1. Team Dynamics
Chapter 8; group 6

2. What is a team?
Groups of two or more people
Interact and influence each other
Achieving common goals with organizational
objectives

3. Important components of a team
1. All teams exist to fulfill some purpose
2. Team members are held together by their
independence and need for collaboration to
achieve common goals
3. Team members influence each other
4. A team exists when its members perceive
themselves to be a team

4. Team type Description
1. Departmental
teams
Employees who have similar or complementary
skills and are located in the same unit
2.
Production/services/le
adership teams
Multi-skilled employees who produce a common
product/service or make ongoing decisions
3. Self-Directed
teams
They are organized around work processes that
complete an entire piece of work and have
substantial autonomy over the execution of those
tasks
4. Advisory teams Provide recommendation to decision makers

5. Team type Description
5. Task Force
(project) teams
Multiskilled, temporary teams whose assignment is to solve a
problem, realize an opportunity, or design a product or
service
6. Skunkworks
Multiskilled teams that are usually located away from
the org and are relatively free of its hierarchy
7. Virtual teams
Members operate across space, time, and organizational
boundaries and are linked through information technologies to
achieve org. Tasks
8. Communities of
practice
Teams bound together by shared expertise and
passion for a particular activity or interest

6. Team Design:
Team characteristics
Team size
Team compositionOrganizational and
Team Environment:
Rewards
Communication
Org Structure
Org Leadership
Physical space
Physic
Team Processes:
Team Development
Team norms
Team cohesion
Team trust
Team Effectiveness:
Accomplish tasks
Satisfy member needs
Maintain team survival
Model of Team Effectiveness

7. Performing
- Task oriented, committed
- Efficient coordination
- High cooperation and trust
- Conflicts resolved quickly
Norming
- Establish roles
- Agree on team objectives
- Form team mental models
- Develop cohesion
Storming
- Interpersonal conflict
- Compete for team roles
- Influence goals and means
- Establish norms
Forming
- Discover expectations
- Evaluate value of membership
- Defer to existing authority
- Test boundaries of behavior
Adjourning
Stages of team
development

8. Self directed teams
These teams complete an entire piece of work
requiring several interdependent tasks.
They have substantial autonomy over the
execution of their tasks

9. Success Factors
1. Responsible for an entire work
process
2. Sufficient autonomy to organize
and coordinate their work
3. The work site and technology
support coordination and
communication among team
members and increase job
enrichment

10. Virtual Teams
They are not usually co-located
Due to their lack of co-location, members of virtual
teams depend primarily on information technologies
rather face to face interaction

11. Success Factors
1. Must have good communication
technology skills, strong self-
leadership skills to motivate and
guide their behavior without
peers
2. A toolkit of communication
channels
3. Need plenty of structures

12. Four constraints on team
decision making
Time Constraints
Evaluation Apprehension
Pressure to Conform
Groupthink

13. Improve team decision
making
Constructive conflict
Brainstorming
Electronic brainstorming
Nominal group technique