Personal Information
Unternehmen/Arbeitsplatz
London, United Kingdom United Kingdom
Beruf
Customer Experience Director
Branche
Technology / Software / Internet
Webseite
www.dancingmango.com
Info
Marc is a passionate advocate of placing the customer at the heart of product development and championing lean and agile approaches for delivering new products to market at speed.
He has more than 15 years of experience in IT, user-centred design and customer experience with a focus on web strategy, programme definition and successful project delivery. He co-wrote the book "Agile Experience Design".
Tags
agile
customer
strategy
experience
lean
it
web
banking
bank
lean startup
customer experience
innovation
customer experience design
requirements
framework
webdesign
web2.0
cx agile experience design
web development
ux
user experience
leanux
not for profit
customer development
charitable organization
charity
agility
design thinking
continuous delivery
participatory design
system thinking
agile management
service design
iphone
analysis
apple
mobile phones
drm
new media
news
paywall
monetisation
content
micropayments
media
digital
newspaper
curation
aggregation
digital landscape
engagement
wedding
web20
digital strategy
web 20
jewelry
diamonds
diamond
delivery
research
experience design
persona
personas
users
customers
usability
uxd
ucd
qcon
airline
vision
journey
touchpoints
marketing
2.0
website
interaction
design
phone
kiosk
service
self
check-in
flying
airport
flight
software
application
development
productivity
roi
efficiency
process
thoughtworks
travel
business
workshop
Mehr anzeigen
- Präsentationen
- Dokumente
- Infografiken
Our approach to user centred design at cxpartners
cxpartners
•
Vor 13 Jahren
Digital Strategy 101
Bud Caddell
•
Vor 10 Jahren
IA Summit 2012: Mapping the Experience
Chris Risdon
•
Vor 12 Jahren
Gamechangers - Innovations That Makes Life Better
Innovation Excellence
•
Vor 12 Jahren
Visualizing the Agency of the Future
JESS3
•
Vor 12 Jahren
Developers, you're designing experiences (and you didn't even know it)
P.J. Onori
•
Vor 12 Jahren
Crap! It doesn't look quite right, or, how I learned to stop worrying and set my mobile web sites free
Lyza Gardner
•
Vor 12 Jahren
Engagement Banking Strategy by Michael Degnan
Backbase
•
Vor 13 Jahren
User Experience Trends in Banking
Backbase
•
Vor 12 Jahren
Bank 2.0 - How to get ready for the new era of Engagement Banking
Backbase
•
Vor 12 Jahren
Brett King Presents The Future of Banking
Backbase
•
Vor 12 Jahren
Business Model Patterns at Lean Startup Machine
Stuart Eccles
•
Vor 12 Jahren
Presentation Secrets
Alexei Kapterev
•
Vor 12 Jahren
Why accountants don't run startups #sllconf by Steve Blank
Eric Ries
•
Vor 14 Jahren
Customer Experience Design Talk Idris Mootee
Idris Mootee
•
Vor 16 Jahren
Metrics Driven Design by Joshua Porter
Andrew Chen
•
Vor 13 Jahren
The dark side of user-experience
robby remmerie
•
Vor 13 Jahren
100+ Guerrilla Marketing examples
Total Identity
•
Vor 13 Jahren
Creating Start-Up Success
Alexander Osterwalder
•
Vor 13 Jahren
FollowFridays - The Limitations of Social Media
AdNerds
•
Vor 13 Jahren