Management Information System Organizational System of Management and System operation

1. INFORMATION SHARING
SYSTEM
DANYYAL NUSRAT

2. MANAGEMENT INFORMATION SYSTEM
Management Information
System

3. MANAGEMENT INFORMATION
• Refers to information that is timely, accurate and relevant in relation to a particular
situation.
• Helps managers decide what to do in a particular situation.
SYSTEM
• Made up of interdependent components that form a whole system.
• Each component serves a specific purpose & at the same time interacts with other
components to pursue a common goal.

4. TYPES OF MANAGEMENT
• Senior Executive
• Top Management
• Middle Management
• Operation Management
• First Line Worker
TYPES OF INFORMATION SYSTEM
•
•
•
•
Transaction Processing System (TPS)
Manager Information System (MIS)
Decision Support System (DSS)
Executive Support System (ESS)

5. INFORMATION SHARING SYSTEM
• Management Information Systems (MIS) is the study of
people, technology, organizations and the relationships among them. MIS professionals
help firms realize maximum benefit from investment in personnel, equipment, and
business processes. MIS is a people-oriented field with an emphasis on service through
technology.
• A large portion of the MIS focuses on data analysis, teamwork, leadership, project
management, customer service and underlying business theories.
• MIS helps in operation of management for sales and employee ease, evaluate zone
level.

6. PROCESS OF DATA FLOW,
MIS AND DECISION-MAKING
Information
Flow
Data Flow
MIS
process
User’s
Process
Decision’s

7. INFORMATION SHARING SYSTEM
Traits of MIS
• good problem solving skills
• ability to effectively manage time and resources
• a clear vision of “the big picture” as well as the “small details”
• a desire to work closely with other people
• excellent communication skills
• ability to think strategically about technology
• a desire to take responsibility for developing and implementing their own ideas

8. INFORMATION SHARING SYSTEM
INPUT
PROCES
S
OUTPUT

9. INFORMATION SHARING SYSTEM
• Input – the collection of raw data for processing information system
• Processing – the conversion of data into information for more meaningful
• Output – the distribution of processed information
• Feedback – output that is returned to help evaluate or correct input
• Data consists of facts and figures that are relatively meaningless to user. E.g. the
number of hours worked for each employee in the company
• Information is processed data that are more meaningfully. E.g. the hours works for each
employee multiplied by the hourly rate, the out put information is the gross earning

10. EXISTING SYSTEM
 Verbal Instruction
 Document Preparation
 Document Recording
 Document Searching
 Reporting
 Task Assignment
 Attendance of Employees

11. EXISTING ISSUES
 Job burden
 Dissatisfaction
 Less Productivity
 Poor Performance
 Not Expected Results
 No Appropriate Motivation
 Lack of Communications
 Poor Conviction

12. MANUAL INSTRUCTIONS IMPLEMENTATION
Source/
RERPesentar
Channel
District
Manager
Sales
Manager
Health
Department
Marketing
Manager
Report
Medical
Director
Medical
Officer
4-5 Days
Time Period

13. MANUAL INFORMATION FLOW
COLUMN1
ACHIEVE
RESPONSE
DELAY
INFORMATION FLAW

14. PROBLEMS
•
•
•
•
•
•
•
•
•
•
•
STRESS
POOR PERFORMANCE
DELAYED INFORMATION
TIME WASTAGE
CAUSE FRUSTRATION
LOSE OF CUSTOMER
MAKING COMPANY REPUTATION QUESTION MARKED
DECREASE PRODUCTIVITY
CREATING BAD IMPRESSION
EXPENSIVE
INFORMATION FLAWS

15. AREAS OF IMPROVEMENT IN
INFORMATION SHARING SYSTEM
RFID
ERP
MIS
FUSION
BI
VMI

16. REVIEW OF SYSTEM
ENTERPRIZE RESOURSE PLANNING (ERP)
• ERP is principally an integration of business management practices and modern
technology.
• ERP is an amalgamation of three most important components:
•
1. Business Management Practices,
2. Information Technology,
3. Specific Business Objectives.
• ERP is a massive software architecture that supports the streaming and distribution of
geographically scattered enterprise wide information across all the functional units of a
business house.

17. REVIEW OF SYSTEM
BUSINESS INTELLIGENCE (BI)
• Business Intelligence (BI) refers to skills, processes, technologies, applications and
practices used to support decision making.
• BI uses technologies, processes, and applications to analyze mostly internal, structured
data and business processes while competitive intelligence, is done by
gathering, analyzing and disseminating information with or without support from
technology and applications.

18. REVIEW OF SYSTEM
RADIO FREQUENCY IDENTIFICATION (RFID)
Includes
wireless
data
capture
and
transaction
processing.
This technology provides additional functionality& benefits for product authentication.
RFID applications include:
. Inventory management (raw materials, work in progress,
and finished goods)
. Improved efficiencies in the shipping and receiving of goods
. Reduction in 'shrinkage' (loss of goods or assets)
. Reducing 'out of stock' situations
. Asset and resource tracking proving quality control
. Improving quality control

19. REVIEW OF SYSTEM
VENDOR MANAGE INVENTORY (VMI)
• Vendor Managed Inventory is a continuous replenishment program that uses the
exchange of information between the retailer and the supplier to allow the supplier to
manage and replenish merchandise at the store or warehouse level.
• In this program, the retailer supplies the vendor with the information necessary to
maintain just enough merchandise to meet customer demand.

20. BENEFITS OF
VENDOR MANAGE INVENTORY (VMI)
• Reduced inventory
RETAILLER
BENEFITS
SUPPLIER
BENEFITS
•Improved visibility results in
better forecasting
• Reduced stock-outs
•Reduces PO errors & potential
returns
• Reduced forecasting &
purchasing activities
•Improvement in SLA
• Increase in sales
•Encourages
cooperation
supply
chain

21. ENTERPRIZE RESOURSE PLANNING (ERP)
ERP system helps in
• Product planning, cost and development
• Manufacturing
• Marketing and sales
• Inventory management
• Shipping and payment
ERP applications that make up the system share data across the various departments
(manufacturing, purchasing, sales, accounting, etc.) that entered the data. ERP facilitates
information flow between all business functions, and manages connections to outside
customers. Major component of ERP is
Customer Relationship Management (CRM)

22. ENTERPRIZE RESOURSE PLANNING (ERP)
Customer Relationship Management (CRM)
Which is most important and area of concern for our organization.
Because, It entails all aspects of interaction that a company has with its customer, whether it is
sales or service-related. CRM is often thought of as a business strategy that enables
businesses to:
• Understand the customer
• Retain customers through better customer experience
• Attract new customer
• Win new clients and contracts
• Increase profitably
• Decrease customer management costs

23. ENTERPRIZE RESOURSE PLANNING (ERP)
CUSTOMER RELATIONSHIP MANAGEMENT
(CRM)
Customer Relationship Management (CRM)
Which is most important and area of concern for our organization.
Because, It entails all aspects of interaction that a company has with its customer, whether it is
sales or service-related. CRM is often thought of as a business strategy that enables
businesses to:
• Understand the customer
• Retain customers through better customer experience
• Attract new customer
• Win new clients and contracts
• Increase profitably
• Decrease customer management costs

24. ENTERPRIZE RESOURSE PLANNING (ERP)
CUSTOMER RELATIONSHIP MANAGEMENT
(CRM)
It integrates all of your customer-facing activities - from contact to contract to cash. It is an easy-to-use
tool for managing your sales processes, customer service, marketing activities and partner programs.
Better serve customers with one complete view. With one complete view of your customer, Completes
CRM allows you to close sales faster, up-sell existing customers and deliver better customer service.
It significantly reduces your total cost of ownership. Our team of IT professionals manages your
maintenance, support, and upgrades at our world-class data centre. It automates all your key business
processes - from lead generation to sale orders, from product shipment to customer service. Since all data
is held in a single system, manager access one real-time view of all key business metrics, enabling them
to make better and faster decisions.
It Completes’ CRM seamlessly ties together CRM applications with financials, order management and
shipping applications to support your entire sales process. As a result, your departments can work
collaboratively to increase customer satisfaction. You can view anything from leads, commissions, sales
revenue and forecasts, new cases and more.

25. ENTERPRIZE RESOURSE PLANNING (ERP)
CUSTOMER RELATIONSHIP MANAGEMENT
(CRM)
Company need it badly. Because, of the
• Poor Communication
• Lack of Communication
• Slow Response
• Lack of Information
• Delayed Information
• Low Productivity
• Lack of Efficiency of System
• Reputation of the Organization

26. ENTERPRIZE RESOURSE PLANNING (ERP)
CUSTOMER RELATIONSHIP MANAGEMENT
(CRM)
With the help of these some suggestion, Organization not only can improve its productivity.
But, also can
• Improve system,
• Satisfaction level of Employee,
• Revenue
• Reputation
• Productivity of the Organization
• Efficiency of the other systems like HR, Sales, Medical Department etc.
• Over-All Culture of the Organization

27. THANK YOU