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Datacomm Digital Marketing Strategy
“Leveraging Digital Marketing to Grow Cloud
Computing Opportunity in B-to-B Market”
Sutedjo Tjahjadi
May 14 2018
1
Objectives
• Digital Era is HERE
• Datacomm is Transforming to Stay
Relevant in Market
• Digital Marketing is Relevant to B-
to-B market
Main Messages
2
Datacomm at a Glance
Company Overview
3
LEADER IN ITS BUSINESS
Leading Information & Communication Technologies
Service provider in Indonesia
HIGHLY QUALIFIED
Best service delivery nationwide supported by
qualified personnel.
SEGMENT CUSTOMERS
Customers in Telco, Government & Enterprises.
SATISFACTORY PRACTICE
Provides advance innovative technologies & best
practice.
REPUTABLE PARTNERS
Partners with global vendors for network
infrastructure, security & management.
Company Overview
Datacomm Cloud Business
4
ABOUT
PT. Datacomm Diangraha business division focusing on Cloud
opportunity in Indonesia. Our philosophy are Enterprise, Secure
and Local.
PRODUCTS
Sentriciti – Security as a Service (SecaaS)
Cloudciti – Cloud Services (XaaS)
Datacomm Azure Stack – Hybrid Cloud
Datacomm Datacenter Federation - Colocation
WHY US?
We are backed up by +27 years experiences and +400 people.
We have strong financial commitment, invested in it owns local
Data Center. We also certified by international standard: ISO
9000, ISO 27001 and ISO 20000.
Challenges
• No Brand Recognition
• Limited number for
Customers Relationship
• No Customer Contact
Database
• Limited Marketing
Resources
• Slow Cloud Computing
market adoption in
Indonesia
Datacomm Cloud Business to Grow Opportunity in Cloud Computing
5
Goals in Digital Marketing
• Thought Leadership
• Brand Recognitions
• Lead Generation Engine
Begin with “the end” in mind
6
Strategy & Executions
• Seminars
• Press Release
• Website : cloud.datacomm.co.id
• Blog : cloud.datacomm.co.id/blog
• Social Media : Linkedin & Facebook
• Search Engine Optimization – SEO
• Ecosystems partners
• Communities
Selecting target audience and relevant tools
7
Foundation
• Company Vision & Mission
• Products and Services Strategy
• Company Corporate Identity
Guideline
• Service Collaterals
The Contents & Messaging
8
Cloud Services & Service Philosophy
Datacomm Cloud Business
9
The RESULTS !
• Business Results……
• Seminars Statistic :
• 12 Seminars from 2015 – 2018
• 2015 : How email as a service can remove your operation pain
• 2016 : Unlocking the Cloud Potential
: Stepping Up Your Mobility Readiness
: Introducing Cloud-Based Disaster Recovery
: DDoS Attack Trend & Mitigation Method
• 2017 : Solution Day
: Unlocking Hybrid Cloud Potential
: Ancaman Kejahatan Email
: An Easy Way to Adopt Hybrid Cloud
• 2018 : The Long-Awaited Cloud Solution
: Protecting Your Mission-Critical Application
: SAP Hybrid Cloud
• Average Participants 40 – 80 participants per seminar
10
The RESULTS !
• Press Release and publications, media coverage including Offline and Online Media
• Launching Datacomm Cloud Business, 8 October 2015
• 25 Media Coverage, including Republika, Okezone, CNN Indonesia, SWA, Detik
• Launching Cloudciti Enterprise Email Service, 19 November 2015
• Launching BaaS & Mobility Management, 18 February 2016
• DCB 1st Anniversary, 27 October 2016
• 16 Media Coverage, including Republika, Infokomputer, media indonesia, eksekutif,
SWA
• Launching DPS, 24 August 2016
• 15 Media Coverage
• Launching Datacenter, 6 April 2017
• 15 Media Coverage
• DCB 2nd Anniversary, 24 October 2017
• Blog Archive from 2015 : 69 Blog post 11
The RESULTS !
• Website Viewer / year
12
2015 : 2.587
2016 :10.853
2017 :11.261
2018 : 6.841
The RESULTS !
• Facebook Statistic
# 1.725 likes per 11 May 2018
13
Best reach and interaction 616 like for a
post 20 January 2018
• LinkedIn Statistic
#Visitor & Follower last 12 month
Datacomm Cloud Business 2.0
The Next Steps
The Opportunities
SME IT adoption is the lowest
15Source : Asia Cloud Computing Association, The Market for Cloud Computing 2015
Digital Transformation
Business Model Transformation from pipeline to platform
16
Traditional BM
Partnership Models
Reseller
Independent
Software Vendor
Datacomm
Cloud Agent
17
CloudFriends
• Referral program
• One time reward per
closing project
• Datacomm Virtual Sales
Extension
• Transaction under
Datacomm entity
• Program Development
• One-time or recurring
compensation
• Partner lead in transaction
• Margin or mark-up
• Partner branding, co-
branding or white-label
• Own Software or Authorize
to distribute
• Offering SaaS
• Partner lead in transaction
• Partner rent resource of
revenue sharing
Cloud Agent
Cloud Agent Introduction
• Individual or Group
(with one leader)
• Part of DCB Sales Team
• Managed by DCB Sales
Leader remotely
• Open to everybody who
has the passion and
wants to be an
entrepreneur
• Sells DCB products
• Training is provided
• Sales tool is provided
• Product is always
updated to follow the
market trend
• Accelerated
Commission based
DCB Sales Team
19
Lesson Learnt
• Stable and routine post
will increase reach and
engagement in social
media
• Offline activity needed
to increase leads and
drive into Online
presence
• Area of improvement
• More use case post in social media channel
• Build community
• Set Benchmark
• Encourage employee to develop material or content to be
published at our social media channel
• Good Keyword for Website
Area of improvement
21

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Datacomm digital marketing strategy - Universitas Indonesia

  • 1. Datacomm Digital Marketing Strategy “Leveraging Digital Marketing to Grow Cloud Computing Opportunity in B-to-B Market” Sutedjo Tjahjadi May 14 2018 1
  • 2. Objectives • Digital Era is HERE • Datacomm is Transforming to Stay Relevant in Market • Digital Marketing is Relevant to B- to-B market Main Messages 2
  • 3. Datacomm at a Glance Company Overview 3 LEADER IN ITS BUSINESS Leading Information & Communication Technologies Service provider in Indonesia HIGHLY QUALIFIED Best service delivery nationwide supported by qualified personnel. SEGMENT CUSTOMERS Customers in Telco, Government & Enterprises. SATISFACTORY PRACTICE Provides advance innovative technologies & best practice. REPUTABLE PARTNERS Partners with global vendors for network infrastructure, security & management.
  • 4. Company Overview Datacomm Cloud Business 4 ABOUT PT. Datacomm Diangraha business division focusing on Cloud opportunity in Indonesia. Our philosophy are Enterprise, Secure and Local. PRODUCTS Sentriciti – Security as a Service (SecaaS) Cloudciti – Cloud Services (XaaS) Datacomm Azure Stack – Hybrid Cloud Datacomm Datacenter Federation - Colocation WHY US? We are backed up by +27 years experiences and +400 people. We have strong financial commitment, invested in it owns local Data Center. We also certified by international standard: ISO 9000, ISO 27001 and ISO 20000.
  • 5. Challenges • No Brand Recognition • Limited number for Customers Relationship • No Customer Contact Database • Limited Marketing Resources • Slow Cloud Computing market adoption in Indonesia Datacomm Cloud Business to Grow Opportunity in Cloud Computing 5
  • 6. Goals in Digital Marketing • Thought Leadership • Brand Recognitions • Lead Generation Engine Begin with “the end” in mind 6
  • 7. Strategy & Executions • Seminars • Press Release • Website : cloud.datacomm.co.id • Blog : cloud.datacomm.co.id/blog • Social Media : Linkedin & Facebook • Search Engine Optimization – SEO • Ecosystems partners • Communities Selecting target audience and relevant tools 7
  • 8. Foundation • Company Vision & Mission • Products and Services Strategy • Company Corporate Identity Guideline • Service Collaterals The Contents & Messaging 8
  • 9. Cloud Services & Service Philosophy Datacomm Cloud Business 9
  • 10. The RESULTS ! • Business Results…… • Seminars Statistic : • 12 Seminars from 2015 – 2018 • 2015 : How email as a service can remove your operation pain • 2016 : Unlocking the Cloud Potential : Stepping Up Your Mobility Readiness : Introducing Cloud-Based Disaster Recovery : DDoS Attack Trend & Mitigation Method • 2017 : Solution Day : Unlocking Hybrid Cloud Potential : Ancaman Kejahatan Email : An Easy Way to Adopt Hybrid Cloud • 2018 : The Long-Awaited Cloud Solution : Protecting Your Mission-Critical Application : SAP Hybrid Cloud • Average Participants 40 – 80 participants per seminar 10
  • 11. The RESULTS ! • Press Release and publications, media coverage including Offline and Online Media • Launching Datacomm Cloud Business, 8 October 2015 • 25 Media Coverage, including Republika, Okezone, CNN Indonesia, SWA, Detik • Launching Cloudciti Enterprise Email Service, 19 November 2015 • Launching BaaS & Mobility Management, 18 February 2016 • DCB 1st Anniversary, 27 October 2016 • 16 Media Coverage, including Republika, Infokomputer, media indonesia, eksekutif, SWA • Launching DPS, 24 August 2016 • 15 Media Coverage • Launching Datacenter, 6 April 2017 • 15 Media Coverage • DCB 2nd Anniversary, 24 October 2017 • Blog Archive from 2015 : 69 Blog post 11
  • 12. The RESULTS ! • Website Viewer / year 12 2015 : 2.587 2016 :10.853 2017 :11.261 2018 : 6.841
  • 13. The RESULTS ! • Facebook Statistic # 1.725 likes per 11 May 2018 13 Best reach and interaction 616 like for a post 20 January 2018 • LinkedIn Statistic #Visitor & Follower last 12 month
  • 14. Datacomm Cloud Business 2.0 The Next Steps
  • 15. The Opportunities SME IT adoption is the lowest 15Source : Asia Cloud Computing Association, The Market for Cloud Computing 2015
  • 16. Digital Transformation Business Model Transformation from pipeline to platform 16 Traditional BM
  • 17. Partnership Models Reseller Independent Software Vendor Datacomm Cloud Agent 17 CloudFriends • Referral program • One time reward per closing project • Datacomm Virtual Sales Extension • Transaction under Datacomm entity • Program Development • One-time or recurring compensation • Partner lead in transaction • Margin or mark-up • Partner branding, co- branding or white-label • Own Software or Authorize to distribute • Offering SaaS • Partner lead in transaction • Partner rent resource of revenue sharing
  • 19. Cloud Agent Introduction • Individual or Group (with one leader) • Part of DCB Sales Team • Managed by DCB Sales Leader remotely • Open to everybody who has the passion and wants to be an entrepreneur • Sells DCB products • Training is provided • Sales tool is provided • Product is always updated to follow the market trend • Accelerated Commission based DCB Sales Team 19
  • 20.
  • 21. Lesson Learnt • Stable and routine post will increase reach and engagement in social media • Offline activity needed to increase leads and drive into Online presence • Area of improvement • More use case post in social media channel • Build community • Set Benchmark • Encourage employee to develop material or content to be published at our social media channel • Good Keyword for Website Area of improvement 21

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