Designing Digital Experiences for Library Websites

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David King

Technologie

Designing
Digital Experiences
for

Library Websites

Bobbi Newman
mlibrarianus
David Lee King
cindiann
John Blyberg
cindiann
Toby Greenwalt
jestaub

interaction
functionality
Engagement
touchpoints
UX
usability

Experience
Design
Attraction visual
appeal
marketing
branding

you have
visitors.

right now.
What kind of experience
are they having?

5 ways
to jumpstart an
Experience Design
Makeover!

This was too easy!!

I need some help!

Wow - those
librarians rock!

http://www.ﬂickr.com/photos/29106784@N02/2719649603/

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Designing Digital Experiences for Library Websites

1. Designing Digital Experiences for Library Websites Bobbi Newman mlibrarianus David Lee King cindiann John Blyberg cindiann Toby Greenwalt jestaub

2. What is Experience Design?

3. interaction functionality Engagement touchpoints UX usability Experience Design Attraction visual appeal marketing branding

5. Why think about that?

6. you have visitors. right now. What kind of experience are they having?

10.

11.

12.

13.

14. 5 ways to jumpstart an Experience Design Makeover!

15. write an 1 Experience Brief

16. write an 1 Experience Brief

17. write an 1 Experience Brief

18. write an 1 Experience Brief

19. take a Touch Point Journey 2

20.

21.

22. ?

23. Get a Library Card check my account

24. 3 Conversation is experience

25. 3 Conversation is experience

26. 3 Conversation is experience

27. 3 Conversation is experience

28. answer the Why 4 questions

29.

30.

31. focus on the customer 5

32. This was too easy!! I need some help! Wow - those librarians rock! http://www.ﬂickr.com/photos/29106784@N02/2719649603/

33. Thank You! davidleeking.com

Designing Digital Experiences for Library Websites

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Designing Digital Experiences for Library Websites