1. J. Dave Megliorino
Dallas, Texas 972-355-0636 Linkedin.com/in/davemeg davemeg1@verizon.net
Senior Technical Sales and Services Management
A leader of technical people and programs with experience in Financial, Government,
Healthcare and Education industries. Managed a wide range of complex situations requiring
leadership, communication, technical, project management and problem solving skills.
ITIL v3 Client Account Operations
Certified Focus Management Management
Implementati Virtualizatio Server Program
ons n Consolidation Management
Business Intelligence Technical Sales Project Manager, IBM Apr 2008 – Dec
2008
Planned and executed Business Intelligence Data Warehouse Proof of Concept (POC) and
Benchmark activities for IBM clients. Designed technical solutions to optimize the data
warehouse allowing for better business decisions.
• Established the Best Practices Business Intelligence bi-weekly web education sessions
• Effectively planned and executed POC at a Canadian financial firm and cross-sold
additional data-mining software; $1M sale closed October 2008
• Competitive POC at an international financial firm located in NYC; $4M opportunity
Technical Sales & Support Manager, IBM April 2004 – March
2008
Managed a large team to provide technical sales support to IBM’s customers and Business
Partners. Produced consistently strong business results and implemented several successful
strategic business initiatives resulting in sales of over $400M, 150% of target.
• Outpaced peer managers in the SMB revenue space with $150M deals won, $100M
more than the next closest manager
• Led all peer managers in clothing IBM hardware sales with IT installation services
• Negotiated and managed a project to correct historical billing errors, discovered over
$1M per year net new revenue
• Uncovered ‘hidden’ sales opportunities with a data mining project resulting in “hot” leads
• Implemented cost savings ideas resulting in $250K in cost avoidance in the first year
• Created the Business Partner Enablement program, implemented Business Partner
Weekly Flash communications and introduced “Jive Live” instant messaging
Program Manager, IBM September 2000 – April
2004
2. Key member of the National Practice leadership team managing a staff of 60-120 technical
professionals across the US. Implemented strategic initiatives to improve the overall business
unit effectiveness.
• Improved accountability for ‘bench’ resources resulting in increased utilization
• Enhanced tracking of the National Practice’s progress regarding Profession Certification
Status of all employees. (Consultants, Architects, IT Specialist, PM’s and Principals)
• Created remote employee back-up solution to accommodate the backup and recovery
needs of employees
Service Delivery Manager, IBM April 1999 – September
2000
Led the team providing outsourced technical support services to J&J Medical. Created a
positive and productive environment that exceeded the customer’s expectations and IBM’s
business needs.
• Increased amount of revenue for IBM via Out-of-Scope projects by $4M in one year
• Repaired and enhanced the relationship between J&J Medical and IBM Global Services
• Built a sense of “One Team” and connection with IBM (all former J&J employees re-
badged to IBM Global Services as part of the Outsource agreement)
• Prepared Disaster Recovery plans and off-site backup storage
• Assisted with actual disaster recovery as a result of a tornado strike on client facility
Project Manager, GTE Internetworking April 1998 – April
1999
Built teams of technicians to develop a deployment process and implemented the solution
across 66 sites nationwide. Oversaw all aspects of the project including budget, cost
management, quality assurance and numerous logistical issues.
• Defined and managed business initiatives across functional boundaries
• Defined project scope, dependencies, points of failure, business risks and other potential
issues that may impact the success of the project
• Created Statements of Work (SOW), project plans and resource planning
• Coordinated a 85,000 user mail migration from Banyan Mail to MS Exchange/Outlook
Project halted due to GTE merger with Bell Atlantic
Current Employment
National Business Development Manager, Green Leaf Energy Jan 2009 – Present
Leading sales initiatives for new product line to improve residential and commercial energy
efficiency resulting in reduced cost, improved profit and environmental benefits.
• Member of Board of Advisors creating overall strategy and business plan
• Partnered with owner to create client materials
• Plan and execute delivery and installation of energy efficient solutions
Education
Bachelor of Business Administration. University of North Texas.
3. IBM and non-IBM coursework on Project Management, Team Building, Leadership, Coaching,
ITIL v3, SharePoint 2010 and Communications
Other
Served in the US Air Force
Security Clearance : Formerly held Nato Secret
Self financed 100% of post-secondary education
Active in community – USA Hockey Level 3 Certified Coach
Keywords: Profit and Loss, Sales and Services, Leadership, Cost Avoidance, Relationship
Management, Leadership, Profit, Growth, Program Management, Implementations,
Infrastructure, Deployments, HR Employee Relations, Operating Infrastructure, Team Building,
IBM Hardware, p Series, i Series, UNIX, DB2, Networking, Business Partners, P/L, Innovation,
Mentoring, Coaching, Personnel Management, Quota Attainment, Account Management,
Business Development, Program Management, SOW, POC, RFP, RFI, Pipeline, ITIL v3
certified, SharePoint 2010