Your library website visitors are having a user experience (UX) on your website right now. Do you know if it’s a good experience? Have you ever asked? And how can you improve it? This presentation will help make your website UX rock by providing easy-to-implement tips and tools to improve the experience your customers have while using your library’s website.

1. Make your
Website UX
ROCK
david lee king | tscpl.org | davidleeking.com

2. Goals
flic.kr/p/8GFAkA!

3. 3 C’s of UX

4. Construction
flic.kr/p/8me4xp!
#1

5. flickr.com/photos/ramyoga/3025034131/
Mobile

6. 71%! own smartphones!

7. 51%! own smartphones!

8. flic.kr/p/bZjzTQ!

10. Mobile
First
flickr.com/photos/ramyoga/3025034131/

11. flic.kr/p/bYxKaN!

13. Consistency

15. Measure
flic.kr/p/3AGUY!

16. flic.kr/p/8upCkB!
Measure
what?

17. flic.kr/p/3AGUY!

19. make it
this easy
flic.kr/p/2AM4w!

20. flic.kr/p/bSNiqz!
#2
Content

21. flic.kr/p/8bsZJ2!
Conversational

22. flic.kr/p/bxNhgC!

23. Benefits
not Features
flic.kr/p/77cabj!

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usu, at eruditi molestie usu. Ne tibique torquatos appellantur eam. Nam
vidisse definitiones in. Soleat accusam ponderum mel te.!
Probo nominati duo cu. At quo probatus perfecto efficiantur. Dolorum
patrioque cu qui, habemus assentior ius ex. Iriure petentium an sit. Te
duo odio inermis repudiandae, duis cetero at vim.!
the Clutter
Mea ex agam feugait mentitum, ne mei zril mollis vituperata. Sit quidam
nostrud elaboraret an. Vix quaestio ocurreret ad, dicit inermis delectus
te eos, mea impedit appellantur ei. Ei diam apeirian vel, per enim
meliore interpretaris ad. His liber volumus fabellas et.!
Kill Molestiae scripserit disputando eu eum. Posse tamquam in his. No vim
mucius aliquid. Ius ex iudico electram elaboraret. Eum id vide eligendi,
ex facer sanctus tibique mel. Est meis maiorum platonem ea, pri in
mucius eirmod torquatos, nam utinam menandri prodesset et. Sed
decore disputando theophrastus id.!
Harum audire at eam, at ullum maiorum his. Placerat contentiones sea
no, no eirmod melius pro. An atqui nulla sea. Ne convenire eloquentiam

30. Social
flic.kr/p/btbcvV!

32. Destination

34. databases!

35. #3
Customers
flic.kr/p/bLAZAr!

36. Customers First

37. flic.kr/p/8oPDq6!

38. Know your user
flic.kr/p/dUntBa!

40. User Feedback

41. Make it
ROCK!

42. Questions?
davidleeking.com