copyright © 2009 Messer and Company, Inc. All Rights Reserved.
Writing the Position Results
Description
 The supervisor should develop
 a description of the position by
          p            p        y
 defining the following:
 a.
 a    Goal of the position (General
      Responsibilities)
 b.   Key R
      K   Result Areas (D ti )
                lt A      (Duties)
 c.   Tasks associated with each KRA
 d.   Supervision
 e.   Records and reporting
                        p    g

                         Copyright © 2009 Messer and Company, Inc. All Rights Reserved.
Writing the Position Results
Description
 The supervisor should develop
 a description of the position by
          p            p            y
 defining the following (continued):
 f.
 f    Materials and equipment
      (computers, machinery)
 g.   Decision making authority
      D i i       ki     th it
 h.   Knowledge, skills and abilities
 i.   Working conditions
 j
 j.   Physical demands
         y

                             Copyright © 2009 Messer and Company, Inc. All Rights Reserved.
Writing the Position Results
Description
 Reconcile the logs of the
 p
 person pperforming the position
                  g      p
 with the supervisor’s description.




                       Copyright © 2009 Messer and Company, Inc. All Rights Reserved.
Writing the Position Results
Description
The PRD should include:
 Position Title
 Goal of the position
 Key Result Area (KRA)
 Result expected in each KRA
 The tasks associated with each
 KRA


                     Copyright © 2009 Messer and Company, Inc. All Rights Reserved.
Writing the Position Results
Description




                     Copyright © 2009 Messer and Company, Inc. All Rights Reserved.
Writing the Position Results
Description
 The requirements for the
 p
 position are hiring criteria and
                    g
 while vital in the recruiting or
 promotion process, not needed
              process
 in the PRD




                       Copyright © 2009 Messer and Company, Inc. All Rights Reserved.
An Exercise

1.   Identify the Key Result Areas
     (
     (KRA) using the list of tasks
           )     g
     provided.
2.   Develop the “Result Expected
                   Result Expected”
     for each KRA
3.   Develop a Goal for the
     position.
4.   What is missing?
        Develop the “General” KRA.
                         Copyright © 2009 Messer and Company, Inc. All Rights Reserved.
An Exercise

     THERE ARE SIX KRA’s
 Project Management
 Client Relationships
 Personnel Management
 Reporting
 Project Safety
 General


                   Copyright © 2009 Messer and Company, Inc. All Rights Reserved.
Copyright © 2009 Messer and Company, Inc. All Rights Reserved.
Copyright © 2009 Messer and Company, Inc. All Rights Reserved.
Copyright © 2009 Messer and Company, Inc. All Rights Reserved.
QUESTIONS?




        Copyright © 2009 Messer and Company, Inc. All Rights Reserved.
Thank You!


     Wade Messer
       858.674.6604
       858 674 6604
wmesser@messerandcompany.com
    messerandcompany.com




                   Copyright © 2009 Messer and Company, Inc. All Rights Reserved.

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Developing Effective Job Descriptions -10/09

  • 1. Welcome! WRITING JOB DESCRIPTIONS TO ACCURATELY REFLECT THE POSITION Presented by: s y
  • 2. What is the purpose of Job Descriptions? Establish a position in the company. p y Define the tasks associated with the position. position Define the decision making authority for the position. Copyright © 2009 Messer and Company, Inc. All Rights Reserved.
  • 3. What is the purpose of Job Descriptions? Establish the requirements for the position. p Education, experience & technical skills. skills Establish where the position fits iinto the organizationall structure. t th i ti t t Determine the physical p y requirements for the position. Copyright © 2009 Messer and Company, Inc. All Rights Reserved.
  • 4. What do the courts say about job descriptions? Job descriptions are among the first items the courts examine to determine the legitimacy of a discrimination charge charge. The courts look to see if the job description was prepared before advertising and interviewing for a position. Copyright © 2009 Messer and Company, Inc. All Rights Reserved.
  • 5. What do the courts say about job descriptions? Were the questions asked in interviews consistent with the job description? Is the job description consistent with what the employee is expected to do today? Copyright © 2009 Messer and Company, Inc. All Rights Reserved.
  • 6. People perform better when P l f h they understand the result that is expected of them in performing their job. Copyright © 2009 Messer and Company, Inc. All Rights Reserved.
  • 7. Consider the following At 5:00 pm do the following tasks: Lock the front door. Turn off all lights in the office. Set the thermostats at 80 . Make sure all office machines are set at the best energy saving setting. setting Make sure all kitchen appliances are off or set at best energy saving ff t t b t i setting. Copyright © 2009 Messer and Company, Inc. All Rights Reserved.
  • 8. Consider the following The result you are looking for is to secure the office for the night. When employees understand the result expected, they show more diligence and effort in getting the job done correctly and completely. Copyright © 2009 Messer and Company, Inc. All Rights Reserved.
  • 9. Consider using a Position Results Description ( (PRD) ) Copyright © 2009 Messer and Company, Inc. All Rights Reserved.
  • 10. Consider using a Position Results Description ( (PRD) ) The PRD is more compatible with Standard Operating p g Procedure Manuals and Employee Evaluation Systems Systems. Copyright © 2009 Messer and Company, Inc. All Rights Reserved.
  • 11. Consider using a Position Results Description ( (PRD) ) The components of a PRD include The Position Goal Key Result Areas (KRA) Result Expected in each Key Result A R lt Area Tasks to be completed in Each KRA Copyright © 2009 Messer and Company, Inc. All Rights Reserved.
  • 12. Writing the Position Results Description The best person to assist in writing the PRD is the person g p currently performing the position. position Have the person(s) doing the job keep a log of activities for at least one monthly cycle. Copyright © 2009 Messer and Company, Inc. All Rights Reserved.
  • 13. Writing the Position Results Description The supervisor should develop a description of the position by p p y defining the following: a. a Goal of the position (General Responsibilities) b. Key R K Result Areas (D ti ) lt A (Duties) c. Tasks associated with each KRA d. Supervision e. Records and reporting p g Copyright © 2009 Messer and Company, Inc. All Rights Reserved.
  • 14. Writing the Position Results Description The supervisor should develop a description of the position by p p y defining the following (continued): f. f Materials and equipment (computers, machinery) g. Decision making authority D i i ki th it h. Knowledge, skills and abilities i. Working conditions j j. Physical demands y Copyright © 2009 Messer and Company, Inc. All Rights Reserved.
  • 15. Writing the Position Results Description Reconcile the logs of the p person pperforming the position g p with the supervisor’s description. Copyright © 2009 Messer and Company, Inc. All Rights Reserved.
  • 16. Writing the Position Results Description The PRD should include: Position Title Goal of the position Key Result Area (KRA) Result expected in each KRA The tasks associated with each KRA Copyright © 2009 Messer and Company, Inc. All Rights Reserved.
  • 17. Writing the Position Results Description Copyright © 2009 Messer and Company, Inc. All Rights Reserved.
  • 18. Writing the Position Results Description The requirements for the p position are hiring criteria and g while vital in the recruiting or promotion process, not needed process in the PRD Copyright © 2009 Messer and Company, Inc. All Rights Reserved.
  • 19. An Exercise 1. Identify the Key Result Areas ( (KRA) using the list of tasks ) g provided. 2. Develop the “Result Expected Result Expected” for each KRA 3. Develop a Goal for the position. 4. What is missing? Develop the “General” KRA. Copyright © 2009 Messer and Company, Inc. All Rights Reserved.
  • 20. An Exercise THERE ARE SIX KRA’s Project Management Client Relationships Personnel Management Reporting Project Safety General Copyright © 2009 Messer and Company, Inc. All Rights Reserved.
  • 24. QUESTIONS? Copyright © 2009 Messer and Company, Inc. All Rights Reserved.
  • 25. Thank You! Wade Messer 858.674.6604 858 674 6604 wmesser@messerandcompany.com messerandcompany.com Copyright © 2009 Messer and Company, Inc. All Rights Reserved.