ReThink Executive\'s BPO & Outsourcing Division

1. ReThink Executive Value-add services:
delivers senior,  Psychometric Testing & OPQs
 Bespoke Assessment Programmes: in-tray,
executive and interim team dynamic, presentations and aptitude
recruitment services tests.
 Branded online advertising: The Times
 Online, LinkedIn, Exec Appointments etc.
to the business and  Competitor analysis and market mapping
 Salary and skill benchmarking
technology  Assessment centres
communities. Experts in the following areas:
We have five offices in the UK (Manchester,  BPO, Outsourcing & Business Operations
Birmingham, Leeds, London and Bristol),  Customer Contact Operations and
with international offices in Dubai and Customer Experience
Singapore, supporting the MEA and the Far  Information Systems & Technology
East regions.  Project and Programme Management
 Change and Transformation
Our approach allows for the effective  Digital Marketing and E-commerce
engagement, selection and retention of high
calibre business leaders. Our ethos is Why ReThink Executive?
focused on developing strategic partnerships
with our customers, understanding their  All consultants accredited by the Institute of
objectives, values and operating Recruitment Professionals (IRP), the
environments and developing bespoke industry’s governing body
solutions that ensure effective results.  Experts in supplying ‘niche’ skill sets
 Full range of search and selection services
ReThink Executive is not like other including technical and psychometric testing
recruitment agencies and we’re confident  Full UK and international coverage
that you will prefer our way.
Contact us:
Email: dtimmins@rethink-executive.com
Tel: 0161 214 7249
Mob: 077489 01486
Web: www.rethink-executive.com

2. BPO & Outsourcing
The team owns and manages one of the Benefits of working with us:
webs’ largest BPO & Outsourcing specific
communities ‘BPO Executives’ , which  Market expertise
supports a global membership base in all  True partnership approach providing you
areas of the market. This community holds with confidence that all appointments are
forums for knowledge sharing and partnership the best in the market
offerings; as such it attracts some of the  Full accountability for hires taken by
globe’s most sought after talent. ReThink making the process effortless for
the hiring manager
This organic network not only provides direct  Promotion and protection of your brand in
contact to passive candidates it also gives a all market exploration
forum for promoting our partners prior to a  Robust screening process
recruitment campaign with pre-emptive  Pre-emptive marketing
marketing. This type of positive reinforcement  Access to over 18,000 passive
helps to raise your brand’s profile interest in candidates
joining your organisation, by highlighting the
benefits of being associated with you. Typical roles delivered include
(non exhaustive):
Lead consultant: Darren Timmins
 Business Development
Benefiting from over six years executive level  Account Management
search and selection experience; attracting  Client Services
the very best senior management and director  Bid Management
level candidates. A dedicated consultant to the  Transition Management
BPO & Outsourcing sector; partnering  Transformation Management
international organisations and boutique  Operational Leadership
brands such as Logica, Sitel, Aegis Global,  Solution Architecture
Teleperformance and RR Donnelley in building  Support Functions e.g. planning, projects
world class leadership teams.  Consultancy
Darren’s in-depth knowledge and commercial
understanding of the BPO market has enabled
him to build a network of industry leaders,
through which he has attracted and secured
outstanding talent for some of the world’s
leading BPO organisations. specialising in
those critical hires that drive a company’s
success.