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Advertising Research
• Type of marketing research to objectively assess the
role, impact and effectiveness of advertising
• Field became relevant in early 1900 to gather opinions of
advertisements from consumers
• Types based on client needs
 Customized – specific to client interests
 Syndicated – research about multiple firms available for
sale to clients
 Objective
 Develop ads
 Evaluate the effectiveness of ads
Types of Advertising Research
• Premarket research (Pre-testing)
 To optimize advertisements for media
 Done before advertising
 Based on consumer responses, feedback, behavior – Copy
testing
 Campaign pre-testing –testing effectiveness of integrated
campaign (print, media, TV, internet)

• Post testing (Tracking studies)
 Continuous tracking - Longitudinal study to monitor brand
awareness, preference and product usage changes with
changes in advertisement spending
 Track changes over time, quantify sales volume changes
 Means to plan future campaigns
Copy testing Techniques & Tools
 Recall measure
– Burke's Day-After Recall Measure (DAR)
– Measure of the ad to break-through and register in long
term memory of consumer , key message elements
– Used by P&G in early 60s
– Effect of attention and branding measured separately

 Persuasion measure
– ARS Persuasion measure (Percent choosing a brand vs.
other brands before and after advertisement)
• „ Likeability „ % judging product/service “likeable”
• „ Different - „ % judging product/service positively “different”
• „ New Information - „ % judging ad provides “news” or “new
information”
• „ Persuasion - „ % judged to be positively persuaded
Copy testing validity
• Qualitative research – opinions, preferences, experiences
• Audience Impression of Ad – Open ended questions
– Interest in idea
– Potential misconceptions

• Validity unaddressed until 80s
• ARF Copy Testing Validity Project (CRVP) – several copy testing
measures to predict sales
• Methods employed
–
–
–
–
–
–

Recall vs. Persuasion
On-Air vs. Off-Air
Recruited vs. Self-selected audience
Single vs. Multiple exposure testing
In program vs. Isolated exposure testing
Pre vs. Post testing
Copy testing methods
Advertisement Used
• Mockup
• Finished advertisement

Frequency of Exposure
• Single exposure
• Multiple exposure

How it is shown
• Isolated
• In a clutter
• In program or magazine

Where the exposure occurs
• In a shopping center
• At home on TV
• At home through mail
• In a theater

How respondents are obtained
• Pre-recruited forced exposure
• Not pre-recruited / natural exposure

Geographic scope
• One city
• Several cities
• Nationwide

Alternative measures of persuasion
• Pre/Post tests of attitude/behavior shifts
• Multiple measures
(Recall/Involvement/Commitment)
• After only questions measuring persuasion
(Constant sum preference)
•Test market sales measures (Scanner panel)

Bases of Comparison and evaluation
• Comparing test results to norms
• Using control group
Copy testing measures
Persuasion
Brand choice
Purchase interest
Consideration
Overall rating

Salience
Top of mind awareness
Unaided awareness
Total awareness (Unaided + aided)

Recall
Recall from product category cue
Recall from brand cue

Communication
Main point
Ad situation
Ad positive

Commercial reaction
Likeability
Diagnostics - learning (Positive or
Negative diagnostics)

Other measures
Adjective checklist – warm, amusing,
informative, irritating
Eye movement tracking
Physiological measurement – GSR,
heart beat, voice pitch analysis,
facial expressions
Management Impact of Advertisement Research
• Impact on management decisions
– Tracking studies help refining budget decisions
– Multiple exposure testing to find optimal exposure – guide
advertisement spending
– Regression analysis of sales, advertisement
– Correlation to market share and market growth
Media Research & Sales promotion Research
• Media research (Media alternative)
– Print vehicle audience methods
• Recent reading – within past week or months
• Reading habit – several issues
• Through the book – specific issue
– Broadcast vehicle audience methods
• People meter
• Diary (panel)
• Sales Promotion research
– Consumer promotion – manufactures to consumers - Pull (eg.
Sampling, Bonus , value packs)
– Retailer promotion – retailer to consumers – Push (eg. Price cuts, free
goods, coupons)
– Trade promotion – to retailers or other trade entities – Push (Case, Ad
allowance, Trade coupons)
– Co-operative or promotion partnerships

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Advertising Research Types and Effectiveness Measures

  • 1. Advertising Research • Type of marketing research to objectively assess the role, impact and effectiveness of advertising • Field became relevant in early 1900 to gather opinions of advertisements from consumers • Types based on client needs  Customized – specific to client interests  Syndicated – research about multiple firms available for sale to clients  Objective  Develop ads  Evaluate the effectiveness of ads
  • 2. Types of Advertising Research • Premarket research (Pre-testing)  To optimize advertisements for media  Done before advertising  Based on consumer responses, feedback, behavior – Copy testing  Campaign pre-testing –testing effectiveness of integrated campaign (print, media, TV, internet) • Post testing (Tracking studies)  Continuous tracking - Longitudinal study to monitor brand awareness, preference and product usage changes with changes in advertisement spending  Track changes over time, quantify sales volume changes  Means to plan future campaigns
  • 3. Copy testing Techniques & Tools  Recall measure – Burke's Day-After Recall Measure (DAR) – Measure of the ad to break-through and register in long term memory of consumer , key message elements – Used by P&G in early 60s – Effect of attention and branding measured separately  Persuasion measure – ARS Persuasion measure (Percent choosing a brand vs. other brands before and after advertisement) • „ Likeability „ % judging product/service “likeable” • „ Different - „ % judging product/service positively “different” • „ New Information - „ % judging ad provides “news” or “new information” • „ Persuasion - „ % judged to be positively persuaded
  • 4. Copy testing validity • Qualitative research – opinions, preferences, experiences • Audience Impression of Ad – Open ended questions – Interest in idea – Potential misconceptions • Validity unaddressed until 80s • ARF Copy Testing Validity Project (CRVP) – several copy testing measures to predict sales • Methods employed – – – – – – Recall vs. Persuasion On-Air vs. Off-Air Recruited vs. Self-selected audience Single vs. Multiple exposure testing In program vs. Isolated exposure testing Pre vs. Post testing
  • 5. Copy testing methods Advertisement Used • Mockup • Finished advertisement Frequency of Exposure • Single exposure • Multiple exposure How it is shown • Isolated • In a clutter • In program or magazine Where the exposure occurs • In a shopping center • At home on TV • At home through mail • In a theater How respondents are obtained • Pre-recruited forced exposure • Not pre-recruited / natural exposure Geographic scope • One city • Several cities • Nationwide Alternative measures of persuasion • Pre/Post tests of attitude/behavior shifts • Multiple measures (Recall/Involvement/Commitment) • After only questions measuring persuasion (Constant sum preference) •Test market sales measures (Scanner panel) Bases of Comparison and evaluation • Comparing test results to norms • Using control group
  • 6. Copy testing measures Persuasion Brand choice Purchase interest Consideration Overall rating Salience Top of mind awareness Unaided awareness Total awareness (Unaided + aided) Recall Recall from product category cue Recall from brand cue Communication Main point Ad situation Ad positive Commercial reaction Likeability Diagnostics - learning (Positive or Negative diagnostics) Other measures Adjective checklist – warm, amusing, informative, irritating Eye movement tracking Physiological measurement – GSR, heart beat, voice pitch analysis, facial expressions
  • 7. Management Impact of Advertisement Research • Impact on management decisions – Tracking studies help refining budget decisions – Multiple exposure testing to find optimal exposure – guide advertisement spending – Regression analysis of sales, advertisement – Correlation to market share and market growth
  • 8. Media Research & Sales promotion Research • Media research (Media alternative) – Print vehicle audience methods • Recent reading – within past week or months • Reading habit – several issues • Through the book – specific issue – Broadcast vehicle audience methods • People meter • Diary (panel) • Sales Promotion research – Consumer promotion – manufactures to consumers - Pull (eg. Sampling, Bonus , value packs) – Retailer promotion – retailer to consumers – Push (eg. Price cuts, free goods, coupons) – Trade promotion – to retailers or other trade entities – Push (Case, Ad allowance, Trade coupons) – Co-operative or promotion partnerships