Presentation for SEKLS libraries in Kansas.

1. Freak Out,
Geek Out,
or Seek Out:
Trends, Transformations,
& Change in Libraries
David Lee King | Topeka & Shawnee County Public Library | davidleeking.com
Friday, August 31, 12

2. http://flickr.com/photos/simplearts/501346927/
Friday, August 31, 12

3. http://www.flickr.com/photos/girlgeek/29078014/
Friday, August 31, 12

4. http://www.flickr.com/photos/gerlos/3119891607/
Friday, August 31, 12

5. http://www.flickr.com/photos/jakecaptive/71298126/
Friday, August 31, 12

6. http://www.flickr.com/photos/jakecaptive/71298126/
Friday, August 31, 12

7. http://www.flickr.com/photos/jakecaptive/71298126/
Friday, August 31, 12

8. http://www.flickr.com/photos/jakecaptive/71298126/
Friday, August 31, 12

9. http://www.flickr.com/photos/jakecaptive/71298126/
Friday, August 31, 12

10. http://www.flickr.com/photos/jakecaptive/71298126/
Friday, August 31, 12

11. flickr.com/photos/luc/2944876508/
Friday, August 31, 12

12. this is ...
flickr.com/photos/yourdon/2715583000/
Friday, August 31, 12

13. this is ...
HUGE
Friday, August 31, 12

14. What has Changed?
http://www.flickr.com/photos/bestrated1/2621358221/
Friday, August 31, 12

15. http://www.flickr.com/photos/sir_mervs/2691990934/
n!
it io
pe t
C o m
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16. flic.kr/p/4aGa4g
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17. Friday, August 31, 12

18. Friday, August 31, 12

19. Friday, August 31, 12

20. Friday, August 31, 12

21. Friday, August 31, 12

22. Friday, August 31, 12

23. http://www.flickr.com/photos/rkleine/3567189079/
Friday, August 31, 12

24. flickr.com/photos/jblyberg/4505413539/ http://www.flickr.com/photos/rkleine/3567189079/
Friday, August 31, 12

25. Friday, August 31, 12

26. Friday, August 31, 12

27. Friday, August 31, 12

28. this is a change, too!
Friday, August 31, 12

29. multimedia
public
real time
social
The Emerging Web is...
2-way mobile
decentralized
Friday, August 31, 12

30. real time
Friday, August 31, 12

31. decentralized
Friday, August 31, 12

32. Friday, August 31, 12

33. multimedia
Friday, August 31, 12

34. EC
=
flickr.com/photos/platinum/4555668/
Friday, August 31, 12
MC

35. mobile
flickr.com/photos/dasfotoimaginarium/6761402235/
Friday, August 31, 12

36. is he
on the phone?
flickr.com/photos/dasfotoimaginarium/6761402235/
Friday, August 31, 12

37. flickr.com/photos/dasfotoimaginarium/6761402235/
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38. Friday, August 31, 12

39. ?
the web is in
my pocket
Friday, August 31, 12

40. ?
the library is
in my pocket
Friday, August 31, 12

41. Friday, August 31, 12

42. Friday, August 31, 12

43. Friday, August 31, 12

44. social
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45. http://www.flickr.com/photos/civisi/2611679744/
2-way
Friday, August 31, 12

46. public
http://www.flickr.com/photos/sreejithk2000/2385193167/
Friday, August 31, 12

47. public
http://www.flickr.com/photos/sreejithk2000/2385193167/
Friday, August 31, 12

48. What’s Topeka Doing?
Friday, August 31, 12

49. Community Manager
Scans Horizon Executive Editor
Digital Branch Manager
Long Range Planner
Evangelist
Manager
Answers Tough Questions
Friday, August 31, 12

50. 3 Realities:
1. all services will be physical & digital
2. we’ll use the web to build unique stuff
3. to some, the digital branch will be their
only branch
Friday, August 31, 12

51. content
Friday, August 31, 12

52. Friday, August 31, 12

53. Friday, August 31, 12

54. Friday, August 31, 12

55. Friday, August 31, 12

56. multimedia
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57. Friday, August 31, 12

58. Community
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59. Front door(s)
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60. Friday, August 31, 12

61. Friday, August 31, 12

62. Friday, August 31, 12

63. Friday, August 31, 12

64. Friday, August 31, 12

65. conversation
flickr.com/photos/ohiouniversitylibraries/3506866503/
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66. in the website
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67. in the website
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68. in the website
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69. in the website
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70. in the website
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71. outside the website
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72. Friday, August 31, 12

73. Friday, August 31, 12

74. Friday, August 31, 12

75. outside the website
Friday, August 31, 12

76. outside the website
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77. Friday, August 31, 12

78. Friday, August 31, 12

79. Friday, August 31, 12

80. Friday, August 31, 12

81. Friday, August 31, 12

82. Friday, August 31, 12

83. what to do?
flickr.com/photos/b-tal/116220689/
Friday, August 31, 12

84. c e
i en
er n?
p g
x si
e e
d
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85. Friday, August 31, 12

86. Friday, August 31, 12

87. Friday, August 31, 12

88. Why think
about that?
Friday, August 31, 12

89. you have
visitors.
right now.
What kind of experience
are they having?
Friday, August 31, 12

90. Friday, August 31, 12

91. Friday, August 31, 12

92. Plan your
library experience
Friday, August 31, 12
flickr.com/photos/ocarchives/3952964087/

93. flickr.com/photos/deansfurniture5/2462980045/
Friday, August 31, 12

94. ten
l is
flickr.com/photos/94379417@N00/4808475862/
Friday, August 31, 12

95. Friday, August 31, 12

96. what are
they saying
about you?
Friday, August 31, 12

97. Friday, August 31, 12

98. Friday, August 31, 12

99. Friday, August 31, 12

100. ask
flickr.com/photos/francois/
404908918/
focus
groups
Friday, August 31, 12

101. stats
Friday, August 31, 12

102. http://www.flickr.com/photos/librarycommission/5041836636/
be snoopy
(just a bit)
Friday, August 31, 12

103. flickr.com/photos/ohiouniversitylibraries/3507674990/
Friday, August 31, 12

104. v e
o nts
pr oi
Im P
u ch
T o
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105. flickr.com/photos/jrnoded/3340607045/
Friday, August 31, 12

106. flickr.com/photos/beyondbeauty/4241128107/
Friday, August 31, 12

107. flickr.com/photos/mmewuji/4386845410/
Friday, August 31, 12

108. flickr.com/photos/wlscience/4200630845/
Friday, August 31, 12

109. http://www.flickr.com/photos/92wardsenatorfe/3126053699/
flickr.com/photos/92wardsenatorfe/3126053699/
Friday, August 31, 12

110. flickr.com/photos/fornal/437703236/
Friday, August 31, 12

111. flickr.com/photos/picturesofthings/2437232419/
Friday, August 31, 12

112. Friday, August 31, 12

113. flickr.com/photos/pperdue/3573858061/
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114. Friday, August 31, 12

115. Friday, August 31, 12

116. Friday, August 31, 12

117. Friday, August 31, 12

118. which
is it?
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119. Friday, August 31, 12

120. Friday, August 31, 12

121. flickr.com/photos/poblibrary/2674563551/
your
process
Friday, August 31, 12
is showing

122. flickr.com/photos/poblibrary/2674563551/
your
process
is showing
Friday, August 31, 12

123. customers first
flickr.com/photos/piet_musterd/1858568495/
Friday, August 31, 12

124. go where
flickr.com/photos/beavis/2425374221/
people gather
Friday, August 31, 12

125. Friday, August 31, 12

126. Friday, August 31, 12

127. Friday, August 31, 12
?

128. http://flickr.com/photos/gaetanlee/118885175/
Friday, August 31, 12

129. pesquisaconsumo.blogspot.com/2010_04_01_archive.html
it’s a
destina
tion
Friday, August 31, 12

130. it’s a
destina
tio n
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131. Text
Also a
destina
tion
Friday, August 31, 12

132. Friday, August 31, 12

133. Friday, August 31, 12

134. Friday, August 31, 12

135. Friday, August 31, 12

136. interac
tion
is key
Friday, August 31, 12

137. Friday, August 31, 12

138. flickr.com/photos/pitel/507791613/
Friday, August 31, 12

139. Friday, August 31, 12

140. Friday, August 31, 12

141. your
stuff
Friday, August 31, 12

142. your
staff
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143. Text
actual staff
Friday, August 31, 12

144. actual staff
Friday, August 31, 12

145. ask!
http://flickr.com/photos/oberazzi/318947873/
Friday, August 31, 12

146. flickr.com/photos/29106784@N02/2719649603/
Friday, August 31, 12

147. what’s next?
flickr.com/photos/b-tal/116220689/
Friday, August 31, 12

148. st en
l i ti
ac to on
i nt er
po u
in ch
it’s a ts
destina
tion
Friday, August 31, 12

149. Why Pay Attention
to these changes?
Friday, August 31, 12

150. 1.
The rest of the world
is already there
http://www.flickr.com/photos/wwworks/2222523486/
Friday, August 31, 12

151. Friday, August 31, 12

152. Friday, August 31, 12

153. Friday, August 31, 12

154. Friday, August 31, 12

155. Friday, August 31, 12

156. 2.
You can be the example
http://www.flickr.com/photos/13933408@N06/2197666469/
Friday, August 31, 12

157. Friday, August 31, 12

158. Friday, August 31, 12

159. Friday, August 31, 12

160. Friday, August 31, 12

161. Friday, August 31, 12

162. Lester Public Library is a Public library. This library is the central facility for the library system that serves Two Rivers, WI. The collection of the library contains 70000 volumes. The library circulates
130000 items per Library is Public library. This library is is the central facility. for the library system that serves Two Rivers, WI. The collection of the library contains 70000 volumes. The library circulates
Lester Public Library is a library serves a population of 13000 residentsfor the library system that serves Two Rivers, WI. The collection of the library contains 70000 volumes. The library circulates
the central facility
Lester Public year. Thea library serves a population
130000 items per year. ThePublic library. This library of 13000 residents .
130000 items per year. The library serves a population of 13000 residents .
Friday, August 31, 12

163. Lester Public Library is a Public library. This library is the central facility for the library system that serves Two Rivers, WI. The collection of the library contains 70000 volumes. The library circulates
130000 items per Library is Public library. This library is is the central facility. for the library system that serves Two Rivers, WI. The collection of the library contains 70000 volumes. The library circulates
Lester Public Library is a library serves a population of 13000 residentsfor the library system that serves Two Rivers, WI. The collection of the library contains 70000 volumes. The library circulates
the central facility
Lester Public year. Thea library serves a population
130000 items per year. ThePublic library. This library of 13000 residents .
130000 items per year. The library serves a population of 13000 residents .
Friday, August 31, 12

164. Lester Public Library is a Public library. This library is the central facility for the library system that serves Two Rivers, WI. The collection of the library contains 70000 volumes. The library circulates
130000 items per Library is Public library. This library is is the central facility. for the library system that serves Two Rivers, WI. The collection of the library contains 70000 volumes. The library circulates
Lester Public Library is a library serves a population of 13000 residentsfor the library system that serves Two Rivers, WI. The collection of the library contains 70000 volumes. The library circulates
the central facility
Lester Public year. Thea library serves a population
130000 items per year. ThePublic library. This library of 13000 residents .
130000 items per year. The library serves a population of 13000 residents .
Friday, August 31, 12

165. 3.
Connect
with your community
http://flickr.com/photos/fcpl/2275150197/
Friday, August 31, 12

166. Friday, August 31, 12

167. Friday, August 31, 12

168. 4. community pulse
http://flickr.com/photos/davemorris/59066078/
Friday, August 31, 12

169. Friday, August 31, 12

170. http://flickr.com/photos/pinkpooch/894503710/
5.
You set the pace
Friday, August 31, 12

171. flickr.com/photos/ajguel/5033855605/
Tackle Change
Friday, August 31, 12

172. model the way
/www.flickr.com/photos/jblyberg/4028376129/
Friday, August 31, 12

173. Friday, August 31, 12

174. flickr.com/photos/lulutoo/2951107695/
Friday, August 31, 12

175. flickr.com/photos/deansfurniture5/2462980045/
Friday, August 31, 12

176. Customer
Journey
Mapping
flickr.com/photos/thetoad01/2317084812/
Friday, August 31, 12

177. Friday, August 31, 12

178. Friday, August 31, 12

179. Friday, August 31, 12

180. Friday, August 31, 12

181. Friday, August 31, 12

182. improving the ordinary
flickr.com/photos/rvettese/264579764/ flickr.com/photos/goatopolis/189188667/
Friday, August 31, 12

183. know your
patrons
Friday, August 31, 12

184. Friday, August 31, 12

185. Friday, August 31, 12

186. Friday, August 31, 12

187. Friday, August 31, 12

188. http://www.flickr.com/photos/fling93/115162765/
Friday, August 31, 12

189. Friday, August 31, 12

190. Friday, August 31, 12

191. 101%
Friday, August 31, 12

192. communic
communication
communicatio
ommunicationcommunicat
mmunication
communication
mmunication
communication
ommunication
communication
ommunication
Friday, August 31, 12

193. Gauge your staff
http://flickr.com/photos/imagezen/150337240/
Friday, August 31, 12

194. Find
Friday, August 31, 12
Champions

195. With great power
comes great...
Friday, August 31, 12
?
cibercomics.com/wp-content/uploads/2008/07/bis_layer_spiderman.gif

196. Friday, August 31, 12

197. Finding
Time
Friday, August 31, 12

198. Change
your
focus
Friday, August 31, 12

199. Schedule
your
time
Friday, August 31, 12

200. This is not your library
Friday, August 31, 12

201. This is your library
Friday, August 31, 12

202. flickr.com/photos/29106784@N02/2719649603/
Friday, August 31, 12

203. Thank You!
davidleeking.com
Friday, August 31, 12