If you are working in media, advertising and marketing I am sure you have heard of terms like demand side platforms, trading desks, real time bidding, programmatic buying and the like.
You have probably also heard there is quite a bit of controversy about it due to issues like transparency and quality control.
And like many, you are probably not completely sure what it all means.
Digital or Internet advertising, like all advertising, is about getting your message to the right people, in the right place at the right time. The difference is that in most other media you plan and commit to placing your ad in a certain place where you hope they will read and notice it.
But the Internet is different in that your ad only appears when the webpage the person is looking for is loaded on to their computer and your ad is placed or “served” there.
It means that the same person could load the same webpage five times in a row and get five different ads and only one of them is yours.
This is real time. It is not like your ad is sitting on the Internet waiting for the right people to come along and see it. You have to go and find those people.
Now imagine how many webpages are being loaded into browsers on computers or mobiles phones or tablets every minute of every day. Billions.
There is so much opportunity to reach your audience on-line, because there is so much inventory available.
The inventory is owned by the site owners or publishers, who sell through any one of a number of ad exchanges. To manage and access transactions across multiple ad exchanges, they have developed demand side platforms, or DSPs.
Access to these DSPs are provided to the users, including agencies, media buyers or even the client through a trading desk. So the DPS is really just a way to access the inventory through a trading desk from an ad exchange.
The transactions happen within the Ad Exchange in real time, giving rise to real time bidding or RTB, because they bid for the opportunities available when they appear. And this transaction happens in milliseconds.
There is no way this can be a manual process, which is why it is called programmatic buying, because the platforms and systems used, uses data on the online audience to optimise delivery, thereby getting the best deal on a trade by trade basis to deliver the required audience.
So why are some advertisers unhappy with this?
The first is that because the transactions happen in a real time trading environment it is difficult to benchmark.
Second, this is compounded by the fact that the agencies are not always completely transparent. You see there is a dispute about both pricing and data ownership and this makes advertisers suspicious of what else is happening.
And last, but by no means least, there is a concern that with all of this automation ads could end up being served to inappropriate websites like pornography, or gambling where the content and association is damaging to the brand.