The document discusses the benefits of strategic human capital management including increasing revenue, improving customer satisfaction, improving quality, increasing productivity, reducing costs and cycle times, and increasing market capitalization. It provides studies and research that show correlations between talent management practices and these benefits. It also discusses processes that organizations can use to drive performance, appraise talent, manage learning and succession, and ensure they have the right people with the right skills deployed.

1. Improve Your Talent Decisions Human Capital Management

12. Benefit to YOUR Company: Productivity 0 -1 -2 +1 +2 +3 Pareto Principle: the top 20% of your employees account for 80% of your productivity. What actions would you take if you knew what differentiated those 20% from the rest? And how would that impact your business? http://www.darinphillips.com

14. Drive Performance Vision Facilitated Sessions Strategic Plan Functional Goals Team Goals Individual Objectives http://www.darinphillips.com

15. Appraise Talent Present Future Capability Commitment http://www.darinphillips.com Interest Interpersonal Skill Learning Agility Technical Skill

16. Manage Learning Success Profile IDP Employee Appraisal Training Coaching Experience http://www.darinphillips.com

17. Manage Succession high-performer model current capacity employee appraisal future promise “ READINESS” “ FIT” + gap analysis + http://www.darinphillips.com

18. Process Overview Drive --> Discover --> Develop --> Deploy --> Cascade objectives through meetings Assign multi-source feedback raters Drill-down into real-time data Identify attributes required to meet objectives Appraise all employees Identify gaps in required skills Create plans to bridge the gaps ASAP Provide learning, application and feedback Monitor developmental progress Identify talent required to succeed Assign appropriate talent in key roles Keep an eye on the future http://www.darinphillips.com