6. What I did next …
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Became a sales agent for an industrial pump company.
Worked up to Sales Manager position.
7. The mistakes
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1
3
2 6
5
4
No idea what the best items are.
No margin analysis.
Manual processing tools
No order history
No CRM
No idea what was being returned
7 Regularly left the phone un-attended
8
Based decisions on guesswork as opposed
To evidence.
8. What we needed was an ERP system
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ERP
ENTERPRISE
RESOURCE
PLANNING
22. www.khaoscloud.com
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Summary…
An ERP system will help you make SMART decisions.
It takes away having to guess whether or not something is a good idea.
Allow you to do targeting marketing.
The central place so you know what is going on in the business.